Store Design & Layout
Store Design & Layout
Store Design & Layout
Store Planning
Planning It is the method of selecting the right location and an appropriate site for the store with the catchment definition for each store Types of Locations
High street location Destination/Freestanding Location Shopping centre or Mall Location
Site Selection
Details of Site selection sheet
Refers to the type of building the retailer needs and its affordability and decide whether to lease, own, rent or a JV with the landlord.
Address of the property Details of adjacent occupants Can site be used commercially Name and address of the title holder Is the site free for encumbrance ? Are all relevant taxes paid and currently up to date Is the site free of any civil suit ? When was the building constructed ? Total number of floors Other prominent facilities nearby Details of facilities space / parking space Financial details
Fixtures
Mid Floor Free standing island Gondola Tables Furniture Vendor Specials Specialist cardboards Hanging Rails Capacity, Single, Circular Fixed Shelves
Store Planning
Allocating Space Circulation Shrinkage Prevention
Store Planning
merchandise and customer service departments are located, how customers circulate through the store, and how much space is dedicated to each department.
Allocating Space
Types of space needed:
1. 2. 3. 4. 5.
Back room Office and other functional spaces Aisles, services areas, and other non selling areas of the main sales floor Wall merchandise space Floor merchandise space
Allocating Space
Warehouse clubs are able to take advantage not only of the width and depth of the store, but also the height, by using large warehouse racks that carry reachable inventory at lower levels with large pallets or cartons of excess inventory at higher levels.
LO 2
Circulation
Free-Flow Layout is a type of store layout in which fixtures and merchandise are grouped into free-flowing patterns on the sales floor.
Advantages Allowance for browsing and wandering freely Increased impulse purchases Visual appeal Flexibility
Disadvantages Loitering encouraged Possible confusion Waste of floor space Cost Difficulty of cleaning
Free Flow
Circulation
Grid Layout is a type of store layout in which counters and fixtures are placed in long rows or runs, usually at right angles, throughout the store.
Advantages Low cost Customer familiarity Merchandise exposure Ease of cleaning Simplified security Possibility of self-service
Disadvantages Plain and uninteresting Limited browsing Stimulation of rushed shopping behavior Limited creativity in decor
Grid Layout
Circulation
Loop/Race track Layout is a type of store layout in which a major customer aisle begins at the entrance, loops through the store, usually in the shape of a circle, square, rectangle, and then returns the customer the front of the store. Advantages Exposes customers to the greatest amount of merchandise
Spine Layout
Spine Layout is a type of store layout in which a single main aisle runs from the front to the back of the store, transporting customers in both directions, and where on either side of this spine, merchandise departments using either a free-flow or grid pattern branch off toward the back aisle walls.
Spine Layout
General Rules
Convenience of the customer comes first
Provide free access to customer Higher browsing leads to higher buy Optimize space management Ensure audits after every change has been made Try to appeal through all five senses of the customer