Scribd
Upload
80 views56 pages

ITAM Slides

The document outlines a course on Information Technology Asset Management (ITAM) led by instructor Sandip V Pednekar, covering various aspects of ITAM including Hardware Asset Management (HAM), Software Asset Management (SAM), and their implementation. The course aims to maximize the value of IT assets, optimize costs, and ensure efficient resource use through a structured agenda over three days. It also highlights the importance of compliance, best practices, and tools used in ITAM.

Uploaded by

suresh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
80 views56 pages

ITAM Slides

The document outlines a course on Information Technology Asset Management (ITAM) led by instructor Sandip V Pednekar, covering various aspects of ITAM including Hardware Asset Management (HAM), Software Asset Management (SAM), and their implementation. The course aims to maximize the value of IT assets, optimize costs, and ensure efficient resource use through a structured agenda over three days. It also highlights the importance of compliance, best practices, and tools used in ITAM.

Uploaded by

suresh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 56

ITAM

Information Technology Asset Management


Hello! Instructor introduction
• Instructor: Sandip V Pednekar

• Courses: ITIL, COBIT, Prince2, Quality, ITAM

• About: An Experienced Corporate Trainer in the area of


• IT Processes
• Leadership Development
• Consultative Selling
• Communications and Soft Skills
• Team Building
About the course
• IT Asset Management (ITAM) is a system of business practices

• ITAM seeks to maximize the value of IT equipment within an


organization

• ITAM combines financial, contractual, and inventory data to track the


status of IT assets across their lifecycle.
Course Objective
• The objective of this course is to:

• Ensure that IT resources are used efficiently and effectively.

• ITAM also helps optimize costs by reducing the total number of


assets in use and extending the life of those assets, avoiding costly
upgrades.
Course Schedule
Topic Name Day

• ITAM 1

• HAM
2
• SAM

• SEAM 3

• PINAM
Day 1 – Agenda (Intro and HAM)
• Introduction to IAITAM • Hardware Request
• Instructor Introduction • Procurement
• Student introductions • Installation of company
• ITAM Code of Ethics image/software Deployment
• Description of a Assets • Use
• Overview of the ITAM • (Any problems? Needs
• Program IAITAM Key upgrading? Accidental damage)
• Process Areas • Storage/Not in use
• Communication and Education • End of warranty or maintenance
• Case Studies • Retirement
• Team Exercises Q&A • Disposal
Day 2 – Agenda (SAM)
• What is SAM
• Importance of SAM in Modern Business Core SAM Processes
• Implementing SAM
• Building Business Justification case for SAM
• SAM and Software Licensing
• Case Studies
• Team Exercises
• Q&A
Day 3 – (SEAM and PINAM)
• SEAM (Service and Cloud Management)
• PINAM (People and Information Asset Mgmt)
• ITAM Interfaces
• ITAM Benefits
• ITAM Best Practices
• Tools Used: Fresh Service, Manage Engine, Service Now
• Case Studies
• Team Exercises
• Q&A
ITAM Main
Information Technology Asset Management

Main
IAITAM
• International Association for IT Asset Management

• https://iaitam.org/

• https://www.gsdcouncil.org/
Levels in ITAM
Code of Ethics
Description of an Asset
Overview of ITAM
ITAM Framework
ITAM Strategy
Roadmap to Implement ITAM
12 KPAs of ITAM
Communication & Education Mgmt
ITAM on Now
HAM
Hardware Asset Management
HAM 7 Phases
Software or Hardware Request
Procurement Process
Software & Hardware Procurement
HAM Deployment
Installation of Company Image / Software
Hardware Deployment
Systems / Hardware Upgrades
Tech Refreshers are about keeping the entire IT
Infrastructure Modern & Efficient
Accidental Damage
Hardware Storage / Not in Use
End of Warranty or Maintenance
Asset Retirement
• Disposing of old assets

• Updating asset information

• Terminating support and license agreements

• Making plans to transition to new assets.


Disposal
• IT asset disposal (ITAD) is the process of safely retiring
or decommissioning old or obsolete IT equipment, such
as computers, servers, and hard drives, and then
disposing of them.

• The ITAD process involves a range of activities that aim


to manage the lifecycle of IT assets, from acquisition to
disposal, while ensuring data security, regulatory
compliance, and maximizing value recovery.
ITAM on Now
SAM
Software Asset Management
HAM v/s SAM
Importance of SAM in Modern Business
Core SAM Processes
SAM Process in Details
Implementing SAM
SAM Best Practices
Business Justification for SAM
Types of Software Licenses
SEAM

PINAM
Services & eCloud Asset Management

People & Information Asset Management


SEAM
Best Practices before Moving to Cloud
PINAM
ITAM Interfaces
Related ISO Standards
• ISO 9000: Quality
• ISO 31000: Risk
• ISO 27001: Security

• ISO 55000: Asset Management


• ISO 19770: SAM and IT Assets

• ISO 14001: Environmental Management


• ISO 50001: Energy Management
ISO 19770: 2017
AMDB v/s CMDB
Benefits of ITAM
ITAM Tools
• InvGate Insight
• Asset Panda
• ManageEngine Asset Explorer
• SysAid ITAM
• Flexera One
• Snow Software
• ServiceNow
• BMC Helix Discover
• Ivanti Neurons
• SolarWinds
Thanks

You might also like