Installation and Commissioning

Enerlin'X

Com’X 510
V1.1.44

1
Safety Precautions

> Installation, wiring, testing and service must be performed in

accordance with all local and national electrical codes.

1. Turn off all power supplying this device and the equipment in which it is installed before working on the device or
equipment.
2. Always use a properly rated voltage sensing device to confirm that all power is off.

Confidential Property of Schneider Electric 2

Com’X 510
Contacts for Communication & Technical
Assistance

˃Local Sale Representatives

˃Technical Support
Schneider Electric Technical Support can be reached from the website:
http://www.schneider-electric.com
 Navigate to http://www.schneider-electric.com

 Select your country when prompted

 Select an option from the Support tab at the top of the page

Available contact information will be provided, based on the country selected.

˃Global Offer Manager – James Jeanette

Confidential Property of Schneider Electric 3
Objectives

By the completion of this course you will be able to:

> Recognize the device’s physical characteristics and physical
dimensions.
> Discover the mounting & installation procedure
> Configure the Com’X 510
> View and verify metering data
> Troubleshoot device logs and errors

Confidential Property of Schneider Electric 4

Agenda

> Introduction
> Hardware Installation
> Software Configuration
> Troubleshooting

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Introduction

> The Com'X 510 energy server is a compact plug and play gateway &
data logger & is an essential part of an entry level energy
management system.

> It collects & stores consumption of WAGES (Water, Air, Gas,

Electricity, and Steam) & environmental parameters such as
temperature, humidity & CO2 levels in a building.

> The Com'X 510 provides access to reports such as Historical

trending and dashboard comparisons, real time single device and
summary topic views as well as on-board data logging

> Data can be securely accessed in real time or transmitted as a report

to an Internet database server.
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Architecture

> Com'X 510 collects data from

> Modbus TCP/Modbus serial or serial devices connected via
gateways
> Pulse meters
> Actuators
> Analogue sensors

Confidential Property of Schneider Electric 7

 Com’X 510 - Architecture
Small Energy Monitoring System

For T2 & T3 Buildings – Global

Market
Com’X 510
Provide a low-end solution to monitor
energy usage for facilities using the
inputs on the Com'X 510 combined
with meter inputs.

Confidential Property of Schneider Electric 8

 Com’X 510 - Architecture
Connecting to Energy Operation (Direct & with RSP)

For T2 & T3 Buildings,

Smart panel, and
connected panel

Provide a plug & play, easy to

install & configure data
acquisition system connected
to a Schneider hosted
platform for making informed
energy management
decisions.

Confidential Property of Schneider Electric 9

 Com’X 510 - Architecture
Final Distribution Monitoring with Acti9 Smartlink

Com’X 510

For Small and medium

Buildings, Final distributions
– European Market
Com’X 510

Provide a low-end
solution to monitor
energy usage for
facilities using the acti9
smart link.

Confidential Property of Schneider Electric 10

Com’X 510 Features

> Real time data in easy to understand views

> Device Support:
> Automatic discovery of connected Modbus and Ethernet devices
> Digital and analog inputs for Wages support
> Historical Data:
> Dashboard view for historical reporting
> Data logging for non-logging devices
> Publication of logged data to hosted platforms or to onsite energy
management software
> Communication:
> Wireless alternatives including WIFI & GPRS
> Gateway functionality Modbus TCP to Modbus RTU or ASCII

Confidential Property of Schneider Electric 11

Com’X 510 Hosted Connections

> Com’X 510 is capable of connecting to

> Schneider Electric Energy Management Services (StruxureWare
Energy Operation and Facility Insights.)
> Schneider Electric Remote Service Platform
- Remotely manage firmware upgrades
- Configure backup to the cloud
- Troubleshooting

Confidential Property of Schneider Electric 12

Agenda

> Introduction
> Hardware Installation
> Com’X 510
> Accessories
> Software Configuration
> Energy Operation
> Troubleshooting

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More information
> Provided with each device in paper format
> For Com’X 510, and its accessories

> Download Com'X 510 Metering and Data Acquisition

System- Installation Guide
> http://shoppingkiosk.schneider-electric.com
Click here for more Com’X content
Confidential Property
Confidential Property of
of Schneider
Schneider Electric
Electric 14
Demo Information | Com’X 510
Gateways and Energy Servers Portfolio

Available
Demo
http://comx510.myenergyserver.com

User name | demo

Password | Com’X510 15
Wiring of Power Supply

> 24V DC (+or- 10%)

> Power Over Ethernet (PoE)
>>No external power supply required, Easy
Installation !

Use multiple ways to power the Com’X to provide

redundancy:
>Option 1 DC Voltage,
>Option 2 PoE
Confidential Property of Schneider Electric 16
Digital and Analog inputs

> 6 Digital Inputs (DI)

> No additional I/O block required, WAGES and
pulse meters can be connected directly to
Com'X 510 for simple architectures
> LED indication of status and pulse reception
> DI can be powered directly by Com’X 510: one
12VDC power supply output is available for pulse
metering contact or status reading
> No external power supply needed, optimization
of cost and footprint
> 2 Analog Inputs (AI)
> No additional I/O block required
> Accuracy of 1% for PT100 / PT1000 or 0,5% for
0--10V and 4--20mA
> AI can be powered directly by Com’X 510: one
24VDC power supply output is available for the
sensors

Confidential Property of Schneider Electric 17

Digital and Analog inputs

> Digital and Analog Inputs have

customizable labels

> Input name appears on Com’X 510

housing

> Easy to know what is connected to the

inputs, without needing a PC

> LEDs blink at the frequency of pulse

reception
PM3210 -1

iEM5100 -1
iEM5100 -2
External temp
Confidential Property of Schneider Electric 18
Ports wiring

> Easy to connect

> Modbus port: RJ45 or screw

connector
> RJ45: Greatly reduces the risk of
polarity error

> Other ports are available with

removable screw connectors
> Can be quickly disconnected or
removed

Confidential Property of Schneider Electric 19

Ethernet ports

> 2 Ethernet ports

> For upstream connectivity: WAN

connection
> Reuse of existing network
infrastructure
> Reconfigurable as a downstream port

> For downstream connectivity: to be

connected to downstream devices
> Avoids the need for an additional
switch
> Isolates data acquisition network from
upstream network
> can be configured as a DHCP server

Confidential Property of Schneider Electric 20

Modbus Ports

> RJ45 Connector Pinout

- The Com’X 510 is connected to the
Modbus network with a shielded
RJ45 connector in compliance with
the following wiring:

D1+
D0-

> Plug-in Terminals

Confidential Property of Schneider Electric Ex: Parralel connections on modbus port 21

Physical Characteristics

> The Com’X 510 provides the

following connections
> Communication
- 1 Modbus communication port
- 2 Ethernet ports; Ethernet port 1
with PoE (Power over Ethernet)
- 3 USB ports
- 6 digital inputs and 2 analogue
inputs
- EBXA-WIFI
- EBXA-GPRS
> Power supply
- 24 Vdc
- PoE

Confidential Property of Schneider Electric 22

Installation rules

> Install the Com’X 510 in the lower third of the enclosure to achieve optimal
ambient temperature for the device.

> Install all devices in the enclosure while providing the required spacing for
each device..

> Devices that cause electrical disturbances should not be placed near devices
that are sensitive to electrical disturbances.

Confidential Property of Schneider Electric Do not mount the Com’X vertically 23

Agenda

> Introduction
> Hardware Installation
> Com’X 510
> Accessories
> Software Configuration
> Troubleshooting

Confidential Property of Schneider Electric 24

GPRS module

> Easily installed or removed after wiring the Enerlin'X Com'X 510
> While Com’X510 is powered off
> For isolated sites or sites with no access permission to IT infrastructure
> Send data to Energy Operation server directly
> Send data using RSP remote software services
> LED displaying GPRS modem status and signal level

GPRS dongle

25
GPRS module
Plug SIM card
> Open the GPRS dongle and slide the SIM card in the slot

> Tighten the antenna with care, otherwise you might damage the electronic
card
> Turn it with your fingers
> Turn with the plastic tool that will be provided

26
External GPRS antenna

> If the Com’X 510 is inside a plastic box, the external antenna is
not needed

> If the Com’X 510 is placed inside a metal panel (such as

Okken, Prisma..):
> GPRS antenna should not be placed inside the panel
- Increase of electrical field in the panel may cause malfunction of the
devices (for ex: trip of micrologic)
- Purchase an External GPRS antenna

Confidential Property of Schneider Electric 27

WiFi Module
> Easily installed or removed after wiring the Enerlin'X Com'X 510
> No additional wires and tools required
> No contact with printed circuit board assembly
> Presence and status of WiFi communications indicated by a front LED

Com’X 510
connection to a
LAN
infrastructure:
> permanent
connection

Com’X 510 as
an access
point:
> temporary Wifi status
connection for indication
configuration 28
Confidential Property of Schneider Electric
Need for External WiFi Antenna

> If Com’X 510 is in a plastic box

> Connect the dongle directly:

> If Com’X is in a metal panel and WiFi is used for Permanent

Connection
> Purchase a USB extension cord to connect the dongle outside the
panel

29
Zigbee Module Future Release

> Dongle to connect to one of

the USB ports

> For data collection

> From EM4300
> From 3rd party meters
Supporting Zigbee PRO

30
Mounting of Radome
Power OFF
Com’X 510

If required with Zigbee Module

> Same accessories and same > 2 USB ports are available
steps as described for the WiFi however you can only connect
dongle one Radome at a time

31
Agenda

Introduction
Hardware Installation
Software Configuration
 Connection to the Com’X
 Software Configuration
Troubleshooting

Confidential Property of Schneider Electric 32

Connection to the Com’X

33
Connection to the Com’X 510
Connection using WiFi dongle
> Easy connection to the Enerlin'X Com'X 510 with a laptop / Smartphone /
tablet with WiFi
> Only need to connect the WiFi USB dongle, nothing to configure
> More convenient to configure if the Com’X 510 is difficult to access or in order to
avoid to request an IP from the customer
> Galvanic isolation with WiFi

Enerlin'X Com'X 510 acts as an access point

for a Private WiFi network

Com’X 510 is a DHCP server, it will automatically

provide an IP to the PC so that the PC can connect to
the Com’X 510 34
Connection to the Com’X 510
Connection using an Ethernet cable

> Connect the cable on Eth2 of the Com’X 510

> No need to modify the IP of your laptop
> Com’X 510 is a DHCP server

35
Access Configuration Pages
Configuration is done through a Web Browser

> On Windows PC: from Chrome 24.0, Firefox 15.0, IE8, Opera
11.6

> Tablet
 IOS : Safari, Chrome (both from version automatically updated with IOS7.0)
 Android: Chrome
 Windows 8: IE, Firefox

37
Software Configuration

38
Software configuration
Task oriented workflow: intuitive
> On the settings tab, follow the order of the applets
> If a tab is not configured you will get a warning

> Commissioning table provides

a synthesis:

39
Network Settings

40
Settings tabs
Network Settings

> Choose and configure the way Com’X 510

connects to the network

41
 Network Settings
DHCP Server, DHCP Client, Static IP: Definitions

• Com’X 510 can be a DHCP Client

DHCP clients

• Com’X can be a DHCP Server • Com’X 510 can have a static IP address:

-IP entered manually

- Com'X 510 at 10.25.1.1
-Must be unique and consistent with the
- Ensure that this network is independent
network
42
Network Settings
Selection of Configuration
> Depending on the customer’s architecture, are we going to use...
> GPRS?
> WiFi?
> Ethernet cable?

> ... to perform:

> Com’X 510 Configuration
> Data Collection
> Data Publication

> Com’X 510 Configuration can be done using :

> Ethernet cable- Eth2 (possible for any architecture)
> WiFi configured as an Access Point (if WiFi is not already used to connect to customer
network)
43
Network Settings
GPRS

> Architecture:Let Com’X 510 be independent from the

customer ‘s network
>> GPRS:

44
 Network Settings
GPRS

GPRS and Switched network Mode GPRS Only Mode

Eth1+2
(DHCP Eth2
Server) (DHCP
Server)

Data Collection Configuration 10.25.1.65

Configuration (DHCP45client)
Confidential Property of Schneider Electric
10.25.1.65
(DHCP client)
 Network Settings
GPRS

> Architecture: let Com’X 510 be independent from the

customer’s network
> GPRS and switched network > GPRS only
•Both ports have thesame configuration •Eth1: DHCP client, not used
• DHCP server •Eth2: DHCP server
• DHCP client (not used) IPs of Com’X 510
• Static IP: IP of Com’X 510 can cannot be chosen
be chosen

Data Publication

Confidential Property of Schneider Electric 46

Network Settings
GPRS

> Configuration of GPRS

Publication without RSP: setup APN, Publication through RSP: nothing to

user name, password, PIN code configure, simply install the dongle
and make sure it appears in the list

47
Network Settings
GPRS- Diagnostics

> Modem LED on the front face

of the Com’X 510

> On top of the Com’X 510 configuration page, you can see the
radio performance.
48
Network Settings
Selection of network architecture
> There is only one default gateway that will be used by ( order of precedence)
> GPRS module
> WiFi module
> Cable connection

> Consequences: if a GPRS module is configured:

> GPRS is the one publishing
> Through Ethernet cable connection, only the EGX from the same subnet can be reached
(data collection)
> ...WiFi can only be used for temporary configuration

> Consequences: if a WiFi module is configured to connect to a customer‘s network:

> WiFi is used to publish data
> Through ethernet cable connection, only the EGX from the same subnet can be reached
(data collection)

Confidential Property of Schneider Electric 49

Network Settings
Selection of network architecture
> If the configuration is changed from switched network to 2 separate ports (or
vice versa), Com’X 510 must reboot
> Wait for 5 minutes

> By default, Com’X 510 is configured as 2 separate ports

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Network Settings

> Architecture: Publish data using the customer’s network

>connection to the customer’s network via WiFi (not possible to have a cable
connection)

Confidential Property of Schneider Electric 51

 Network Settings
WiFi- Recommendation
Publication

Use ports Ethernet 1 & Ethernet 2 to

eth1+
collect data eth2

Data Collection Configuration

Publication+
Data Collection

Use the Wifi interface to collect and

publish data
Eth1+2
(DHCP
Server)
10.25.1.65
Confidential Property of Schneider Electric Configuration (DHCP client) 52
 Network Settings
WiFi
● Architecture: Publish data using the customer’s network
>connection to the customer’s network via WiFi
(not possible to have a cable connection)

> WiFi and switched network > WiFi only

•Both ports have same configuration •Eth1: DHCP client IPs of Com’X 510
• DHCP server •Eth2: DHCP server cannot be chosen
• DHCP client
• Static IP:
IP of Com’X 510 can
be chosen

Confidential Property of Schneider Electric 53

Network Settings
Selection of network architecture

> Architecture: Publish data using the customer’s network

>Connection to the customer’s network via Ethernet cable

Confidential Property of Schneider Electric 54

 Network Settings
Wired Network
Publication

eth1

2 Separate ports mode eth2

Data Collection

Data collection
+Publication

eth1+
eth2
2 Switched port Mode

Confidential Property of Schneider Electric 55

 Network Settings
Selection of network architecture

● Architecture: Publish data using the customer’s network

>Connection to the customer’s network via Ethernet cable

> 2 separate ports (1 IP add. for each) > 2 switched ports (1 IP add. for both)
•Eth1: DHCP client or Static IP •Both ports have same configuration
•Eth2: DHCP client or DHCP server or Static IP • DHCP client
• Static IP
Interest: two
independant networks,
increased security

IP set by DHCP
server of customer
network or Static IP
Confidential Property of Schneider Electric given by IT 56
department
 Network Settings
> Ethernet ports settings
● Switch mode : ● Separate ports

•Both ports have the same settings

•Using 2 ports simplifies the wiring • Upstream/Downstream mode: ports have
• 1port is connected to the switch of thelocal different settings and are independent
network • 1port must be used for data publication
• 1port is used for configuration (connection of a (eth1, DHCP client or static IPV4 add)
PC) or data collection (EGX) • 1port must be used for data collection (eth2,
DHCP client, server or static IPV4 add)
Confidential Property of Schneider Electric 57
Network Settings

 Communication settings: Ethernet Network

Confidential Property of Schneider Electric 58

Settings
Link to the Com’X510

59
Settings tab

> Site Information

> Will be displayed in Energy Operation and Energy Online
> If the name is modified, data in Energy Operation will not be
affected, as each box is identified by its ID number (uses MAC
address)
> Data Logging
> Logging interval is configurable between 1 and 60 minutes
> One logging interval per type of logged quantity (Water, Air, Gas,
Electricity, or Steam)

Each WAGES can be

recorded at its own
time scale (for
example, electricity has
faster variations than
gas) Property of Schneider Electric
Confidential 60
Date/Time Settings

> Timestamp for the historical data

> SNTP supported

Confidential Property of Schneider Electric 61

Proxy Settings

> Must be configured if we need to publish data via the

customer’s Network
> Check with your local IT department

Confidential Property of Schneider Electric 62

Publication

> Publication to RSP

> Few parameters to configure
- Energy data formatted for pre-configured dashboard
- Transfer of building topology configuration, energy usage and commodity
- of each meter
- No settings of server, user, login

Confidential Property of Schneider Electric 63

Publication

> Publication to Energy Operation

> Enter details to connect to the server
- FTP or HTTP protocol to publish data
- Xml file format
- Transfer of building topology configuration, energy usage and commodity

Confidential Property of Schneider Electric 64

Export

> Export to CSV Format

> Enter the details to connect to the server
- To interface with any other Schneider Platform or 3rd party platform
- Same CSV format as the EGX300 to support legacy platforms (ERM, Vista…)

Confidential Property of Schneider Electric 65

WiFi access point Settings

> To set up if the configuration is done via WiFi

> Temporary use during commissioning

+ to start Wifi access point

mode, press on front face
button

Confidential Property of Schneider Electric 66

Certificates

IT can install a certificate for the Com’X so that it is validated by

the Browser
>> avoids security warnings

Confidential Property of Schneider Electric 67

Data Logging

> Up to 2 years of on board data logging with 32 devices, 30

topics each and 5 minute logging interval
> Com'X 510 will start deleting data after 25 months unless it fills
up first.

Confidential Property of Schneider Electric 68

Device Settings

69
Device Settings

> Define devices that communicate with the Com’X 510

> Devices tree view representing the installation architecture

Confidential Property of Schneider Electric 70

Device Settings

> Digital and Analog inputs

> Match the inputs with the device

- Built-in models: preconfigured
- Ability to create your custom models

Confidential Property of Schneider Electric 71

Device Settings

> Digital and Analog Inputs

> Real time data from this device is displayed.
> Select Publish if it should be sent to one of the Destination
Platforms

Confidential Property of Schneider Electric 72

 Digital and Analog input
 PT100 and PT1000 are supported by default

> Enter the device’s name, area information.

> Select the commodity type.
> Measurement properties fields are already filled for known devices.
Confidential Property of Schneider Electric 73
Calculation of the accumulated ON
time of any digital input
> Enables proactive maintenance (mechanical)
> Examples:
- Motor maintenance is requested after 30000 operation hours
- Input can be connected to a contactor; if we know the load (constant power
consumed), we can estimate the energy consumed
> Select Contactor device type, the ON time value will be automatically available

Confidential Property of Schneider Electric 74

Modbus Devices

> Auto detect of connected devices

> Choose the slave ID range and hit start..

Confidential Property of Schneider Electric 75

Modbus Devices

 Modbus devices that are not connected cannot be discovered, but they can be
added manually
 The user can add either a built-in Modbus device or a custom Modbus device
that was previously created in the Custom Library ( next slides )

Confidential Property of Schneider Electric 76

Meter Replacement

Modify the Device type of a device without losing its historical data
> Ex: a PM9 is replaced by a PM3000
> Ex: I have been using the default Device type, now I have to create a Custom model
(with more measurements); I want to use it for my device
> In Energy Operation this will require a manual operation

Confidential Property of Schneider Electric 77

 Ethernet Devices

Custom
Modbus
TCP/IP to
Modbus serial
line gateways
are also
supported Slave devices can be discovered
automatically or added manually

Confidential Property of Schneider Electric 78

Custom Library

79
Custom Model

> The Com'X 510 supports the use of custom models. A custom model
is any model other than a Built-in model from Schneider Electric. To
use a custom model, you must first create a new custom model.
> A custom model can be:
> Based on a pre-existing SE model
> Based on a previously created model
> An entirely new model

> User can

> Build model
> Export model
> Import model

Confidential Property of Schneider Electric 80

Custom Modbus Device

> The Com'X 510 can also communicate with any third-party Modbus
device. This type of Modbus device is called Modbus serial line
generic slave.
> The Com'X 510 is able to communicate with a Modbus serial line
generic slave in two ways:
> Directly by using its own serial port
> Through a ModbusTCP/Modbus serial line gateway

Confidential Property of Schneider Electric 81

Custom Main Meter Model

> The custom main meter model is made up of two pulse outputs and
four contact outputs. You can create a customized main meter by
entering customized settings under “Measure Properties” of each of
the two pulse outputs:
> Count element
> Count unit
> Flow element
> Flow unit

Confidential Property of Schneider Electric 82

Custom Pulse Meter Model

> Customers can create a customized pulse meter by inputting

customized settings for the following “Measure Properties”:
> Count element
> Count unit
> Flow element
> Flow unit

Confidential Property of Schneider Electric 83

Creating a custom Analog Sensor
model
> The Com'X 510 offers two analog sensor templates
> 4...20 mA
> 0...10 V
> Each custom analog sensor model monitors a single point. You can
create a customized analog sensor model by entering customized
settings for the following properties:
> Count element
> Count unit

Confidential Property of Schneider Electric 84

Measurement Table

85
Measurement Table

> Organized by commodity and by device

> Refresh time: 1s
> User can verify value consistency and check for devices communication
status
> Measurement Tables allow you to view all the meters and sensors of the
system that publish data.

86
Monitoring

> The Com'X 510 provides views of

real-time data along with historical
data log trends and dashboards.
> We have 2 monitoring resources
> Real Time Data
> Dashboards – Historical Data

Confidential Property of Schneider Electric 87

Monitoring
Real time Data
> Real Time Data provides basic readings of selected devices in real
time, as well as device summaries.
> Single device view provides data for basic quantities which provides a
summary of the most frequently used quantities: Energy, Demand and
Power Quality using Tables and Gauges

88
Monitoring
Real time Data
> Device Summary View provides summaries across one or more
selected devices
> Power
> Energy delivered
> Energy received
> Load Current..

89
Monitoring
Dashboards
 Dashboards display energy consumption information aggregated over
a period of time. The Com'X 510 supports 4 types of dashboards
 Day over Day
 Week over Week
 4 Weeks over 4 Weeks
 Year over Year

 You can either view the dashboard for one time or save it for future
view

90
Commissioning

91
Commissioning Tab

Good test to verify that the communication can be

established with Energy Operation (see Maintenance Logs)

Start sending data to the destination

platform at the selected frequency

Test the system functionality

Confidential Property of Schneider Electric 92

Diagnostics
Statistics
> Statistics show accumulated readings since the Com'X 510 last reset.
> If power to the Com'X 510 is lost or the device is reset due to a
configuration change or other event, all cumulative values reset to 0

> User can

> View statistics
> Reset statistics

Confidential Property of Schneider Electric 93

Diagnostics
Network
> Users can view the status of both Ethernet ports on the Com’X 510
> They can also reset the values

Confidential Property of Schneider Electric 94

Diagnostics
Read Device Registers
> Read Device Registers allow the Com'X 510 to read registers from its
local and remote devices.
> Users will need to provide the following information
> Name or device ID
> Starting register and the number of registers to read
> Output values:
> Register number
> Value
> Data Type

Confidential Property of Schneider Electric 95

Diagnostics
Communications Check
> The communication status of a device is evaluated with each
communication initiated by the Com'X 510

> Com'X 510 will detect devices that are causing message time-outs
and temporarily takes these devices out of service.

> User can execute a manual communications check and can also
define the Out of Service Time

> Once a device has been marked as “Out of Service” it remains in this
state until the communication has been re-established autonomously
or by a user initiated manual communications check.

Confidential Property of Schneider Electric 96

Commissioning

97
Commissioning Tab

Good test to verify communication can be established

with Energy Operation (see Maintenance> Logs)

Start sending data to the destination

platform at the selected frequency

Confidential Property of Schneider Electric 98

Maintenance

99
Maintenance Tab

Confidential Property of Schneider Electric 100

Maintenance Tab

Backup the configuration for duplication on another

Com’X 510 (Com’X and site name are not duplicated)

Backup

Restore

Confidential Property of Schneider Electric 101

Remote Access & Firmware Upgrade

> Remote Access allows Schneider Electric support personnel to

connect remotely to a Com'X 510 to check its settings and to
troubleshoot the device without having to go to the customer site.
> In the System Settings sub tab, the Remote Access button can be
activated or deactivated
> Firmware on the Com'X 510 can be updated from
> Web page
> USB port on the Com'X 510 front face
> RSP
> User can save the configuration for duplication on another Com’X 510

102
Com’X 510 Resets

> Resetting the password does not affect the configuration settings and
data.
> The web server is a tool for reading and writing data. It controls the
state of the system, with full access to all data in your application. You
will be prompted to change your password the 1st time you log in to
prevent unauthorized access to the application.
> The new password must contain:
> 8 characters
> 1 uppercase letter
> 1 numeric digit & 1 special character

103
Agenda

> Introduction
> Hardware installation
> Software configuration
> Troubleshooting

Confidential Property of Schneider Electric 104

Troubleshooting: LEDs

> On-site first level diagnostic with LED status

> Power and boot status (downgraded mode or ready to use status)
> Status and pulse reception for each DI
> Ethernet and Modbus communication status
> GPRS modem status and signal level
> Wifi communication status
> Zigbee LED (on the dongle)( Future release)

Confidential Property of Schneider Electric 105

Troubleshooting
Remote Shell
> Maintenance > System settings page
> Gives an access for Technical Support to remotely connect to a
Com’X 510
- Remote troubleshooting
- Switch ON only on Tech Support request
> If a Com’X 510 application fails, a script will automatically open
Remote Shell
> If a Com’X 510 is used with RSP, remote access is easier:
- no need to have someone onsite turning ON this option

Confidential Property of Schneider Electric 106

Backup

 Backup and Restore from USB key (no HMI required)

1. Plug USB key

2.Hold button 3seconds

Confidential Property of Schneider Electric 107

Troubleshooting
Firmware upgrade
> 1st method: from web browser
> Browse to the firmware.sp1 file

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Troubleshooting
Firmware upgrade
> 2nd method: using a USB key
> Save the firmware file on the USB key
> Rename the firmware file: « upgrade.sp1» so the Com’X510 knows which file
it should use
> Reboot the Com’X 510
> Process should take around10 minutes

> The configuration of Com’X510 will remain unchanged

> A log file is created on the USB key with the serial number of the unit
being upgraded

> Clear the cache of your browser

> Ensure that there isn’t any old file on the USB key with a file name
corresponding to a serial number of Com’X510 (this file could have been
created from a previous upgrade using the same USB key)
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Com’X 2xx vs Com’X 510
Menu
Level 1 Level 2 Level 3 Com'X 2XX Com'X 510
Single Device View x
Real Time Data
Summary Device View x
Monitoring
Energy x
Dashboards
Historical Trending x
Device Resets x
Control
Set Device Time x
Modbus x
Statistics
Network x
Diagnostics
Read Device Registers x
Communications Check x
Date/Time Settings x x
Network Settings x x
General Settings Proxy Settings x x
Publication x x
Wi-Fi Access Point Settings x x
Site Information x x
Site Settings
Data Logging x x
Modbus Serial x x
Settings Modbus Gateway x
Communication Modbus TCP/IP Filtering x
ZigBee Settings x

Advanced Ethernet Settings x

Firewall Management x
Security
Certificates x x
Users x
User Management
Group Settings x
Links Setup Links x
View Links x
Device Settings x x
Measurements Table x x
Commissioning x x
Custom Library x x
Maintenance Logs x x
System Settings x x

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Key Points to Remember

˃Com’X 510 is designed for a fast and simple commissioning

process
> Flexible downstream and upstream connectivity
> Safe and ergonomic connection of dongles

˃Follow logical order of Com’X 510 configuration tables, ensure

that all the pages are configured
˃Verify real time data from the slaves in Com’X 510 pages
> Validates downstream communication
˃Perform a manual publication of data to the destination platform
> Validates upstream communication
˃Perform a backup of Com’X 510 configuration

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Make the most of your energy SM

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