Unit 3 - Tour Operators
Unit 3 - Tour Operators
1. Definitions of T.O
2. Types of T.O
3. Functions of T.O (Ex1 - Nearpod)
4. Challenges for T.O
5. Significances of T.O
6. Package tours (Ex2 – GG Classroom)
7. Practice
Society/ Culture
Environment Economy
TOURISM
SERVICES
DestinationsSUPPLIERS Accommo
TOURISM
PROMOTERS -dations
Tour
operators
TRAVELERS
Travel agents
Foods
& drinks
Transportations
Attractions/
entertainment
Politics
Definitions
Tour operator is an organization, firm or
company who buys individual travel
components (transport, accommodation,
food, recreational services…) separately
from their suppliers and combines them into
a package tour, which is sold with their own
price tag to the public directly or through
middlemen (travel agencies).
Types of Tour Operators
Types of Tour Operators
Inbound Tour Operators
receive foreign guests, clients/tourists and
handle arrangements in the host country
Kichi Japan
Types of Tour Operators
Outbound Tour Operators
promote tours for foreign destinations,
maybe business tour or leisure tour
Types of Tour Operators
Domestic Tour Operators
assemble, combine tourist components into
inclusive tours and sell it to the domestic
travelers
Types of Tour Operators
Ground Operators/Destination Management
Companies
commonly known as handling agencies ; organize
tour arrangements for incoming tourists on the behalf
of overseas operators
Kichi Japan
Functions of Tour Operators
• Planning a Tour
• Making a Tour Package
• Arranging a Tour
• Travel Information
• Reservation
• Travel Management
• Option Evaluation
• Promotion
• Sales and Marketing
• Taking Care of Glitch
Roles of Tour Operators
• create tourist products, promote them and
finally sell them to tourist
• provide tourist products at cheap price.
• save tourists time and money.
• provide immediate support system at host
country as well as foreign land
Challenges for tour operators
What are challenges for tour operators in the
modern society?
Note: Write your full name in the bar of
Name/ nickname
e.g.
Now, go to join.nearpod.com and enter the
code to join a session
OUTBREAK OF COVID 19
Challenges always go with Possibilities!
If you were the hotel owner, what would you
do?
I can turn my hotel into a place of quarantine.
I can turn my hotel into a place for isolated
residents.
Challenges for Tour Operators
Tour Package
• Tour package/ package
holiday refers to a pre-
arrangement, prepaid trip
that combines two or more
travel components like
transport, accommodation,
and other services.
Types of Tour Packages
Significances of Tour
Package
Tour package is beneficial to travel companies, travelers,
destinations and other organizations which are directly or
indirectly involved in the tourism business.
The main benefits are:
• Time Saver
• Increase the seasonality of a destination cost/price
• Earn foreign currency
• Better quality of products
• Professional services
• Wide-variety of the tour package
• Provide bulk business to organizers
Practice
Task 1. Do the quiz in your Google
Classroom
You have 6 minutes and you can do it only
once.
Practice
Task 2. Work with your partners to create a
package tour to a certain place. You should
include the following details:
- General information (Destination,
Duration, Price, etc.)
- Itinerary
- Inclusions, Exclusions and other Policies
- Contact
Homework
Work with your partners to design a tour flyer to a certain
place.
You should include the following details:
- Name of your company with slogan
- Photos
- General information (Destination, Duration, Price, etc.)
- Itinerary
- Inclusions, Exclusions and other Policies
- Contact (full name of group members)
Product: A4, .pdf, informative
TOURISM PROMOTERS
Tour
Travel agents
Operators
Variety of Services
Package tours (reserving, ticketing,
providing information,
package tours…
Markup Commission
DISTRIBUTION CHANNELS
Service Service Service
Provide Provide Provide
r r r
Tour
operator
Tour
operator
Travel
agent
https://vietnamamazingtours.com/halong-cruises/