Quality
Control and
Quality
Assurance
What is
Quality ?
In manufacturing, a measure of excellence or a state of
being free from defects, deficiencies and significant
variations. It is brought about by strict and consistent
commitment to certain standards that achieve
uniformity of a product in order to satisfy specific
customer or user requirements.
(http://www.businessdictionary.com)
the totality of features and characteristics of a product
or service that bears its ability to satisfy stated or
implied needs.
(ISO 8402-1986)
Common Meanings of
Quality
• Quality is fitness for use
• Quality
is meeting
customers expectations
• Quality
is exceeding the
customers expectations
Quality
Control
- The standard(s) to (QC)
which the construction or assembly of a
building component has been incorporated into the project’s
design.
• Quality control is concerned with the
operational activities and techniques that
are used to fulfill the requirements of
quality.
• The quality control process includes the
activities which ensure a high quality
product. These activities focus on
identifying defects in the actual product
being produced.
• Quality control functions start once the
project work has begun. Quality control is a
reactive approach and helps you find
defects in deliverables.
Quality
-Assurance (QA)
Is all those planned and systematic
actions necessary to provide adequate
confidence that an entity will fulfill
requirements for quality.
• Quality assurance is a process based
approach whose prime objective is to
prevent defects in deliverables in the
planning process itself to avoid the rework,
which costs a lot.
• Quality assurance is a proactive process, and
it starts at the very beginning of the project
to understand the product’s stated and non-
stated requirements and expectations, and
then develop the plan to meet these
requirements and expectations.
• Quality audit is an example of a quality
assurance process. Other examples of
quality assurance are training, process
The Difference between Quality
Assurance and Quality Control
QA QC
• In quality assurance, you • On the other hand in quality
plan to control, you try to find
avoid the defect in the first defects and correct them
while making the product.
place.
• Quality control is all
• Quality assurance is all about the detection.
about prevention.
• Quality control is a product
• Quality assurance is a
based approach.
process
based approach. • Quality control is used to
verify the quality of the
• Quality assurance product.
involves processes
managing quality.
The Difference between Quality Assurance and
Quality Control
Q QC
•
example
A
Quality audit is an • Inspection and testing
are examples of the
of quality assurance. quality control
process.
• The goal of the
quality assurance • Quality control
process is to develop identifies the defects
a process so that after the product is
defects do not arise produced but is not yet
when you are released or is still in the
producing the production phase.
product
The Benefits of Quality Assurance and
Quality Control
• It gives you a high quality output.
• It increases the efficiency of operations.
• It brings customer satisfaction, which
affects your brand and helps you grow
your business.
• If your product is of good quality, you will
not need much rework and there will not
be much after-sale support required. This
will help you save a lot of money.
• A high level of confidence and a motivated
team.
