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BUSINESS LETTER
ORDER LETTERS
 Contents

0 Introduce 0 Format 0 Examples

1 3 5

0 Definition 0 Tips 0 Q&A

2 4 6
 01.
Introduce
AWE
SOM E
 Our team

Triều Dương Diệu Linh

 02.
Definition
AWE
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 What is an
order letter?

A
GR E !
J O B
T
 What is an
order letter?
An order letter is written for the purpose of
purchasing something. It is composed in a
formal method of writing.

A
GR E !
J O B
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What is the purpose of an order
letter?
What is the purpose of an order
letter?
The main purpose of writing an order
letter is to inform the buyer/seller about
the details of the items bought/sold. It
also serves as documentation for further
reference and record keeping.
An order letter must contain the
following details

The The mode of

items/products The quantity, payment and
you want to colour and other shipment
purchase specifications of details
the products
 03.
Format
AWE
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 The Order Letter Format
is as follows
1. Sender’s address: Include an email and
phone number, if required.
2. Date: Below address. Leave one space
or line.
3. Receiver’s address
4. Subject of the letter
5. Salutation (Sir / respected sir / madam)
6. Body
Paragraph1: Introduce yourself and the
purpose of writing the letter
Paragraph2: Detail of the articles ordered
Paragraph3: Conclude / end
7. Complimentary Closing
8. Sender’s name, signature and
designation (if any)
 04.
Writing
tips
AWE
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 Writing tips
Keep a Copy
Provide
Use a Formal Proofread Carefully Detailed
Tone Information

Clearly
State the Request
Purpose Confirmation

Use a Specify Deadlines

Include Complete Profession and Payment Terms
Include
Contact al Closing
Attachments
Information
if Needed
 05.
Examples
AWE
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 110-111, Softpoint Innovations
Nehru Place
New Delhi
27th July, 2024
The Manager
The Computer Hub
New Delhi
Subject: Placing an order for computers and related hardware.
Sir
On behalf of the owner of Softpoint Innovations, I wished to
buy 20 PCs and the related hardware components.
You have a solid reputation for offering top-notch computer
hardware. Your PCs are of the best possible quality. After
looking through your most recent computer catalogue with a
20% discount, I’m placing an order for 20 computer sets for
our company.
The computers should all be of the highest calibre, along with
certain necessary software. Substandard goods will be
returned. Within seven days, computers must reach the stated
address.
AWE
SO Send the invoice with the biggest discount, if any.
ME
Thanking You
Yours truly
Rahul
 Geeks Books
Law Circle
Ahmedabad
August 21, 2022.
GLS Library
Dhekiabari
Ahmedabad
Subject – Order Confirmation
Madam
I am in charge of sales at Geeks Books, Ahmedabad Law Circle.
Your order for the library has arrived. I hereby attest that
books will be delivered by September 1, 2022. On receipt of
the order confirmation, the 50% payment will be made. Before
delivery, the first half of the balance is due.
Since, you are our frequent customer, I am offering a discount
on the entire purchase price of the books and looking forward
to the upcoming work as well.
Thank you
AWE
SO Yours truly
ME XYZ
(Sales In-charge)
 Mini Game
YOU
DID
IT!
Q1: What should always appear at
the beginning of an order letter?

A. The product specifications only B. The payment terms only

C. The sender's and recipient's

D. The delivery instructions only
complete addresses and date
Q1: What should always appear at
the beginning of an order letter?

A. The product specifications only B. The payment terms only

C. The sender's and recipient's

D. The delivery instructions only
complete addresses and date
Q2: Which statement best describes
the tone of an order letter?

A. Casual and friendly like chatting B. Professional and clear with

with a friend formal business language

C. Demanding and aggressive to D. Very personal with emotional

ensure quick service expressions
Q2: Which statement best describes
the tone of an order letter?

A. Casual and friendly like chatting B. Professional and clear with

with a friend formal business language

C. Demanding and aggressive to D. Very personal with emotional

ensure quick service expressions
Q3: What is the proper sequence for
writing an order letter?

A. Price details, introduction, B. Greeting, payment terms,

closing, item description address, item list

C. Reference number, closing, item D. Introduction, item details,

details, introduction payment & delivery terms, closing
Q3: What is the proper sequence for
writing an order letter?

A. Price details, introduction, B. Greeting, payment terms,

closing, item description address, item list

C. Reference number, closing, item D. Introduction, item details,

details, introduction payment & delivery terms, closing
Q4: In the item description section
of an order letter, what is essential
to include?
A. Quantity, specifications, and
B. Just the total price of all items
unit price of each item

D. Only the brand names of

C. Only the delivery timeline
products
Q4: In the item description section
of an order letter, what is essential
to include?
A. Quantity, specifications, and
B. Just the total price of all items
unit price of each item

D. Only the brand names of

C. Only the delivery timeline
products
 06.
Q&A
AWE
SOM E
 Thanks For
Listening

YOU
DID
IT!