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To The Field of Organisational Behaviour: C H A P T E R

This document provides an introduction to organizational behavior. It defines organizational behavior as a field that studies how individuals, groups and structure influence behavior in organizations. The purpose is to apply this knowledge to improve organizational effectiveness. Some key topics covered include trends in organizational behavior like globalization and changing workforces. It also discusses anchors of organizational behavior like the open systems perspective. Finally, it introduces concepts like knowledge management, intellectual capital and how organizations acquire, share and use knowledge.

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98 views20 pages

To The Field of Organisational Behaviour: C H A P T E R

This document provides an introduction to organizational behavior. It defines organizational behavior as a field that studies how individuals, groups and structure influence behavior in organizations. The purpose is to apply this knowledge to improve organizational effectiveness. Some key topics covered include trends in organizational behavior like globalization and changing workforces. It also discusses anchors of organizational behavior like the open systems perspective. Finally, it introduces concepts like knowledge management, intellectual capital and how organizations acquire, share and use knowledge.

Uploaded by

babar mustafa
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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C H A P T E R

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Introduction to the field of organisational behaviour

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Chapter learning objectives


1. Define organisational behaviour. 2. Identify three reasons for studying organisational behaviour. 3. Describe five trends in organisational behaviour. 4. Identify the five anchors on which organisational behaviour is based. 5. Diagram an organisation from an open systems view. 6. Define knowledge management and intellectual capital. 7. Identify three that organisations acquire knowledge.

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Computershare and org behaviour

Computershare Ltd has leveraged the power of organisational behaviour to become one of Australias leading high technology companies.

Courtesy of Computershare Ltd

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Organizational behavior
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments.

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

What are organisations?


Groups of people who work interdependently toward some purpose
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
A Social arrangement for achieving controlled

performance in Pursuit of collective Goals

structured patterns of interaction coordinated tasks work toward some purpose Controlled Performance

Courtesy of Computeshare Ltd

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Stop & Think


Which of the following would you call an Organization , and which not, Identify the reasons for your decision in each case?
A Chemical Processing Company The Jamieson family Kings College Hospital A Local Street Corner Gang Your Local Squash Club A Terrorist Cell A Famine relief charity The Azande tribe A Primary School
2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Why study organisational behaviour?


Understand organisational events

Influence organisational events

Organisational behaviour research

Predict organisational events


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2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Insert Figure 1.1 here

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Trends: globalisation
Global companies
extend their activities to other parts of the world actively participate in other markets

compete against firms in other countries

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Trends: globalisation
Implications of globalisation
new organisational structures
different forms of communication

more competition, change, mergers, downsizing, stress


need more sensitivity to cultural differences

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Trends: changing workforce


Primary diversity Age, race, physical qualities,

secondary diversity
Education, religion, work experience More women in workforce and professions Different needs of Gen-X, Gen-Y and baby-boomers Diversity has advantages, but firms need to adjust through cultural awareness family-friendly policies

empowerment

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Trends: employment relationship


Employability
employees perform many tasks, not a specific job

Casual work
no explicit or implicit contract for long-term employment

Telecommuting
working from home, usually with a computer connection to the office

Virtual teams
operate across space, time and organisational boundaries; mainly communicate through electronic technologies

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Trends: information technology


Affects how employees interact
virtual teams telecommuting

Affects how organisations are configured

network structures alliance of several organisations

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Trends: values and ethics


Values
stable, long-lasting beliefs about what is important personal, cultural, organisational, professional

Importance of values
globalisation more awareness of different values values replacing command and control more emphasis on ethical business conduct

Ethics
moral principles/values determine whether actions are right/wrong and outcomes are good/bad

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Organisational behaviour anchors


Multidisciplinary anchor Systematic research anchor

Open systems anchor

Organisational behaviour anchors

Multiple levels of analysis anchor

Contingency anchor

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Open systems anchor of OB


Feedback Feedback

Subsystem

Subsystem

Inputs

Organisation
Subsystem Subsystem

Outputs

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Knowledge management defined


Any structured activity that improves an organisations capacity to acquire, share and use knowledge for its survival and success.

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Intellectual capital
Human capital

knowledge that employees possess and generate knowledge captured in systems and structures

Structural capital

Relationship capital

value derived from satisfied customers, reliable suppliers and others

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Knowledge management processes


Knowledge acquisition
grafting learning experimentation

Knowledge sharing
communication communities of practice

Knowledge use
awareness freedom to apply knowledge

Courtesy of Billabong

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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Organisational memory
The storage and preservation of intellectual capital

Retain intellectual capital by


keeping knowledgeable employees transferring knowledge to others transferring human capital to structural capital

2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

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