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Edpm Assignment 3 Powerpoint Presentation

The document outlines the purpose and importance of business correspondence, emphasizing its role in communication and relationship maintenance within and outside a business. It also discusses various types of documents used in business meetings, the differences between agendas and business letters, and the impact of technology on business communication. Additionally, it provides guidelines for writing effective business letters.

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Holsworth Wilson
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100 views12 pages

Edpm Assignment 3 Powerpoint Presentation

The document outlines the purpose and importance of business correspondence, emphasizing its role in communication and relationship maintenance within and outside a business. It also discusses various types of documents used in business meetings, the differences between agendas and business letters, and the impact of technology on business communication. Additionally, it provides guidelines for writing effective business letters.

Uploaded by

Holsworth Wilson
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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CXC

ELECTRONIC DOCUMENT
PREPARATION
AND
MANAGEMENT
SCHOOL BASED ASSESSMENT (SBA)
ASSIGNMENT 3

BY: LEROY BLACKWOOD


CANDIDATE NUMBER : 1004070141
CENTRE NUMBER: 100407
TEACHER: MR. HOLSWORTH WILSON
OBJECTIVE 5

BUSINESS CORRESPONDENCE

• The Purpose of Business Correspondence.

• The Importance of Business Correspondence.

• Most common types of documents associated with business meetings.


THE PURPOSE OF BUSINESS CORRESPONDENCE.
A business correspondence is a letter used for communication in a business. The
correspondence may be for contacting clients or for making contact with
employees to relate information regarding the day to day activities of the
business.
The Importance of Business Correspondence
A business correspondence helps to maintain good relationship between
business clients as well as with persons inside the business. It helps to prove
as evidence to contact has been made with an individual or a business. A
business correspondence is cost effective and it helps to give the company a
good image. The attributes helps a business to strive and grow.
OBJECTIVE 6

COMMITTEE DOCUMENTS
Types of Documents Used Business Meetings
Agenda Previous minutes

Attendance sheet Taking notes

Glossary of terms and acronyms Attachment to minutes

Code of ethics/code of conduct Presentation papers

Action sheets Weekly Progress Report


DIFFERENCE BETWEEN AN AGENDA AND A
CHAIRMAN’S AGENDA
Agenda vs Chairman’s Agenda

An agenda is a comprised list of items that are discussed during a


meeting. It is used to guide the meeting. The agenda is maybe included with
the notice sent to all members which enable them to be prepared to participate
in the discussions. An agenda usually starts with the apologies for absence and
minutes of the last meeting. The agenda usually ends with an item in which
the date and time of the next meeting are set. If no date is set for the next
meeting it is said to be adjourned.
OBJECTIVE 7

DIFFERENCE IN USES BETWEEN BUSINESS


LETTER AND MEMORANDA
Memoranda vs Business Letter
Memoranda are documents used inside of a business to send employees information related to the company, while business
letters are used for external communication with other businesses or clients.
GUIDE LINES FOR WRITING A TWO-PAGE
BUSINESS LETTERS
• Create a letter head
• Use a header and footer to organize pages
• Insert a heading
• Select a salutation
• Make your reason for contact clear
• Use body paragraphs to elaborate your reason for contact
• Select a closing statement
OBJECTIVE 8

THE EFFECTS OF TECHNOLOGY ON BUSINESS COMMUNICATION

Technologies used in business communication

• Telephone
Telephones are used in for making contact with clients, customers outside of the business aw well as to make
contact with employees within the business

• Email
An Electronic mail (E-Mail) is a fast, cheap and reliable way of sending a message electronically over the internet.
This message will get to the recipient immediately, once it is sent and once the recipient has internet service.
• Video conferencing
Video conferencing is a technology which allow users to have face to face conversation with another person
without having to meet each other at a physical location.

• Social media
Social media is a online platform that facilitate communication. It aid users in the sharing of
information using the internet.
BIBLIOGRAPHY

TOPICS SOURCES
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