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Formal Communication Tools

This document serves as a guide to formal communication tools and etiquette in professional settings, covering key tools such as email, messaging platforms, and video conferencing. It highlights best practices for using Gmail and Microsoft Outlook, as well as etiquette for business messaging and video calls. The guide emphasizes the importance of professionalism, clarity, and security in communication, along with do's and don'ts for effective interaction.

Uploaded by

Shehar Bano
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
68 views12 pages

Formal Communication Tools

This document serves as a guide to formal communication tools and etiquette in professional settings, covering key tools such as email, messaging platforms, and video conferencing. It highlights best practices for using Gmail and Microsoft Outlook, as well as etiquette for business messaging and video calls. The guide emphasizes the importance of professionalism, clarity, and security in communication, along with do's and don'ts for effective interaction.

Uploaded by

Shehar Bano
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Formal Communication Tools and

Etiquettes
A Guide to Professional
Communication
Presented by [Your Name]
Introduction to Formal Communication
• What is formal communication?
• Importance in professional settings
• Common tools for formal communication
• Email, messaging, and video conferencing
Popular Formal Communication Tools
• Email platforms (Gmail, Outlook)
• Business messaging tools (Slack, Microsoft
Teams)
• Video conferencing (Zoom, Google Meet)
• Document collaboration (Google Docs,
SharePoint)
Gmail – Features & Best Practices
• Composing professional emails
• Using CC & BCC correctly
• Email filters & labels for organization
• Email scheduling & confidentiality mode
Microsoft Outlook – Features & Best
Practices
• Email management with folders & rules
• Calendar & meeting scheduling
• Email encryption & security
• Integration with Office 365 & Teams
Business Messaging Tools – Slack & Teams

• Professional messaging etiquette


• Organizing conversations with channels
• File sharing & integration with productivity
tools
• Maintaining a balance between formal &
informal chats
Video Conferencing – Zoom & Google Meet

• Setting up formal meetings


• Using virtual backgrounds & muting etiquette
• Screen sharing & collaboration
• Recording meetings & note-taking best
practices
Formal Email Writing Etiquette
• Proper email structure (Salutation, Body,
Closing)
• Using professional language & tone
• Avoiding jargon & unnecessary abbreviations
• Proofreading before sending
Professional Communication Do’s & Don’ts

• Do: Use concise and clear language


• Do: Respond in a timely manner
• Don't: Use all caps or excessive punctuation
• Don't: Forward irrelevant emails/messages
Maintaining Email Security & Privacy
• Avoid clicking suspicious links
• Use strong passwords & two-factor
authentication
• Encrypt sensitive information
• Be cautious with email attachments
Advantages of Using Formal
Communication Tools
• Enhances professionalism & efficiency
• Improves collaboration & teamwork
• Provides security & documentation
• Ensures structured and clear communication
Conclusion & Q&A
• Summary of key communication tools
• Importance of professional etiquette
• Best practices for effective communication
• Questions & Discussion

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