Formal Communication Tools
Formal Communication Tools
Etiquettes
A Guide to Professional
Communication
Presented by [Your Name]
Introduction to Formal Communication
• What is formal communication?
• Importance in professional settings
• Common tools for formal communication
• Email, messaging, and video conferencing
Popular Formal Communication Tools
• Email platforms (Gmail, Outlook)
• Business messaging tools (Slack, Microsoft
Teams)
• Video conferencing (Zoom, Google Meet)
• Document collaboration (Google Docs,
SharePoint)
Gmail – Features & Best Practices
• Composing professional emails
• Using CC & BCC correctly
• Email filters & labels for organization
• Email scheduling & confidentiality mode
Microsoft Outlook – Features & Best
Practices
• Email management with folders & rules
• Calendar & meeting scheduling
• Email encryption & security
• Integration with Office 365 & Teams
Business Messaging Tools – Slack & Teams