Project Report On Employees Satisfaction At Rourkela Steel Plant

TITLE OF THE STUDY-

Employee Satisfaction at Rourkela Steel Plant

OBJECTIVE OF THE STUDY
To identified the various motivational schemes of ROUKELA STEEL PLANT. To examine the details of the schemes. To measure the satisfaction level of the employees. To know about the modalities of implementation of motivational schemes of RSP.

COMPANY PROFILE

COMPANY PROFILE

FIRST HOT STRIP MILL IN INDIA

First steel plant in the World to commercially use Basic Oxygen steel making process

Products and applications

HR COILSLPG Cylinders, automobiles, railway wagon chassis and many types of high-strength applications

PLATESPressure vessels, ship building and engineering structures, defence applications

Products and applications

Chequered PlatesFlooring and staircases in industrial sectors and railway platforms

CR Sheets and CoilsSteel furniture, white goods, railway coach paneling, drums, barrels, deep drawings and extra deep drawings

Products and applications

Galvanised SheetsRoofing, Paneling, industrial sheeting, air condition ducting and structural

Electrolytic Tin PlatesContainer for packaging of various products including edible oils and confectionary items

Products and applications

Silicon Steel Sheets and CoilsGenerators, starters for high efficiency rotating equipment and relays etc.

SW Pipes & ERW PipesHigh pressure transportation for oil and water, sewage disposal, tube wells etc.

FINANCIAL PERFORMANCE

07-08

08-09

09-10

10-11

Profit (in crore)

1401.11

1011.2

1339.79

840.00

Manpower position
WORKER NON WORKER TOTAL LP

YEAR

EXE

N- EXE TOTAL

EXE

N-EXE TOTAL

EXE

N-EXE

TOTAL

20102011

1457

15120

849

2853

3702

2306 16516

18822

181

13663

EMPLOYEES SATISFACTION AT ROURKELA STEEL PLANT

The broad measure for creating a satisfied employees can be categories as under_ On-the-job Off- the- job

ON-THE-JOB:
Working environment Safety
MAJOR SAFETY ACTIVITIES
SAFETY PROMOTION ACTIVITIES Zero Accident Recognition Scheme Campaigns for Road Safety, No Accident Month and Suraksha Mela held in various departments / zones. National Safety Week organized in Plant & Township. CONTRACT WORKERS SAFETY Safety Training ensured before being engaged on a job. Project Safety: Key risk areas identified and daily monitoring of check lists ensured

IMPROVEMENT IN KEY SAFETY PARAMETERS

Parameter Total Injuries Accident per 1000 employee 2007-08 2008-09 2009-10 443 1.54 213 0.73 139 0.9

39 Depts in Works area: No reportable accident in 2009 13 Depts in Works area: Nil Accident in 2009

15

Environment Management
ISO-14001 EMS Certificatioin

CERTIFICATION OF ISO-14001 ENVIRONMENT MANAGEMENT SYSTEM) FOR 9 UNITS

-- Silicon Steel mill -- Sinter Plant#2 -- Environmental Engg. Dept -- Plate Mill -- Hot Strip Mill -- SW Pipe Plant -- ERW Pipe Plant -- Special Plate Plant -- Steel Township

 Work Process Motivation schemes

Incentive Schemes for achieving Production targets, Quality and profitability factors Award to Best performing Department New scheme introduced for consistent daily production : DPIS

Instant appreciation through felicitation ceremonies

and letters at departmental level

WAGE STRUCTURE
EXECUTIVES E-0 E-1 E-2 E-3 E-4 E-5 E-6 E-7 12600-32500 20600-46500 24900-50500 32900-58000 36600-62000 43200-66000 (max up to 68000) (max up to 70000)

E-8 E-9

51300-73000 62000-80000

NON- EXECUTIVES S-1 S-2 S-3 S-4 S-5 S-6 S-7 S-8 12080 12650 13150 13930 15020 16400 17030 17680

S-9

19350

 Allowances
Conveyance Allowance Coke Allowance Canteen Allowances Communication Allowance Night Shift Allowance

Reward & Recognition - TYPES

Monthly Incentives/Rewards Cash Award (Individual & Group)

Appreciation Letter
Congratulatory Messages from Top Management Electronic Scroll board at the plant main gate highlighting achievements Certificate of Merit

Display of the names at important places

Sponsoring to visit other / sister plants

RECOGNITION SCHEMES Zero Accident Recognition Scheme

Group-1: At least 1 zero accident month in a quarter.

Group-2: At least 2 zero accident months in a quarter.

Group-3: All three zero accident months in a quarter. Community lunch to celebrate achievements & to promote togetherness. Reduction of Accidents/Injuries

RECOGNITION SCHEMES Zero Accident Recognition Scheme

Group (department) recognition for safety consciousness and achieving zero accident in a quarter Quarterly Scheme applicable to works areas &Town Engg. Departments are grouped under 3 categories

Group-1 : All major production departments

Group-1 : Other production departments Group-3 : Maintenance & Services

RECOGNITION SCHEMES Srujani The Creativity Award

Recognition given to individual for creative thinking, innovative ideas for improvements in day to day working.

Individual Award & Departmental Award

Individuals are felicitated with cash awards ranging from Rs. 100/- to 10000/including SS Tray & Certificate of Merit. Best Suggestor Award Srujani Gold Medal worth Rs. 7000/- or cash ) for max. successful & implemented ideas . 2nd Best Suggestors (5 no.) Award Srujani Silver Medal worth Rs 1500/- each or cash)

RECOGNITION SCHEMES Quality Circle

1200 QC groups in operation. Employees are recognized for special jobs (non-routine)/ problem solving through QCs for enhancement of quality, production, safety, house keeping etc. Certificate of merit and trophy are given to the winners. QC teams are sponsored for various competitions held in the Plant/State/Regional/National/International.

Special Award
Employees are recognized for successful completion and implementation of one time special jobs in areas of quality, cost, maintenance, production, safety, house keeping etc. Felicitated with Certificate of Merit and gifts.

INCENTIVE SCHEMES

7 Schemes for Non-Executives

6 Schemes for Executives (up to E-6)

1 Scheme for E-7 & Above

Payment made every month

INCENTIVE SCHEMES

1. Production Incentive

2. Reward Scheme
3. Quality Based Motivational Scheme(QBMS)

4. Cost based Motivational Scheme(CBMS)

5. Cost Quality Reward Scheme (CQRS) 6. Managerial Reward Scheme (DGM & above)

 Career and growth:

Two types of promotions for executives Within cluster Between cluster

HR policies
Communication MDs Mass Contact Exercise: General Managers Communication Meeting: HODs Communication Meeting:

GRIEVANCES MANAGEMENT
Employee Assistance Register (EAR) Grievance Redressal Committee for Employees (GRCE)

TRAINING AND DEVELOPMENT

Induction Training Competence Enhancement Training in Specific Areas Foreign & External Training Other Areas

 Housing Medical and health service Recreation and culture sports

Medical

& Health Services

685 BED STRENGH 124 DOCTORS 197 NURSES 427 PARAMEDICAL STAFF

LARGEST HOSPITAL IN THE REGION

33 33

33

1st Steel Plant in the country To have Full fledged Occupational Health Centre Inside The Plant

34 34

Productivity/performance
2008-09 2009-10 2010-2011 HOT METEL 2.2 MT 2.26 MT 2.30 MT

CRUDE OIL

2.08 MT

2.12 MT

2.16 MT

SALEABLE STEEL

1.98 MT

1.97 MT

2.03 MT

EMPLOYEES TURNOVER
2008-09 2009-10 2010-11

Separation

1010

810

775

removal

53

42

18

 Absenteeism:- The unauthorized absenteeism in Rourkela steel plant is 1.8 in the year 201011 and previous year it was 2.2%. Disputes and grievance:- in the year 2010-11 the disputes raised before district labor commission is only 10.

To what extend are you clear about the goal of a company

90

80

70

60

50

No of respondents
40

% of respondents

30

20

10

0 Very High High Low Very low

To what extend does your job makes use of your knowledge skills and abilities..
percentage of respondents
7%

20%

Highly satisfied

Satisfied

Lowly satisfied
73%

To what extends are you satisfied with the safety conditions in your workplace.........
90

80

70

60

50

no of respondents
40

percentageof respondents

30

20

10

0 Extremely high High Low Extremely low

to what extend is the co-operation and team work among individuals in your work unit..
Percentage of respondents
0% 10%

20%

Very high High

70%

Low Very low

to what extend do you feel free to communicate openly, frankly and fearlessly with your superiors.
90

80

70

60

50

no of respondents
40

percentage of respondents

30

20

10

0 v ery high high fair low

To what extend do you feel that the scope for the carrier growth
Percentage of respondents
very high high
0% 14%

low

very lov

16%

70%

To what extend decisions are made at the appropriate levels

PERCENTAGE OF RESPONDENTS VERY HIGH HIGH FAIRLY LOW VERY LOW

8% 10%

16%

66%

To what extend are you satisfied with the facilities provided in the company..
90

80

70

60

50

NO OF RESPONDENTS
40

PERCENTAGE OF RESPONDENTS

30

20

10

0 VERY HIGH HIGH LOW VERY LOW

To what extends are you satisfied with the salary and compensation package of the company
70

60

50

40

no of respondents
30

percentage of respondents

20

10

0 very high high low very low

To what extend are you satisfied with the impact of training and development programs of the company
PERCENTAGE OF RESPONDENTS
0 20 0

VERY HIGH HIGH LOW

80

VERY LOW

With regard to economic advantage like salary, allowance how would you rate your job?

. How do you consider your job regard to increment

benefits?
increment

60 50

pecentage

40 30 20 10 0 good average bad

Does your job provide you with adequate time and opportunities spend quality time with your family and friends?