Lesson 2:

Types of
Communication
COMMUNICATI
ON
AN
D
CONTEXT
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 Communication
 communication is generally
defined as the exchange of
thoughts, ideas , concepts ,and
views between or among two or
more people, various contexts
come into play.
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 Context
 It focuses on certain
communication processes and
even groupings of people that
constitute a communication
situation.
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 Types of
Communication
According to
Mode
 Verbal
and
Non-Verbal
Communications
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According to Bovee and others:

“Verbal communication is the expression of information

through language which is composed of words and grammar.”

According to Penrose and others,

“Verbal communication consists of sharing thoughts thought
the meaning of words.”

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 ADVANTAGES
1. It saves time
2. Feedback
quickness
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''According to Himstreet and
Baty,

“Non-verbal
communication
includes any
communication occurring
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 ADVANTAGES

1. Used to repeat
the verbal message
2. Quick expression
of message
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 DISADVANTAGES
1. Not
everybody
prefers
2. Difficult to
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 Visual
Communication
 It is a type communication that uses VISUALS to
convey information and/or messages .

 examples are signs, symbols, maps, graphs, diagrams,

emojis or emoticons etc.

It is how symbols are interpreted and give information.

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 Types of
communication
According to
Context
INTERPERSONAL
COMMUNICATION

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 Interpersonal Communication came from
the Latin word “inter” which means
between, among, and together.

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INTRAPERSONAL
COMMUNICATION

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Intrapersonal Communication came from the
Latin word “intra” means within or inside.
Intrapersonal Communication means talking
to one self.

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 EXTENDED
COMMUNICATION

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Extended communication involves
the use of social media

Since extended communications is

public in nature, speakers are
expected to be prepared when they
speak, making their language more
formal
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ORGANZATIONAL
COMMUNICATION

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Organizational Communication

 it refers to communication that

takes place in business
environment

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 Two Types of
Organizational Structure:
FORMAL and INFORMAL
 Formal Organizational Structure
 Formal structure allows
communication to take place via
designated channels of message
flow between position in the
organization.

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4 APPROACHES OF
COMMUNICATION
 Downward communication  Upward communication is
is the type that flows from bottom-up in which
upper to lower positions subordinates send
communication to their
superiors/bosses.

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 HORIZONTAL COMMUNICATION
 it is lateral in approach as it take place among people
belonging to the same level but coming from different
departments or units.

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CROSSWISE COMMUNICATION
 it is diagonal in nature as employees from
different units or departments working at
various levels communicate with each other.

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 Informal Organizational Structure
it comes from unofficial
channels of message
flow.

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 Organizational Culture
is defined as the values and
behaviors that contribute to the
unique social and psychological
environment of an organization.

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 Types of
Communication
According to
Purpose and
Style
 FORMAL
COMMUNICATION

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 Formal Communication
 employs formal language
delivered orally or written form

 refers to interchange of
information officially
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 INFORMAL
COMMUNICATION

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 Informal Communication

 certainly does not employ

formal language

 also known as grapevine

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 Difference of Formal and Informal
Communication
Formal Communication Informal Communication

• Official communication • Grapevine communication

• Superior and subordinate • Friends and relatives
• More accurate • Less accurate
• Visual, Written and • Verbal
Symbols

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 1. What is language?
2. What is language learning?
3. What is language acquisition?
4. What is mother tongue?
5. Differentiate language and dialect
6. What is second language?
7. Enumerate elements of communication.
8. Give one element of communication and explain.
9. Name the types of communication
10. What is intrapersonal communication
11. What is interpersonal communication
12. Give example of mass communication.
13. What is public speaking
14. What is verbal communication
15. What is non verbal communication
16. What is extended communication
17. What are the approaches of communication
18. Give one approach of communication and explain
 ﹡ Activity: Present a skit
﹡ - show different elements of
communication
﹡ - identify type of communication
according to style, structure, and
context

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 ﹡ Write an essay answering the following questions.

﹡ 1. How do different types of communication influence

the way we use language? Provide examples to
support your answer.

﹡ 2. Discuss the impact of technology on the nature of

language. How have digital communication changed
the way we communicate and the language we use?

﹡ 3. Explain the advantages and disadvantages of

verbal and non-verbal communication
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