The document outlines the concepts of severity and priority in bug tracking, defining severity as the impact of a bug and priority as the order in which defects should be fixed. It categorizes severity into six levels (blocker, critical, major, minor, trivial, enhancement) and priority into three levels (high, medium, low). Additionally, it provides examples of different combinations of severity and priority to illustrate their implications in software development.
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Severity & Prioriry
The document outlines the concepts of severity and priority in bug tracking, defining severity as the impact of a bug and priority as the order in which defects should be fixed. It categorizes severity into six levels (blocker, critical, major, minor, trivial, enhancement) and priority into three levels (high, medium, low). Additionally, it provides examples of different combinations of severity and priority to illustrate their implications in software development.
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SEVERITY & PRIORITY
NOUFIA NAZAR SEVERITY
The impact of the bug on the application is
known as severity. It can be blocker ,critical ,major ,minor , trivial and enhancement for the bug. QA engineers determines the severity level of the defect. TYPES OF SEVERITY
• Blocker -blocks development and/or testing work
• Critical -crashes , loss of data ,severe memory leak • Major –Major loss of function (functionality defect) • Minor –Minor loss of function (alignment issue) • Trivial –Grammatical errors • Enhancement –Request for improvment PRIORITY
It is defined as a parameter that defines the order in
which a defect should be fixed. Defects having a higher priority should be fixed first. It refers to how quickly the defect should be rectified. Types of priorities are high ,medium and low. TYPES OF PRIORITY
High –It is a major impact on the customer
application , and it has to be fixed first. Medium –In this the problem should be fixed before the release of the current version in development. Low –The flow should be fixed if there is time , but it can be deferred with the next release. DIFFERENT COMBINATIONS OF SEVERITY &PRIORITY
High severity and high priority
High severity and low priority
Low severity and high priority
Low severity and low priority
EXAMPLE FOR HIGH SEVERITY AND HIGH PRIORITY
In a web application , after filling the login details the
user cannot click the login button. The products added to the cart of an e-commerce website are not visible on the payment page. A bug in an online banking app that prevents users from making transfers potentially affecting thousands of customers. EXAMPLE FOR HIGH SEVERITY & LOW PRIORITY
In a photo editing app one filter is not working.
Informative pages such as disclaimer and privacy policy are crashing ,which may impact other major system functionality . There are some buttons on the website which are overlapping . Although clickable, are creating a fuss. EXAMPE FOR LOW SEVERITY &HIGH PRIORITY
There is a spelling error in the name of google
on the home page ,it falls under the category of high priority and low severity. The logo of the company’s welcome page is distorted. The action buttons are not visually appealing or the information on the page appears hazy. EXAMPE FOR LOW SEVERITY & LOW PRIORITY
A spelling mistake on the page of the site which is
not frequently visited. The colour of any text does not match the theme of the website. The error message displayed is incomplete stating “you have registered success” instead of the correct phrase “successfully” to confirm the registration.