Team Effectiveness

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TEAM EFFECTIVENESS

Definition of a team
According to Griffin A small number of people with complementary skills who are committed to a common purpose, common performance goal and an approach for which they hold themselves mutually accountable Most of the fortune 500 companies use project team . A project team consists of employees from diverse managerial and professional backgrounds , working for a specific period of time on a certain project. According to Stephen Robbins A work team is a collection of people whose individual efforts result in a level of performance which is greater than the sum of their individual contributions

Benefits of Work teams


Improving organizational performance Employee benefits Reducing cost Organizational enhancement

Difference between work group and work team


Work Group Sharing information and to take decisions , thereby helping each other to perform within his or her areas of responsibility Individual goals Neutral or negative synergy Individual responsibility and accountability Can be of any size Work Team Mutual interaction and work collectively

Common goals Positive synergy Mutual responsibility and accountability Small

Difference between work groups and work teams- continue


Work Group Not complementary skills Work Team Complementary skills

Difference between work group and work team- continue


Broad Job categories Role of supervisor Reward system

Types of Teams
Problem solving team Self managed work team Cross functional team Virtual team

Problem solving team


Composition 5-12 members from same department Meet for a specific number of hours per week to discuss ways of improving quality , efficiency and work environment. Temporary team deals with some specific problem in the work place Find out solution and recommend for implementation Quality circle is a commonly used problem solving team

Quality circles
First introduced in Japan Small no of people from same work area or doing similar kind of work Meets regularly for about an hour every week To identify , analyze and resolve work related problems Nor folk General Hospital X ray processing time

Self-managed work teams


Autonomous teams 10-15 members Designing work schedules, making operating decisions and handling various work related problems. Authority to implement decisions Selection of their own members and performance evaluation GE, Hewlett packard, Honey well, xerox, GM, PepsiCo.

Cross Functional Teams


Members are from same hierarchical level but form different departments Task force and committees BMW, GM,Ford, Chrystler

Virtual Teams
Videoconferencing, E-mails, Networking sites, teleconferencing etc. No scope to satisfy social needs

Essentials for building effective teams


Providing a supporting environment Relevant skills and role clarity Focus on super ordinate goals Team rewards

Shaping individuals into team players


Selection Training Rewards

TEAM EFFECTIVENESS
Context Composition Work design Autono my Skill variety Task Identity Task Signific ant Process Common purpose Specific goal Conflict levels Social loafing Resources Abilities of the members Leadership Personality Structure Trust Size of the team Diversity

Performanc evaluation

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