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HCI Lecture12

The document discusses design rules for Human-Computer Interaction, emphasizing principles of usability such as learnability, flexibility, and robustness. It outlines various types of design rules including principles, guidelines, and standards, highlighting their authority and generality. Key principles are detailed to support usability, focusing on aspects like predictability, dialogue initiative, and observability.

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Samra Nawabi
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7 views10 pages

HCI Lecture12

The document discusses design rules for Human-Computer Interaction, emphasizing principles of usability such as learnability, flexibility, and robustness. It outlines various types of design rules including principles, guidelines, and standards, highlighting their authority and generality. Key principles are detailed to support usability, focusing on aspects like predictability, dialogue initiative, and observability.

Uploaded by

Samra Nawabi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Human Computer Interaction

Lecture 12

Design Rules
Design Rules
Designing for maximum usability
– the goal of interaction design

• Principles of usability
– general understanding

• Standards and guidelines


– direction for design

• Design patterns
– capture and reuse design knowledge
Types of Design Rules
• Principles
– abstract design rules
– low authority
– high generality
Guidelines
• Standards

increasing generality
increasing generality
– specific design rules
– high authority
Standards
– limited application
• Guidelines
– lower authority increasing
increasingauthority
authority

– more general application


Principles to Support Usability
Learnability
the ease with which new users can begin effective
interaction and achieve maximal performance

Flexibility
the multiplicity of ways the user and system exchange
information

Robustness
the level of support provided the user in determining
successful achievement and assessment of goal-directed
behaviour
Principles of Learnability
Predictability
• determining effect of future actions based on past
interaction history
• operation visibility

Synthesizability
• assessing the effect of past actions
• immediate vs. eventual honesty
Principles of Learnability (ctd)
Familiarity
• how prior knowledge applies to new system
• guessability; affordance

Generalizability
• extending specific interaction knowledge to new
situations

Consistency
• likeness in input/output behaviour arising from similar
situations or task objectives
Principles of Flexibility
Dialogue Initiative
• freedom from system imposed constraints on input
dialogue
• system vs. user pre-emptiveness

Multithreading
• ability of system to support user interaction for more
than one task at a time
• concurrent vs. interleaving; multimodality

Task Migratability
• passing responsibility for task execution between user
and system (Spell-checking)
Principles of Flexibility (ctd)
Substitutivity
• allowing equivalent values of input and output to be
substituted for each other
• representation multiplicity; equal opportunity(output
can be used as input)

Customizability
• modifiability of the user interface by user (adaptability)
or system (adaptivity)
Principles of robustness
Observability
• ability of user to evaluate the internal state of the system
from its perceivable representation
• browsability; defaults; reachability; persistence(duration
of the effect of a communication); operation visibility

Recoverability
• ability of user to take corrective action once an error has
been recognized
• reachability; forward/backward recovery;
Principles of robustness (ctd)
Responsiveness
• how the user perceives the rate of communication with
the system
• Stability

Task Conformance
• degree to which system services support all of the user's
tasks
• task completeness; task adequacy

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