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RISK SUMMARY HEAT MAP

VERY LOW LOW MEDIUM HIGH VERY HIGH

32 TOTAL RISK 32 32 32

PROBABLE
1 10 100 500 1,000
Average inherent risk LOW

MODERAT
Average risk tolerance
E

CREDIBLE
Average residual risk HIGH
0.1 1 10 50 100

Risk Probability

REMOTE
DO: Create a contingency plan 0.01 0.1 1 5 10

We should develop backup plans for critical risks

IMPROBABLE
to secure business continuity. This preparation
reduces the impact of unforeseen events. 0.001 0.01 0.1 0.5 1

DON’T: Operate without clear ownership

UNLIKELY
0.0001 0.001 0.01 0.05 0.1
Failure to assign responsibilities for managing risks
can lead to accountability gaps. We should clearly
define roles for risk monitoring and resolution. Risk Consequence
 Customer Email
reviews campaigns

Referral
ADVOCACY
programs
Social
media ads
Blog
articles RETENTION
Influencer
partnerships

CONVERSION

CONSIDERATION

INITIAL AWARENESS

QUALIFIED LEADS
 FORMULA & CALCULATION

POKA-YOKE Viral Coefficient (K) =

(noun.) Number of invites sent by each user
X Conversion rate of invites
A mistake-proofing technique used
in lean manufacturing to prevent or
detect human errors in processes, EXAMPLE:
ensuring defects are avoided or Each user invites 5 people on average. Then 20% of
corrected immediately. those invites convert into new users. In this case, the
conversion rate = 20% = 0.2. Therefore, K = 5 X 0.2
=1
EXAMPLE: INTERPRETATION:
Gas pump nozzles are designed to fit K>1 Each user brings in more than 1 new user.
only the correct fuel type. This This leads to exponential, or viral growth
prevents drivers from accidentally
K=1 Each user brings in 1 new user. The product
filling their cars with the wrong kind of
maintains a steady user base
fuel.
K<1 Each user brings in less than 1 new user.
This leads to a decline in user base unless
KEY WORD
acquisitions are made through other means.
 SCENARIO SCENARIO

WHAT WOULD YOU DO? CHOICE WEIGHING THE OPTIONS ANALYSIS

After merging two teams with different work After merging two teams with different work
cultures, overall performance has declined. cultures, overall performance has declined.
Additionally, high performers are frustrated by Additionally, high performers are frustrated by
the slow adoption of other team members. the slow adoption of other team members.

Offers a personalized approach. It

OPTION A
OPTION provides insight into performance issues

A
Hold one-on-one meetings to set tailored and allows for tailored support.
performance goals for struggling team members. However, it risks delaying action by
focusing on individuals rather than the
whole team.

OPTION B Promotes collaboration and may

OPTION improve team cohesion. But it could put

B
Pair high performers with underperformers for undue pressure on high performers. This
peer mentoring and encourage collaboration. can possibly lead to more frustration or
even burnout if not carefully managed.

See analysis on [slide or page #] From scenario on [slide or page #]

 FLOWCHART KEY

Terminator Process Decision Internal storage Extract Manual operation

Paper tape Document Process Merge Off-page reference Data

Sort Sequential data Direct data Delay Card Loop limit

Multi-document Or Summing junction Collate Stored data Manual input

 Reset email
Enter new
sent: User clicks Confirmation
password
link to reset

START YES

Login page: Reset password: Email Email

Login info matches DB Reenter email matches DB Registration
User enters NO User enters NO NO
correct? records? address records? process
login info email address

YES

If payment is less Option to

View account Pay which
Pay credit card OTHER AMOUNT than minimum select different
details amount?
due show notice amount

BALANCE OR MINIMUM
PAYMENT DUE

Select payment Review and

END
FLOWCHART account submit

EXAMPLE
 MILESTONE 1

PROGRESS WHEEL Project Kickoff

✓ Detailed project scope and objectives
✓ Stakeholder alignment and contact list
✓ Initial risk assessment report
✓ Draft project timeline with deadlines

MILESTONE 5 MILESTONE 2

Testing and QA Requirements Approval

✓
✓
Test case documentation
Results from unit, integration, and 100%
60%
40%
20%
80%
BUDGET
✓

✓
Completed requirements document
outlining business and technical needs

✓
user acceptance testing (UAT)
Bug reports and resolution
UTILIZATIO
BUDGET
UTILIZATION ✓
Stakeholder feedback summary
Risk identification based on requirements.
N

MILESTONE 4 MILESTONE 3

Development Design Completion

Completion ✓ Wireframes, mockups, or prototypes
✓ Technical architecture
✓ Fully developed core features
✓ Style guide or brand elements
✓ Code repository updated
✓ Usability testing or design validation
✓ Integration with existing systems
✓ Initial draft of user manuals
 10% 20%
Sales Growth Sales Growth

30% 40% 50% 60%

Sales Growth Sales Growth Sales Growth Sales Growth

70% 80% 90% 100%

Sales Growth Sales Growth Sales Growth Sales Growth
 -2 -1 0 1 2

Brand tone
CASUAL FORMAL

Visual style
PLAYFUL SERIOUS

Innovation
TRADITIONAL MODERN

Accessibility
EXCLUSIVE INCLUSIVE

Pricing
AFFORDABLE PREMIUM
 EXTREMELY SOMEWHAT NOT SURE SOMEWHAT VERY NOT AT ALL
VERY IMPORTANT
IMPORTANT IMPORTANT OR NEUTRAL UNIMPORTANT UNIMPORTANT IMPORTANT

Ease of use

Value for money

Reliability and durability

Speed of performance

Customization options

Aesthetic appeal

Customer support speed

Sustainability

Innovative technology
 TASK STATUS CHECKLIST

DOING REVIEWING DONE

January 15 Monday
Task description ◉
Team appreciation day ALL DAY Task description ◉
Client on-site visit ALL DAY
Task description ◉
10:00 AM
Portfolio work session
10:30 PM Task description ◉
Presentation preparation
1:00 PM Task description ◉
1:30 PM

3:00 PM
Task description ◉
Team engagement activity
3:30 PM
Task description ◉
Reserve conference room 3:30 PM
Task description ◉
5:00 PM
Project update presentation
6:00 PM Task description ◉
Task description ◉
 OPEN 2 IN PROGRESS 3 UNDER REVIEW 2 TO BE TESTED 3

Draft project scope and Develop backend API for Review Q4 marketing Test mobile app
deliverables outline user login performance report draft responsiveness on devices

DUE: 07/16/20XX DUE: 05/10/20XX DUE: 04/25/20XX DUE: 03/30/20XX

OWNER: Dakota Kim OWNER: Dakota Kim OWNER: Jordan Patel OWNER: Dakota Kim
PRIORITY: High PRIORITY: Low PRIORITY: Low PRIORITY: Medium

Research competitor’s Write blog posts on five Check accuracy of updated Validate the new payment
pricing and strategies different market trends product descriptions gateway integration

DUE: 08/16/20XX DUE: 04/10/20XX DUE: 04/08/20XX DUE: 03/16/20XX

OWNER: Jordan Patel OWNER: Dakota Kim OWNER: Jordan Patel OWNER: Jordan Patel
PRIORITY: Medium PRIORITY: High PRIORITY: High PRIORITY: Low

Design social media graphics Ensure all email campaign

for the launch campaign links work correctly

DUE: 05/28/20XX DUE: 03/22/20XX

OWNER: Jordan Patel OWNER: Dakota Kim
PRIORITY: Medium PRIORITY: High
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