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Interview

The document provides an overview of interview skills, including types of interviews, effective communication tips, and preparation strategies. It emphasizes the importance of good listening, attire, and the STAR method for answering behavioral questions. Additionally, it outlines common interview questions and the significance of researching the company and preparing questions for the interviewer.
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0% found this document useful (0 votes)
7 views30 pages

Interview

The document provides an overview of interview skills, including types of interviews, effective communication tips, and preparation strategies. It emphasizes the importance of good listening, attire, and the STAR method for answering behavioral questions. Additionally, it outlines common interview questions and the significance of researching the company and preparing questions for the interviewer.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Interview Skills

Types of
Interview
• One to One interview
• Panel Interview
• Stress Interview
• Career Counseling
Tips for good verbal communication

 Do ABC analysis
 A - Accuracy,
 B – Brevity
 C - Clarity
 KISS your words
 K - KEEP
 I - IT
 S - SHORT
 S – SIMPLE
Skills – for both types of
communication

Attire
Voice
Facial Expression
Movements
Eye Contact
Writing Skills
Listening
Attire

• YOU ARE WHAT YOU WEAR…


remember?
Good listening is the key to skilful
communication

It is one of the most priceless gifts we


can offer people.
When a person feels listened to, he
feels accepted, valued, respected,
heard and understood
The meaning of communication is the
response you get!
Contacting - Telephone Tip # 1
Be Brief
Sound Urgent
Be Prepared
Be Energetic

Contacting - Telephone Tip # 2


Talk a little LOUDER
Talk a little FASTER
Talk a little CLEARER
Typical Behavioral
Interview
Component
• Introduction/Greeting-2 minutes
• Employer questioning-15-20 minutes
• Applicant prepared questions-5
minutes
• Closing-3 minutes
Introduction/Greeting

• First impressions count


– Appearance is important
– Good eye contact
– Firm handshake
• Introduce yourself
– Slow, clear pronunciation of name
– Make small talk
• Practice
Employer Questions

Will
• address items on your resume
• ask about behavior/skills you have

Will not
• be personal
Behavior Based
Interviewing

• Previous behavior predicts future


behavior
• Recruiters ask for examples that
demonstrate your level of skill with a
behavior that is important to the firm.
How to face behavioral
interviews?
• Work on your STARs
– S ituation
– T ask
– A ctions
– R esults
STAR provides an
outline for answers
Effective STAR response?

Q: Give an example of when you had to


persuade
others to your point of view.
A: I was part of the negotiating team for my
department when we negotiated our last
contract. Let me tell you the bargaining on
this one was tough; no one wanted to give
an inch. But in the end we got them to
agree to most of our demands.
A Better STAR
ST: I was part of the negotiating team for my department.
The supplier wanted a large increase of 8%
A: I listened carefully to the supplier’s needs
A: I collected data to support my argument on why 8%
was unreasonable
A: I presented analytical data to support our position for a
4% vs. 8% increase
A: I also worked with management to change some
requirements, so
it would be less costly for the supplier
R: The final agreement was for only a 5% increase, saving us
$500,000. I learned the importance of really listening to the
supplier, collecting and analyzing relevant data and getting
management support of my plan.
STAR

Q: Give me an example of your ability to


use analytical skills?

A: I’m good at Excel and have created


several spreadsheets to improve
processes.
What is missing from this
STAR?
• Didn’t describe the Situation/Task
• Actions are missing
• Results are vague

Interviewer will likely ask follow up


questions
Prepare your STAAARs
• Understand what skills the company considers critical to
success there

• Write Out STAAARs for each skill on your resume

• Some common areas covered in behavioral interviews:


– Leadership
– Teamwork
– Initiative
– Analytical Ability
– Creativity/Innovation
– Problem Solving Skills
– Customer/Client Relations
Other Common Questions to
Prepare for
• Tell me about yourself? or Walk me through your resume
• Why did you decide to go to join this company?
• Tell me about a time when you had an opportunity to lead
others. What did you learn from it?
• What are your strengths/weaknesses?
• What achievement are you the most proud of?
• Why do you want to work for ______ company?
• What are you career objectives ?
• Why should we hire you ? What makes you fit for this
position ?
• Where do you see yourself in five years ?
• Are you a leader or a follower ?
• When can you join ?
Tell me about yourself?
(Walk me through your resume)

Include
• Tie your story to their business needs
• Demonstrate 2 or 3 strengths related to position
• How you can contribute to company

Don’t include
• Personal/family information
• Politics
What are your strengths?

• Relate them to the job

• Give examples of where you have demonstrated


them

• How were they developed


What are your weaknesses?

• Admit you have one


• Identify what you are doing to improve or learned
from this weakness
• Detail the results or time frame expected
Preparation

• Research the company


• Review your resume
• Prepare STAR responses
• Prepare questions for interviewer
• Prepare yourself
Research the Company

• Know the industry

• Know the company

• Know the job duties


Review your
Resume
• How do your career goals align with
position?
• Do you have succinct stories for each point
on your resume?
• Anticipate questions
Prepare Questions for Interviewer

• Consider multiple areas


– Corporate values
– Anticipated responsibilities
– Employment trends
– Measures of work performance
– Work environment
– Quality of work
– Personality factors
• Demonstrate your knowledge of the industry and company
Closing

• Always thank them for the interview


• Clarify if they haven’t told you next steps
• End with you are looking forward to hearing from
them and really enjoyed talking to them.
Prepare Yourself

• Appearance
• Firm Handshake/Eye
Contact
• Smile appropriately
and nod
• Be confident
Remember
• 3 P’s
• Prepare STARs

• Prepare questions for interview

• Practice ……..
SECRET

Watch your THOUGHTS They become words

Watch your WORDS They become actions

Watch your ACTIONS They become habits

Watch your HABITS They become character

Watch your CHARACTER They become your DESTINY

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