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Training

Basic Sales Training for Mobile App Business

Uploaded by

Arun Babu Sathiaseelan
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© © All Rights Reserved
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Download as PPTX, PDF, TXT or read online on Scribd
10 views

Training

Basic Sales Training for Mobile App Business

Uploaded by

Arun Babu Sathiaseelan
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 9

Who are our Customers ???

Our customers range from humble corner stores to luxurious jewelry

boutiques—any retail outlet seeking to elevate its business with a seamless

online shopping experience is our perfect match!

Always remember “Every Retail outlet is our Potential Customer”


How to identify Immediate Customers ???

F - Friends

R - Relatives

I - Institutional Contacts

E - Ex- Colleagues / Business contacts

N - Neighbours

D - Daily Aquiantance.
YOU

FRIENDS RELATIVES DAILY


INST. BUSINESS NEIGHBOUR MEETERS
CONTACT CONTACTS

Each of them have contacts with minimum of 2 people in 6 categories of Retailers.

SO TOTAL IMMEDIATE CONTACTS FOR SALE

6 x 2 x 2 x 6 = 144. Approx let’s take it as 100.


Potential and Quick Customer Category
1) NEW UPCOMING RETAIL OUTLET

2) RETAIL OUTLET WITH GOOD INTERIOR, EXTERIOR & SIGNBOARD.

3) SUPER/HYPER MARKET

4) RESTAURANTS IN THIRD PARTY APP

5) WOMEN ENTREPRENUERS, HOMEMADE PRODUCTS

6) BABY SHOPS/TOYS SHOP

7) BOUTIQUES / SELLERS IN SOCIAL MEDIA


STARTING OF A SALES PROCESS

1) FIX UP AN APPOINTMENT

2) SEND INVITATION (Welcome Note)

3) IMPORTANCE OF ONLINE BUSINESS FOR GROWTH (5 Points)

4) NEED OF THE DAY TO BE FIRST IN ONLINE

5) START DEMO WITH A POSITIVE ATTITUDE AND WITH


BACKGROUND KNOWLEDGE OF THE CUSTOMER BUSINESS.
(Give references for each features from customer business view)
APPOINTMENT PROCESS

1) REQUEST FOR THE DECISION AUTHORITY CONTACT DETAILS

2) STATE THE ADVANTAGES SHORTLY IN 2-3 MIN, FIX APPOINTMENT


 EASE OF USE
 EFFORTLESS PRODUCT PROMOTION
 CUSTOMER ENGAGEMENT
 POWERFUL REWARD SYSTEM
 CUSTOMER RETENTION
 SECURE AND EASY PAYMENT OPTIONS
 BOOST SALES WITH CAMPAIGNS AND PROMOTIONS
 BUSINESS INSIGHT IN FINGERTIPS
DURING THE SALES PITCH/DEMO PROCESS

1) HIGHLIGHT THE IMPORTANCE OF ONLINE FOR HIS BUSINESS


(10x Growth in Sales and Profit)

2) EMPHASIS ON PRODUCT FEATURES FOR BUSINESS GROWTH


(like, References, Rewards, Wallets, Payment Gateway, New
Customer Aquistion counts, Real time business status, Offers etc.,)
AFTER THE SALES PITCH/DEMO PROCESS

Always call your Higher Official, intro the customer and let the
Higher Official talk for 5 min to customer...
SAME DAY CLOSING - METHODOLOGY

Always have a Scheme or Offer to Tempt the customer to book the


confirmation on the same day.

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