Plan maintenance

and/or diagnosis
of faults in line
with job
requirements
PRE TEST
Directions: Encircle the letter of the
correct answer.
1. Run a malware scan to stay on top of virus
prevention.
A) Monthly backup B) Daily backup C) Yearly backup
2. Use the defragmentation tool to keep your PC
running fast and efficiently.
A) Monthly backup B) Daily backup C) Yearly backup
3. Clean out your disk drive every few weeks.
Similar to defragmentation, these are small pieces
of trash that quietly accumulate over time.
A) Monthly backup B) Daily backup C) Yearly backup
4. Always use the option from the start menu! Never leave
your computer on overnight either to save electricity and
to prevent wear-and-tear.
A)Monthly backup B) Daily backup C) Yearly backup
5. Install or secure passwords for server and client
computers.
A) Software maintenance B) Hardware maintenance
C) Yearly maintenance
6. A type of monitoring the ensures the system unit is
working properly.
A) PC hardware maintenance B) Hardware
maintenance C) Yearly maintenance
7. Enduring that request change passwords of network
users are properly allowed to access the shared data.
A) PC maintenance B) Network or Server maintenance
C) Yearly maintenance
8. Backing up your files is considered essential to
achieve this type maintenance.
A) PC maintenance B) Network or Server maintenance
C) Software maintenance
9. Change passwords frequently as a general
preventative measure against hackers should be done,?
A) Monthly B) As needed C) Yearly

10. A practice for the use of computers so you can

achieve maximum efficiency and promote safety in
your workplace.
A) Monitoring Plan B) Maintenance plan C) Preventive
plan
 RECAP
Computer network is a collection of complex
machines and software that communicate
simultaneously, performing trillions of calculations
and using hundreds of parts and wires. The
computer network is also always under constant
assault from the processing needs of applications,
unwanted viruses and spyware, and their own
users.
Maintaining your computer network is
important because there are many factors that
can go wrong on a daily basis. Regular
maintenance can keep the big problems away,
while helping to maintain your networks
optimal performance.
LESSON:
Planning and preparing systematic
maintenance procedure save time, money and
frustration. It is a good idea and opportunity to
learn the proper care and maintenance of your
computer. PC and network maintenance is an
important topic for anyone who owns a PC. Looking
after your PC properly ensures you of trouble-free
use. Regular PC maintenance also keeps the
machine’s performance optimal
 Like many other pieces of technology,
computers see constant wear and tear from being
used. Simple things like downloading files, clicking
on harmful sites by accident, and allowing dust to
settle on the keyboard can build up to the computer
slowing down and possibly being unusable.
However, by running anti-malware programs,
deleting files as needed, and cleaning out the dust
on a computer, you can all prolong the lifespan of
your computer for years of extra effective use.
Daily Backup:
• Try to back up your data at least once per day – no
one wants to lose projects you spent hours, if not days
working on.
• Run a malware scan to stay on top of virus
prevention. If you have any real-time prevention tools
even then some viruses may slip by. Depending on
how frequently you use the computer you can get
away with doing this once a week; more frequent
computer users should do this daily.
• Check for updates every day so you don't miss
any crucial upgrades, nor will you have to spend
hours installing dozens at a time if you procrastinate
it.
• If you use your computer for many hours at a time
during the day, then plan to restart it at least once.
This way, temporary files won't build up and slow
down use over time.
• Never shut down by using the power button –
always use the option from the start menu! Never
leave your computer on overnight either to save
electricity and to prevent wear-and-tear.
Monthly Backup:
• Use the defragmentation tool to keep your PC
running fast and efficiently. This tool puts files back
together that are split apart to different folders in
your PC over time.
• Scan your hard drive for errors to make sure there
are no physical problems occurring. This doesn't
check for viruses or malware, but more so physical
and logical problems.
• Clean out your disk drive every few weeks. Similar
to defragmentation, these are small pieces of trash
that quietly accumulate over time.
• Physically clean your computer by using
compressed air to blow out dust and small pieces of
dirt. These small particles build up over time and can
lead to computers physically overheating and other
mechanical problems
Yearly Backup
Backup your hard drive as an image, so if your PC
ever crashes you won't have to reinstall from scratch. This
should be done twice a year, just to be safe. Either you, a
friend, or a professional should do a thorough cleaning of
the computer. This goes beyond simply using compressed
air and opening it up to get rid of all of the smaller bits and
pieces of dirt stuck in there.
As Needed:
• Uninstall programs that you don't use anymore to
free up space.
• Practice safe browsing by not downloading files
from or spending time on sites you aren't familiar
with or may be untrustworthy since this is how
people generally get malware.
• Change passwords frequently as a general
preventative measure against hackers.
Maintenance Procedures:
In preparing maintenance procedure, you
also have to consider designing a systematic
plan for both for hardware and software. This
saves time, money and frustration and ensures
safe conditions to prevent injury to people and
damage to computer equipment.
Systematic maintenance plan for
hardware:
• Design a monitoring, evaluating and updating
plan. • Place your computer in a well-ventilated
area.
• Schedule use of computer for its longer life.
• Move the computer only when it is turned off and
unplugged.
• Treat your computer properly
• Maintain your hard disk
Systematic maintenance plan for your
software:

• Backup your files

• Install or secure passwords
• Delete temporary files
• Update anti-virus and spy ware
Prepare maintenance
and/ or diagnosis of
faults in line with job
requirements
 Before you proceed in this module it is
important to know that the network you
designed should be properly working and
managing a computer network takes a lot of
uneasy circumstances. There are two procedures
that you may frequently doing in maintaining
your network or system unit.
1. Troubleshooting. a process of trial and error, in
some cases, you may need to use several different
approaches before you can find a solution; other
problems may be easy to fix. This may takes a lot of
steps or a single step to fix the problem.
2. Diagnosing. computer problems can be hardware
of software-related. Through a well-executed
diagnostic procedure, you will be able to pinpoint the
exact problem that is impairing your computer’s
functionality. After you’ve plainly defined the
problem, you can them work your way to finding the
perfect remedy. This will ensure the proper and direct
action to resolve the problem.
 RECAP:
System maintenance is an umbrella term that
encompasses various forms of computer maintenance
needed to keep a system running. The two main
components of system maintenance are preventive
and corrective maintenance. Preventive maintenance
involves taking measures to help keep the system
functioning, whereas corrective maintenance involves
the replacement or repair of a system or its
components after they have already failed.
Always remember it is better to have prevention
than to repair and replace part or revised
configuration. There are five things to remember in
planning a monitoring guide for your network. These
are early detection of issues, prevention against
viruses and malware, speed up your computer,
maximize your Software efficiency, and prevent data
loss.
LESSON: Identify and diagnose
computer network faults
1. Identify the symptoms and potential causes.
In this first step you define and determine the
nature of the problem. Is it the user or computer that is
problematic? Are all websites unreachable, or just one or
a few? Is the computer consistently online or is the
connection flapping? Are websites reachable by IP
address but not by name? Are there any error messages
indicating what type of error was encountered? Based on
your answers to these questions you can begin to make
educated guesses as to the cause. Gather detailed
information.
2. Identify the affected area.
This step is similar to the first step, but here you
determine the extent of the problem. Is it affecting
one computer or user, or multiple computers or
users? Are all computers in the subnet (or all users
in the domain) affected? Is the whole network down?
If you are providing support to another user, can you
reproduce the error yourself? Gather detailed
information.
3. Establish what has changed.
This is where you try to put the connectivity
problem in some kind of time frame. Find out if the
user was ever able to successfully do what he now
cannot do. When did the error first appear? Before the
appearance of the error were there any programs or
operating system updates installed? How about new
drivers or browser plugins? Were any new nodes
(clients, servers, networking devices, printers, etc)
added to the network? Any new users, user groups, or
Active Directory objects such as domains, OUs, or
4. Establish the most probable cause.
Use your technical expertise to isolate and
explain the cause of the problem. Some indepth
investigation and diagnostic tools will probably
be required. This step is described in more
detail below.
5. Determine if escalation is necessary.
If you believe that the connectivity error is
outside your scope of administration, you will need to
transfer responsibility for its resolution to another
entity. For example, if you cannot connect to the
Internet and you strongly believe that the problem is
not your computer, router, or other equipment, you
will need to contact your Internet service provider
(ISP) and ask them to investigate...perhaps one of
their lines or routers is down.
6. Implement an action plan and solution
including potential effects.
Whether the responsibility to fix the error falls on
you or if you need to transfer it to another party, you
must devise a resolution and start checking off action
items.

7.Test the result.

When you believe the steps of the action plan
have been fulfilled, try to re-create the error. Observe
the results of the implementation. Is the problem
gone? If not, repeat steps 4, 5, and 6.
8. Identify the results and effects of the
solution.
Once a solution has been found, ensure that
normal network operation has been restored and that
no new problems have been introduced.

9. Document the solution and process.

Describe the error conditions and the steps
taken for a solution. This will aid you in troubleshooting
the same or similar problems in the future. Make sure
you include a sufficient amount of detail, including
operating system versions, application versions, driver
 Whether you are fixing a UTP cable, an IPV4
configuration or folder sharing in a network always
follow the nine basic process in diagnosing fault in
your network. An example below will be useful for
your next exercise.
Obtain tools,
equipment, and
testing devices
needed for correct
operation and safety
RECAP:

Computer diagnostic tools are meant to output a

message that indicates a buy or any error with the
system, program or device. It is interesting to know
that error reporting in Windows is an in-built PC
diagnostic tool and runs on its own anytime there
occurs any problem with an application. Computer
diagnostic tools benefit computer users because it
helps to pinpoint problems with your computer.
 Diagnostic software does its work by scanning
the registry of the system in order to find the
inactive, incorrect and incomplete registry entries.
There are special software that even fix or
eliminate the complicated registry entries. As a
result, speed of the system boosts and issues are
handled flawlessly.
 Hardware is also a very important element of
every computer and undergoing faults is obvious for
it. Thankfully, such problems are also resolved with
the top-notch software. Here, you must know that
while some software are geared towards identifying
hardware issues, others simply concentrate on
application issues and internal system.
LESSON
: For every job there should be the right tool. Make
sure that you are familiar with the correct use of each
tool and that the correct tool is used for the current
task. Skilled use of tools and software makes the job
less difficult and ensures that tasks are performed
properly and safely.
A toolkit should contain all the tools necessary to
complete hardware repairs. As you gain experience, you
learn which tools to have available for different types of
jobs. Hardware tools are grouped into four categories:
1. ESD tools
Are tools that helps prevent electrostatic
damage to a computer or any other electrostatic
sensitive device.

2. Hand tools Most tools

Used in the computer assembly process are
small hand tools. They are available individually or as
part of a computer repair toolkit. Toolkits range
widely in size, quality,
3. Cleaning tools
Having the appropriate cleaning tools is
essential when maintaining and repairing computers.
Using the appropriate cleaning tools helps ensure
that computer components are not damaged during
cleaning.

4. Diagnostic tools Diagnostic tools

Are used to test and diagnose equipment.
Diagnostic tools can be use on hardware or software
diagnosing tools.
ESD (electrostatic discharge) tools:

Antistatic mat.
Alternatively referred to as a grounding mat, an
antistatic mat is a floor or table mat that reduces the
risk of electrostatic discharge while working with
electrostatic sensitive equipment.
Wrist strap.
Also called an antistatic strap or antistatic
wrist strap, a wrist strap wraps around your wrist
like a bracelet, with a conductive cord that
attaches to the computer. The wrist strap keeps
the user grounded, which helps prevent
electrostatic damage to a computer or any other
electrostatic sensitive device.
Hand tools

Flat-head screwdriver:
Used to tighten or loosen slotted screws.

Phillips-head screwdriver:
Used to tighten or loosen cross-headed screws.

Torx screwdriver:
Used to tighten or loosen screws that have a star-like
depression on the top, a feature that is mainly found
on laptops.

Hex driver: Used to tighten or loosen nuts in the same way

that a screwdriver tightens or loosens screws (sometimes
Needle-nose pliers: Used to hold small parts.

Wire cutters: Used to strip and cut wires.

Tweezers: Used to manipulate small parts.

Part retriever: Used to retrieve parts from locations that

are too small for your hand to fit

Flashlight: Used to light up areas that you cannot see well.

Wire stripper: A wire stripper is used to remove the
insulation from wire so that it can be twisted to other
wires or crimped to connectors to make a cable.
Crimper: Used to attach connectors to wires.

Punch-down tool: Used to terminate wire into

termination blocks. Some cable connectors must be
connected to cables using a punch down tool. Cleaning
tools Soft cloth: Used to clean different computer
components without scratching or leaving debris
Compressed air: Used to blow away dust and debris
from different computer parts without touching the
components Cable ties: Used to bundle cables neatly
inside and outside of a computer Parts organizer: Used
to hold screws,
P jumpers, fasteners, and other small
parts and prevents them from getting mixed together
Cable ties: Used to bundle cables neatly inside
and outside of a computer

Parts organizer: Used to hold screws, jumpers,

fasteners, and other small parts and prevents
them from getting mixed together
Diagnostic
tools:
Digital multimeter, as shown in figure below is a
device that can take many types of measurements. It
tests the integrity of circuits and the quality of
electricity in computer components. A digital
multimeter displays the information on an LCD or
LED.

LAN Tester LAN Tester used in the workplace and are ideal
for technical service professionals and network
administrators.e IP addresses, identify polarity, connected
port and link connectivity.
 POST TEST
Direction: Encircle the letter of the correct answer.
1. A type of tester used in the workplace and are ideal
for technical service professionals and network
administrator, IP addresses, identify polarity,
connected port and link connectivity.
A. Multi tester B. LAN tester C. Cable tester
2. Used to bundle cables neatly inside and outside of a
computer
A. Twisted wire B. Cable ties C. Utility ties
3. Used to blow away dust and debris from different
computer parts without touching the components
A. Compressed air B. Air blower C. Compressor

4 Also called an antistatic strap or antistatic wrist strap

A . Wrist strap B. Loop back tool C. ESD tool

5. Used to tighten or loosen nuts in the same way that

a screwdriver tightens or loosens screws (sometimes
called a nut driver.
6. Used to hold screws, jumpers, fasteners, and
other small parts and prevents them from getting
mixed together
A. Tool cabinet B. Tool box C. Parts organizer

7. A device that can take many types of

measurements. It tests the integrity of circuits and
the quality of electricity in computer components.
A. Voltohmeter B. Multi Tester C. Digital multimeter
8. Used to terminate wire into termination blocks.
Some cable connectors must be connected to cables
using a punch down tool.
A. Punch-down tool B. Wire stripper
C. Crimping tool

9. To have a straight through and crossover cable

you will be needing this tool A Crimping tool B LAN
tester C Wire stripper

10. Are tools that helps prevent electrostatic damage

to a computer or any other electrostatic sensitive
device.
Obtain System Tools,
needed for correct
operation and safety
PRE–TEST

Direction: Identify what type of SYSTEM TOOL you are going to

use in performing a maintenance task. Write the letter that correspond
to type of system tool after the phrase.

A. Event Viewer B. Server Manager C. Device Manager

Performance Monitor

_____1.Log Summary
_____2. Events from remote computers
_____3. The status of all the logs
_____4. New Data Collector Sets
_____5. Performance counters
_____6. Registry key values
_____7. Scan for new hardware
_____8. Scan for new hardware
RECAP

Maintenance tool is essential in computer network. To execute a task

for hardware maintenance there are four basic tool types that
computer technician should have these are: ESD tools , Hand tools,
Cleaning tools and Diagnostic tools. Each tools have vital functions
and purposes always take care of these tools kits because it is part
of your job to perform a task. You are responsible to keep this tool
functioning and ready to use. As a technician it is part of your job.

In this module, you are going to learn for the other important tools
as network technician and these are software tools that will help
you to diagnose, maintain and anticipate future network problems.
LESSON
Windows Server 2008 R2 is a server operating system developed by
Microsoft, which builds on the enhancements built into Windows
Server 2008. The operating system (OS), which is highly integrated
with the client edition of Windows 7, offers improvements in
scalability and availability, as well as power consumption.

The key enhancement in the server OS is hypervisor technology in

the form of HyperV. It affords the ability to deliver virtualized apps
and operating systems. Hyper-V can also be used to build out
Virtual Desktop Infrastructure (VDI).
Windows Server 2008 R2 also has enhanced Remote Desktop
Services, which allows corporate management of desktops using
virtualization and VDI.
The Diagnostics page in Server Manager
consolidates three different consoles into
a convenient location. The three consoles
are as follows:
1.Event Viewer
2 .Server Manager Performance Monitor
3. Device Manager
1. Event Viewer
The Windows Server 2008 R2 Event Viewer functionality
has been improved over the Windows Server 2003
version. The version in Windows Server 2008 R2 is the
version that released in Windows Vista. The event logs
can contain an overwhelming volume of information,
which the new Event Viewer summarizes and drills into
very effectively.
Selecting the Event Viewer folder under Diagnostics
shows the Overview and Summary page. The Summary of
Administrative Events section on this page shows a high-
level summary of the administrative events, organized by
level:
 Critical
 Error
 Warning
 Information
 Audit Success
 Audit Failure
The view shows the total number of events in the last
hour, 24 hours, 7 days, and the total. Each of these nodes
can be expanded to show the counts of particular event
IDs within each level. Double-clicking on the event ID
count shows a detailed list of the events with the
matching event ID. This is very useful for drilling on the
specific events to see when they are occurring.
The Overview and Summary page also has a Log Summary
section, which shows a list of all the various logs on the
server. This is important, as there are now over 100 different
logs in Windows Server 2008 R2. In addition to the standard
system, security, and application logs, there is a setup log and
a forwarded events log. Then there are the numerous
application and services logs, which include logs for each
application, service, and a huge number of diagnostic and
debugging logs. For each of the logs, the Log Summary
section shows the log name, current size, maximum size, last
modification, if it is enabled, and what the retention policy for
the log is. This allows the administrator to quickly see the
status of all the logs, which would be a daunting task
2. Server Manager Performance Monitor
The Performance monitor is incorporated into Server Manager as
well. This diagnostic tool enables the administrator to monitor the
performance of the server in real time, generate reports, and also
save the performance data to logs for analysis.

The top-level folder of the Performance Monitor displays the System

Summary. This gives a comprehensive overview of the memory,
network interface, physical disk, and processor utilization during the
past 60 seconds. The System Summary is organized in a matrix, with
a column for each instance of the network interface, disk, and
processor. The information is updated every second. Unfortunately,
the pane is a fixed height, so it is hard to see all the information at
once, and excessive scrolling is needed.
The Monitoring Tools contains the Performance Monitor tool. This
tool allows you to monitor the performance of the server in more
detail. The Performance Monitor has not really changed from
previous versions of Windows. It allows you to select performance
counters and add them to a graph view for real-time monitoring.
The graph can be configured to be a line graph, a bar graph, or
even a simple text report of the counters being monitored. The
monitor shows the last, average, minimum, maximum, and duration
of the windows (1 minute 40 seconds by default).
For longer-term tracking, the Data Collector Sets can
be used. Data Collector Sets can log data from the
following data sources:
 Performance counters
 Event traces
 Registry key values
This data can be logged over an extended period of time and then
reviewed. The data collected will also be analyzed and presented in
reports that are very useful. There are two reports defined by default,
the System Diagnostics and System Performance. When roles are
added, such as the Active Directory Domain Services role, there might
be additional Data Collector Sets defined. These data sets gather data
that is presented in reports, which is new to Windows Server 2008 R2.
There is a new reports folder in the Performance Monitor where the
reports are saved.
To generate data for a Performance Monitor report, execute the
following steps:
1.Launch Server Manager.

2.Expand the Diagnostics node.

3.Expand the Performance node.

4.Expand the Data Collector Sets node.

5.Expand the System node and select the System Performance Data Collector Set. Note that the Da
Collector Set includes an NT Kernel trace and performance counters.

6.Right-click on the NT Kernel trace object and select Properties. Note the events that will be collected
Click Cancel to exit without saving.

7.Right-click on the Performance Counter object and select Properties. Note the performance counters
that will be collected. Click Cancel to exit without saving

8.Right-click on the System Performance Data Collector Set and select Start. The Data Collector Set wi
start collecting data.
9.Right-click on the System Performance Data Collector Set and select Latest
Report.

10.Select the Open properties for this Data Collector Set and click Finish.

11.Click on the Stop Condition tab.

12.Change the Overall Duration setting to 1 hour. 13.Click OK to save.

3.Device Manager
The Device Manager node shows the hardware that is installed on the
server. It shows the hardware grouped by type of device, such as Disk
Drives, Display Adapters, and Network Adapters. Each instance of the
device type is listed in a node underneath the device type.
The Device Manager can be used to update the
device drivers of the hardware, to change settings,
and to troubleshoot issues with the hardware.
Specifically, you can perform the following tasks:

 Scan for new hardware

 Identify hardware problems
 Adjust configurations
 View device driver versions
 Update the device drivers
 Roll back device driver upgrades
 Enable or disable hardware
For example, sometimes older video drivers or network card
drivers will cause problems with the system. It is easy to check the
Microsoft online driver repository using Device Manager. To check
for an update to the device driver for the network adapter, follow
these steps:

1.Expand the Network Adapters node in Device Manager.

2.Select the network adapter to check.
3.Select Action, Update Driver Software from the menu.
4.Click on Search Automatically for Updated Driver
Software.
5.Click on Yes, Always Search Online (Recommended).
6.Install the update if found.
7.Click Close to exit the wizard.
 Testing/Diagnostic
tools
used in Computer system
Servicing
PRE–TEST
Direction: LAN connection and Power supply disruptions are common in
troubleshooting in network maintenance. Identify the phrases given regarding these
two common maintenance problem. Write A power failure and B for LAN problem.

A. Power Failure B. LAN connection disruption

1. Lack of cable raceway that cause 5. fan failure.

crisscrossing of UTP cable
2. Running UTP cable in parallel with 6. Improper tagging of UTP cable
electrical cables affected by magnetic
field
3. Slight static discharges disrupt system 7. spontaneous rebooting or intermittent
operation. lockups during normal operation.

4.Hard disk and fan simultaneously failing 8. Network discovery to allow the computer
to spin to find other network computers
 LESSON
Before we begin, lets us have a quick look on basic electricity. Electricity,
simply put, is the flow of electric current along a conductor. This electric
current takes the form of free electrons that transfer from one atom to the
next. Thus, the more free electrons a material has, the better it conducts.
There are three primary electrical parameters: the volt, the ampere and
the ohm.

1. The Volt- The pressure that is put on free electrons that causes
them to flow is known as electromotive force (EMF). The volt is the
unit of pressure, i.e., the volt is the amount of electromotive force
required to push a current of one ampere through a conductor with a
resistance of one ohm.
2. The Ampere - The ampere defines the flow rate of electric current.
For instance, when one coulomb (or 6 x 1018 electrons) flows past a
given point on a conductor in one second, it is defined as a current of
one ampere.

3. The Ohm -The ohm is the unit of resistance in a conductor. Three

things determine the amount of resistance in a conductor: its size, its
material, e.g., copper or aluminum, and its temperature. A conductor’s
resistance increases as its length increases or diameter decreases.
The more conductive the materials used, the lower the conductor
resistance becomes. Conversely, a rise in temperature will generally
increase resistance in a conductor.
Ohm’s Law

Ohm’s Law defines the correlation between electric current (I),

voltage (V), and resistance (R) in a conductor.

Ohm’s Law can be expressed as: V = I × R

Where: V = volts, I = amps, R = ohms

A MULTI TESTER – Use to measure AC and DC

current
The most basic things we measure are voltage and current. A
multimeter is also great for some basic sanity checks and
troubleshooting. Is your circuit not working? Does the switch work? Put
a meter on it! The multimeter is your first defense when troubleshooting
a system. In this tutorial we will cover measuring voltage, current,
resistance and continuity.
Recommended Equipment
 A digital multimeter
 The multimeter manual
 A battery to test
 A power supply tester
 A manual for the tester
 A power supply

Note: The multimeter is a sensitive piece of electronic test

equipment. Do not drop it or handle it carelessly. Be careful
not to accidentally nick or cut the red or black wires or leads,
called probes. Because it is possible to check high voltages,
take extra care to avoid electrical shock.
Set up the multimeter.
1. Insert the red and black leads into the jacks on the meter. The
black probe should go in the COM jack and the red probe should
go in the + (plus) jack.
2.Turn on the multimeter (consult the manual if there is no ON/OFF
switch).
Explore the different multimeter
measurements.
1. Switch or turn to different measurements. For example, the
multimeter can be adjusted to measure Ohms.
2. Switch or turn the multimeter to the DC voltage
measurement.
Power Supply Tester
1.Complete only the steps for the connectors supported by the
power supply tester that you are using.
A. Check the testing ports for the power
supply tester.
Many power supply testers have connector ports to test
the following power supply connectors:
 20-pin/24-pin motherboard connector
 4-pin Molex connector
 6-pin PCI-E connector
 P4 +12V connector
 P8 +12V EPS connector
 4-pin Berg connector
 15-pin SATA connector
 B. Test the power supply motherboard
connector.

Complete the following steps for the connectors supported by the power
supply tester that you are using.

 Set the power supply switch (if available) to the OFF (or 0) position.
 Plug the 20-pin or 24-pin motherboard connector into the tester.
 Plug the power supply into an AC outlet.
 Set the power supply switch (if available) to the ON (or 1) position.
If the power supply is working, LEDs will illuminate and you might hear a
beep. If the LED lights do not illuminate, it is possible the power supply
could be damaged or the motherboard connector has failed. In this
instance, you must check all connections, ensure the power supply
switch (if available) is set to ON (or 1) and try again. If the LEDs still do
not illuminate, consult your Answer. Possible LED lights include +5 V, -5
V, +12 V, +5 VSB, PG, -12 V, and +3.3 V

C. Test the power supply Molex connector.

Plug the 4-pin Molex connector into the tester. The LED illuminates on
+12 V and +5 V. (If the power output fails, the LEDs will not illuminate).

D. Test the 6-pin PCI-E connector.

D. Test the 6-pin PCI-E connector.

Plug the 6-pin PCI-E connector into the tester. The LED will illuminate on
+12 V. (If the power output fails, the LED will not illuminate.)

E. Test the 4-pin Berg connector.

Plug the 4-pin Berg connector into the tester. The LED
will illuminate on +12 V and +5 V. (If the power output
fails, the LEDs will not illuminate.)
F. Test the P4/P8 connectors.
Plug the P4 +12 V connector into the tester. The LED will illuminate
on +12 V. (If the power output fails, the LEDs will not illuminate.)
Plug the P8 +12 V connector into the tester. The LED will illuminate on
+12 V. (If the power output fails, the LEDs will not illuminate.)

Installation of the power supply was easy, and there aren't usually
many issues when doing so, but power supplies don't last forever.
Moreover, many issues that occur with power supplies are intermittent
making the troubleshooting process a little tougher. Your best friends
when troubleshooting power supplies are going to be a multimeter,
power supply tester, and your eyes and ears. Of course, always make
sure that the power supply connects to the AC outlet properly before
troubleshooting further. Here are a couple of the issues you may
encounter with power supplies:
• Fan failure
• Fuse failure
• Quick death
• Slow death

LAN Tester
LAN testers cover the fields of installation and network control. These
LAN tester can be used in the workplace and are ideal for technical
service professionals and network administrators. These LAN testers can
determine LAN Tester used in the workplace and are ideal for technical
service professionals and network administrators. IP addresses, identify
polarity, connected port and link connectivity. Furthermore, they can
test fiber optic cables. It can also show cable break points, incorrect
connections in fiber optic lines. All this in a large pen design. With these
LAN testers you can test the state of LAN network connections to Hubs
and Switches and can analyze the traffic of a network and which IP it
generates.
LAN Tester Light Indicator as per type on Cabling
Straight-through is normally used for connecting different
network devices such as:
 Router to hub and vice-versa
 Hub to computer
 Computer to switch
On the other hand Crossover cable is used to connect similar devices, the
likes of:
 Router to router
 Hub to hub
 Switch to switch
 Computer to Computer
 Router to computer (Router to computer uses crossover cable
because they both have an IP address.
Loopback cable

A loopback cable is also known as loopback plug or loopback

adapter, which is a plug used to test physical ports to identify
network issue. It provides system test engineers a simple but
effective way of testing the transmission capability and receiver
sensitivity of network equipment. In a word, it is a connection device
that is plugged into a port to perform a loopback test. There are
loopback plugs for many different ports, including serial ports,
Ethernet ports, and WAN connections.
Testing UTP Cables Using a Loopback Plug
and a Cable Meter
Recommended Equipment
 A LAN hub or switch
 Loopback plug and coupler
 A known good Ethernet cable
 A Fluke series 620 LAN CableMeter
 A manual for the cable meter
 Good Category 5 straight-through cables of different colors
 Good Category 5 crossover cables (T568A on one end and T568B on
the other end)
 Category 5 straight-through cables of different colors and different
lengths with open connections in the middle, or one or more conductors
shorted at one end
 Category 5 straight-through cable with a split pair or a mis-wire
Wire maps can be very helpful in
troubleshooting cabling problems with UTP
cable. A wire map shows which wire pairs
connect to what pin on the plug or socket.
A. Test an Ethernet cable using a loopback plug

a. Plug the loopback plug into one end of the coupler.

b. Plug one end of the Ethernet cable into the other end of the
coupler.
c. Power on the hub or switch.
d. Plug the other end of the Ethernet cable into a port on the hub or
switch.
After plugging the cable into the port, does a link light
appear on the port?
If a link light does not appear, the problem is with the hub or switch. If the
port displays a link light, then the cable has passed the continuity test.

Testing UTP Cables

Set up the cable meter

 On the cable meter, select the WIRE MAP function.

 Ensure that the following settings (if available) are set properly.
 Tester Option Desired Setting - UTP Tester Option Desired Setting - UTP

CABLE: UTP CABLE: UTP

WIRING: 10BASE-T OR EIA/TIA 4PR WIRING: 10BASE-T OR EIA/TIA 4PR
CATEGORY: CATEGORY 5 CATEGORY: CATEGORY 5 /6
WIRE SIZE: AWG 24 WIRE SIZE: AWG 24
CALIBRATE TO CABLE? NO CALIBRATE TO CABLE? NO
BEEPING: ON or OFF BEEPING: ON or OFF

Test Cabling Procedure

When testing with a Fluke LAN Cable Meter use the following procedure.
a. Place one end of the cable into the RJ-45
jack labeled UTP/FTP on the tester.

b. Place the other end of the cable into the

RJ-45 female coupler (labeled LAN Use).

c. Insert the cable identifier (labeled Net

Tool) into the other side of the coupler.
The coupler and the cable identifier are
accessories that come with many cable
meters.
ACTIVITIES

Direction: From the discussion about the

use Multi-meter , enumerate procedure on
how to test the power supply of a
motherboard.
1
.
2
.
3
.
4
.
Direction: Enumerate the procedure in testing an Ethernet cable
using a loopback plug

1.
2.
3.
4.

Direction: Enumerate four major cause of system unit power failure.

1
.
2
.
3
.
4