The Policy File

17 June 2014
 Lesson objectives
• By the end of this lesson, you should be able to:
- Define the primary entities of the PolicyCenter data model
- Search for policies
- View the primary entities of the policy file

This lesson uses the notes section for additional explanation and information.
To view the notes in PowerPoint, choose ViewNormal or ViewNotes Page.
If you choose to print the notes for the lesson, be sure to select “Print hidden slides.”
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
2
 Lesson outline
• PolicyCenter data model

• Searching for policies

• Policy contract data

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
3
 PolicyCenter data model

• An entity is a type of object which PolicyCenter needs to

create, modify, or otherwise manage
- Examples: policy, coverage, user

• Base application data model has over 500 entities

- Only a small number are central to overall process

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
4
 Policies and coverages
• A policy is a contract
policy between the carrier and the
insured in which the carrier
promises to cover the
insured for specific types of
losses
• A coverage is protection
coverage
from a specific risk and is
always attached to a
coverable such as vehicle or
a building

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
5
 Accounts
• An account is a single person
or organization which has or
account
may have one or more policies
- Account could have many, one,
or zero policies
policy

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
6
 Contacts and locations
• A contact is a person
account or organization which
includes but is not
limited to the Named
policy Insured(s)
• A location is a physical
location which may be
contact location referenced on a policy
• Contacts and locations
can be:
- Created on account
and reused on policy
- Created on policy

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
7
 Coverables
account • A coverable is an
exposure to risk that
can be protected by the
policy
policy, such as:
- Tangible property item
such as a building
- Vehicle
contact location coverable
- Jurisdiction
- The policy itself

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
8
 Coverages
account • Coverages can
coverage
be at policy level
or for specific
policy
coverable
• Two basic types:
- Property
contact location coverable - Liability

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
9
 Coverage terminology
• Property coverages
cover tangible
assets belonging to
property coverages the insured, such
as a vehicle, home,
collision
or the body of the
comprehensive insured
insured med. pay

 Liability
coverages cover liability coverages
the liability of the liability - vehicle third
insured when party
damage is done liability - injury
to a third party
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
10
 Coverage terms
• A coverage
account
term is a value
that further coverage

limits or defines
policy coverage term
the coverage

contact location coverable

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
12
 Forms
• A form is a physical
account
document detailing
some aspect of coverage

policy
policy coverage term

contact location form coverable

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
13
 Premium
• The premium
account
is the money
the account coverage

pays for the

policy coverage term
policy

contact location form coverable premium

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
14
 Policy “tools”
• Policy tools
account
are used to
complete the coverage

work of policy
policy coverage term
management

contact location form coverable premium “tools”

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
15
 Policy “tools”

policy

Billing Contact Policy Transaction

Note Document Risk Analysis Reinsurance

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
16
 Groups and users

account

group & coverage

user
policy coverage term

contact location form coverable premium “tools”

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
17
 Lesson outline
• PolicyCenter data model

• Searching for policies

• Policy contract data

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
18
 Searching for policies
Search tab
Policy search widget in
Policy menu on tab bar

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
19
 Policy file

• Policy Contract
- Information which is part of legally
binding policy contract

• Policy Tools
- Information about policy processing
and history

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
20
 Policy file side bars

varies
by type
of
product

identical
for all
types of
product

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
21
 Lesson outline
• PolicyCenter data model

• Searching for policies

• Policy contract data

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
22
 Policy Info
Policy information

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
23
 Locations and contract-level contacts

Contract-level contacts are not

common to all lines of business

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
24
 Coverables

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
25
 Line-level coverages

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
26
 Coverable-level coverages

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
27
 Coverage terms

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
28
 Forms

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
29
 Premium

Policy Premium
tab displays all the
costs on the
premium

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
30
 Groups and users

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
31
 Lesson objectives review
You should now be able to:
- Define the primary entities of the PolicyCenter data model
- Search for policies
- View the primary entities of the policy file

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
32
 Review questions
1. Of the primary entities discussed in this lesson (other than
policy), which entity:
a) Is the money the account pays for the policy?
b) Is an exposure to risk that can be protected by the policy?
c) Is a physical document detailing some aspect of policy?
d) Can either be created on the policy or created on the
account and reused on the policy? (Two possible answers)
e) Is a value that further limits or defines the coverage?
2. What is the difference between policy contract data and
policy tool data?
3. While a policy is in force, is there only one PolicyCenter
user associated to the policy?

© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
33
Notices

Copyright © 2001-2014 Guidewire Software, Inc. All rights reserved.

Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire
BillingCenter, Guidewire Reinsurance Management, Guidewire ContactManager, Guidewire
Vendor Data Management, Guidewire Client Data Management, Guidewire Rating
Management, Guidewire InsuranceSuite, Guidewire ContactCenter, Guidewire Studio,
Guidewire Product Designer, Guidewire Live, Guidewire DataHub, Guidewire InfoCenter,
Guidewire Standard Reporting, Guidewire ExampleCenter, Guidewire Account Manager
Portal, Guidewire Claim Portal, Guidewire Policyholder Portal, ClaimCenter, BillingCenter,
PolicyCenter, InsuranceSuite, Gosu, Deliver Insurance Your Way, and the Guidewire logo
are trademarks, service marks, or registered trademarks of Guidewire Software, Inc. in the
United States and/or other countries.
All other trademarks are the property of their respective owners.
This material is confidential and proprietary to Guidewire and subject to the
confidentiality terms in the applicable license agreement and/or separate
nondisclosure agreement.
This file and the contents herein are the property of Guidewire Software, Inc. Use of this
course material is restricted to students officially registered in this specific Guidewire-
instructed course, or for other use expressly authorized by Guidewire. Replication or
distribution of this course material in electronic, paper, or other format is prohibited without
express permission from Guidewire.
Guidewire products are protected by one or more
34 United States patents.
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.