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Lesson 13

Cultural competence is the ability to understand, appreciate, and interact with individuals from diverse cultures, essential for effective healthcare delivery. It involves awareness, attitude, knowledge, and skills to respect and respond to the unique needs of patients, ultimately aiming to reduce health disparities. Strategies for improving cultural competence include ongoing training, data collection on patient demographics, and embracing cultural humility.

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24 views21 pages

Lesson 13

Cultural competence is the ability to understand, appreciate, and interact with individuals from diverse cultures, essential for effective healthcare delivery. It involves awareness, attitude, knowledge, and skills to respect and respond to the unique needs of patients, ultimately aiming to reduce health disparities. Strategies for improving cultural competence include ongoing training, data collection on patient demographics, and embracing cultural humility.

Uploaded by

g.mulubwa
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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LESSON 13

CULTURAL COMPETENCE
LESSON 13

CULTURAL COMPETENCY
 The objectives:
 Definition of culture.
 Cultural competence.
 Culture is often described as the combination of a body of:
 knowledge,
 belief and
 behaviour.
 Culture is a framework through which a person views the world.
 It involves a number of elements such as:
 personal identification,
 language,
 religion,
 social groups.
CULTURAL COMPETENCE

 Defined as ability to understand, appreciate and interact with people


frome cultures or belief systems different from one’s own.

 E.g as a public health work it is demanded of you to have an


understanding of and honour, the histories, cultures,
languages ,traditions child rearing practices
 Value children’s different capacities and abilities

 Respect differences in familiies’home lives


FOUR FEATURES OF CULTURAL
COMPETENCE
 Awareness ( avoid unconscious bias or blind spots,stereotyping &
prejudice which can create barriers

 Attitude ( our values & beliefs can help us open to different views and
opinions, varying degree of exposure to oppression & discrimination
may make one to be indifferent to diversity

 Knowledge ( the more informed we are about different culture the


more considerate we become

 Skills(practice skills in cultural competence and avoid cross-cultural


discrimination
Importance of cultural competence

 Connections as you understand their unique backgrounds and


understand your own culture and ethnicity

 Willingness to learn about cultural practices and worldview of others


leads to deeper relationships whether at work or community level

 Willingness to accept and respect these differences


 These elements influence the health of the people and the delivery of
health services.
 The increasing diversity of the nation brings opportunities and
challenges for health care providers
 Understanding patients' diverse cultures is important for the following
reasons:
 eliminating health care disparities and
 providing high-quality patient care.
 Cultural competency is critical in the following ways:
 Reducing health disparities
 Improving access to high-quality health care,
 In providing health care that is respectful and responsive to the needs of
diverse patients.
 Cultural competence enables health care systems and professionals
to function effectively to understand the needs of people.
 Cultural competence is a set of behaviours and policies that enable a
health care system to function effectively in transcultural
interactions.
 In practice, cultural competence acknowledges and incorporates:
 the importance of culture,
 the assessment of cross-cultural relations,
 the expansion of cultural knowledge, and
 the adaptation of services to meet culturally unique needs.
 Cultural competence is essential in the following areas:
 Examination,
 Evaluation,
 Diagnosis, and
 Intervention.
 Cultural competence is important in the:
 development of rapport,
 collecting and synthesizing patient data
 developing the plan of care for the patient.
 Cultural competence is the ability to recognize and acknowledges
that cultures are neither inferior nor superior.
 A healthy mentor/mentee relationship includes:
 Respect,
 Empathy,
 Genuineness, and
 Warmth.
 The goal of culturally competent health care services is to provide the
highest quality of care to every patient regardless of one’s cultural
background
 Some common strategies for improving the patient-provider
interaction in the health care system include:
 Making cultural competency a core institutional value.
 Incorporation of cultural knowledge into policy making,
 Providing ongoing training and evaluation on cultural competency issues
 Collecting data on patients' race and ethnicity.
 Collecting data on patients' primary language.
 Ensuring the provision of professional translation services.
 Involving consumers and community leaders in the designing of health
programs.
 Collaborating with institutions in the provision of the healthcare services.
 Helping patients locate providers who speak their language.
 Increasing staff diversity.

 Embrace cultural humility ( accept you are not an expert and be willing to ask
question where you do not understand culture but you are willing to learn
and embrace opportunities to learn.

 Self-aware –is about self- assessment and self-critique, its recognizing


opportunities that we can remain open-minded with diverse groups.
 Remember that we looking through the lenses of our gender,race,economic
background,religion,sexual orientation
 All these colour our perception and appreciating this help us to be
EMPATHETIC as we interact with other cultural groups.

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