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LS 6 Lesson 2 - Troubleshooting Basic Computer Hardware Problems

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Samuel Letana
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12 views

LS 6 Lesson 2 - Troubleshooting Basic Computer Hardware Problems

Uploaded by

Samuel Letana
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 18

Lesson 2:

Troubleshooting Basic
Computer Hardware
Problems
Most Common
Hardware
Problems
1. MOUSE AND KEYBOARD
HAVE STOPPED WORKING.
Solution 1. If you are using a wired
mouse or keyboard, make sure it is
correctly plugged into the desktop
computer and it is not broken. You
may also remove the plug and
reconnect. Sometimes cables are
just loose.
1. MOUSE AND KEYBOARD
HAVE STOPPED WORKING.
Solution 2. If you are using a
wireless mouse or keyboard, check if
the wireless USB is plugged into the
desktop computer properly. See if
the batteries for the wireless mouse
and keyboard have enough charge.
2. SOUND IS NOT WORKING.
Solution 1. Check the volume
level. Look for the audio button
in your computer to make sure
the sound is turned on and the
volume is up. The audio button is
usually located at the bottom-
right corner of the screen.
2. SOUND IS NOT WORKING.
Solution 2. Check the cables. Make
sure external speakers or
headphones are plugged in, turned
on, and connected to the correct
audio port or a Universal Serial Bus
(USB) port. If your computer has
color-coded ports, the audio output
port will usually be green.
2. SOUND IS NOT WORKING.

Solution 3. Check if the driver


for the sound card is installed or
needs an update.
3. SCREEN IS BLANK.
Solution 1. The computer may
be in sleep mode. Click the
mouse or press any key on the
keyboard to wake it.
Solution 2. Make sure the
monitor is plugged in and
turned on.
4. DESKTOP COMPUTER WILL
NOT TURN ON.
Solution 1. Make sure that the outlet
or extension cord is working before
you plug the power cable.
Solution 2. Replace the power cable if
you have one.
Solution 3. Check the power button if
it’s not stuck.
5. THERE IS NOISE COMING
FROM THE CPU.
Solution. If you hear clicking or
grinding sounds from the hard
drive, then it might be time to get a
new one. Hard drives have a
limited life span, and loud sounds
are the main sign of a hard drive
failure.
6. PRINTER WILL NOT PRINT.
Solution 1. Try turning the printer
on and then off. Unplug the printer
and plug it back in. Check the print
queue by looking for the printer
icon in the system tray and double-
clicking it. The print queue shows
you the status of each job and the
general status of your printer.
6. PRINTER WILL NOT
PRINT.
Solution 2. Check if the
printer’s drivers are up-to-date.
It should also have enough
paper and ink or toner to print.
7. THE INTERNET IS SLOW, OR
YOU CANNOT CONNECT TO
THE INTERNET.
Solution 1. If you experience a
slow or interrupted internet
connection, restart the modem.
Switch it off, wait for few a
seconds, and turn it back on.
7. THE INTERNET IS SLOW, OR
YOU CANNOT CONNECT TO
THE INTERNET.
Solution 2. If the Wi-Fi signal is
weak, reposition your modem or
place it in a location with a
stronger signal. It is also best not
to go too far away from the modem.
Maintenance
Techniques
Here are some general maintenance
techniques that will help you avoid future
hardware problems:
Always check the cables. Check all
related cables to make sure they are
properly connected and not broken.
Free up some hard drive space. Giving
your computer storage with at least 15%
to 20% free space will allow the operating
system to write temporary files, helping it
to run more smoothly.
Here are some general maintenance
techniques that will help you avoid future
hardware problems:
Install any available updates. If
updates in hardware drivers are available
online, grab the opportunity to do so. It
will help you save time looking for updates
when a problem occurs.
Now that you know how to
troubleshoot potential computer
hardware problems, fixing these
problems would be easier.
However, hardware has a life span
too; thus you should always
remember to use the hardware
properly to avoid breaking them
early.

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