Developing

Effective
Communication
Atta Ur Rehman Jadoon
[email protected]
Office: G-5
Barbers Building,
School of
Management
Introduction
Effective communication is the process of transmitting
information, ideas, thoughts, and feelings in a way that
is clear, concise, and easily understood by the recipient.

It involves not only the delivery of a message but also

active listening and feedback to ensure that the
intended meaning is accurately conveyed.

Effective communication is essential in various personal,

professional, and social interactions.
 Active Listen
Clarity
ing

Nonverbal
Empathy
Cues
Key Elements
of effective Feedback Adaptability
communication
Confidence Respect

Purposeful
Feedback Communicat
ion
Communication should be clear and unambiguous,
with the message conveyed in a concise and
straightforward manner.
Organize
Use thoughts
simple coherentl
language y
Clarit
avoid
y
jargon or
technical
terms
Attentively and Active Listeni
empathetically ng
hearing and
understanding
the speaker's
message.

Ask
clarifying
questions to
Nod to show ensure
understandi comprehensi
ng on.
Maintain
eye
contact
Nonverbal Cues
• Nonverbal cues such as body language,
facial expressions, and gestures play
a significant role in communication.

Paying attention to and

utilizing appropriate
nonverbal cues can help
convey meaning, establish
rapport, and enhance
understanding.
Empathy

Understanding and sharing the feelings,

thoughts, and perspectives of others.

Being empathetic in communication fosters a

supportive and open environment, as it
shows respect for the other person's
experiences and emotions.
Feedback

Helps clarify
Crucial for effective
misunderstandings,
communication and it
reinforces
involves providing timely
understanding, and
and constructive
encourages a two-way
responses to the
exchange of
message received.
information.
Adaptability
Adjust communication
style to suit the needs
of different individuals
or situations.

Consider cultural
differences, varying
levels of knowledge,
and preferred
communication
channels.
Confidence
Confidence in communication helps
convey credibility and
assertiveness.

Speak clearly, maintain

appropriate eye contact, and use a
confident tone of voice.

Confidence inspires trust and

engages the audience.
 Valuing
Respect diversity

Respecting
different
Being mindful viewpoints
Effective of cultural
communication norms and
is rooted in sensitivities
respect for
others.
Positive and
inclusive
communicatio
n
 Effective communication is a two-way process
Feedback that encourages open dialogue and feedback.

Being
Encouragi open to
ng others constructi
to provide ve
feedback, criticism

Effective
communicati
on
Actively
seeking
.
clarificatio
n
Purposeful Communication
Effective
communicatio
n

focusing on
the key
points.
structuring
the
message Communication should
Clearly accordingl have a clear purpose
defining y and desired outcome.
objective
To sum up
• By incorporating these elements into communication
practices, individuals can enhance their ability to
express themselves clearly, listen actively, and
foster meaningful connections with others.
• Effective communication leads to better
understanding, stronger relationships, and
increased productivity in various personal and
professional settings.
 Imagine you are a first-
semester undergraduate
student majoring in
Mechanical Engineering. Your
Applying Key Elements of course instructor has assigned
Effective Communication a group project that involves
in an Academic Scenario designing a simple mechanical
system. Your project team
consists of students with
diverse backgrounds. Your
task is to coordinate the
team's communication to
ensure
Apply the key elements of effective the project'stosuccess.
communication develop a
communication plan for your project team. Consider how each
element contributes to clear and meaningful communication
within an academic context.
Key Elements to Apply
• Clarity
• Active Listening
• Nonverbal Cues
• Empathy
• Feedback
• Adaptability
• Confidence
• Respect
• Purposeful Communication
 Clarity Active Listening Nonverbal Cues

• Explain how you • Describe how • Discuss how

will ensure that you'll actively you'll use
project-related listen to your nonverbal cues,
messages and teammates such as body
instructions during language and
within your team discussions and facial
are clear and meetings. expressions, to
easy to • How will you convey
understand. ensure attentiveness
• Consider how everyone's ideas and
you'll address are heard and understanding
potential understood, during team
language especially if interactions.
barriers among some students
 Empathy Feedback Adaptability
• Share how you'll • Explain how • Discuss how
demonstrate you'll encourage you'll adapt your
empathy towards open feedback communication
team members within your style to
who may face team. accommodate
challenges in • How will you the needs of
understanding or provide team members
expressing ideas constructive from diverse
due to language criticism and backgrounds.
differences. ensure that • Consider how
• How will you every team cultural
create an member feels differences and
inclusive and comfortable language
supportive sharing their proficiency may
environment? thoughts? impact
communication.
 Purposeful
Confidence Respect Communication
• Clearly state the
• Describe how • Outline how
purpose of team
you'll convey you'll respect the meetings and
confidence in unique communications.
your team's perspectives and • How will you
abilities and contributions of
structure
project progress each team
discussions to
during team member,
focus on project
meetings and regardless of
goals, tasks, and
presentations. their background
deadlines to
• How will you or language
ensure effective
inspire trust and proficiency.
academic
motivation? • How will you
collaboration?
foster a
respectful and
collaborative