Lecture 1 20032022 080240pm
Lecture 1 20032022 080240pm
Business Ethics
Business Ethics as
Ethical Decision
Making
Learning Objectives
1. Differentiate between normative and
descriptive ethics.
2. Understand the difference between law and
ethics.
3. To understand the importance of managerial
decision making.
4. To understand the importance of ethics in
business.
Business Ethics as Ethical
Decision Making
Ethics deals with most fundamental question:
“How should we live?”
Social Ethics
Justice
Public Policy
Organization operates
in society
Law
It influences and is influenced
Civic Virtues
by social ethics
Organizational Structure
Political Philosophy
Managerial Decision Making
In August 2011, it was reported that an oil pipeline, owned by the energy
company Enbridge, had sprung a leak near the tiny remote town of Wrigley, in
Canada’s Northwest Territories. Not surprisingly, residents were unhappy about
the spill, confronting Enbridge with the twin dilemmas of how to clean it up and
what to do about the people of Wrigley. More generally, managers at Enbridge
had to figure out, in the wake of the leak, what their obligations would be, and to
whom those obligations were owed.
Tiny Wrigley – slightly farther north than Anchorage, Alaska, but much farther
inland – has a population of about 165. Most community residents are members of
the Canadian aboriginal group known as Dene. Citizens of the town of Wrigley
have low levels of education – most of the population has received no formal
education whatsoever. More than half of the community is unemployed. Poverty
and access to the basic amenities of modern life are a serious challenge. At
present, there isn’t even a year round road into the town. They maintain a
traditional style of living based on hunting, fishing, and trapping, a lifestyle that
leaves them almost entirely dependent on the health of local forests and
waterways. Environmental protection isn’t just a question of principle for the
people of Wrigley; it’s a matter of survival.
Mini Case: Ethics After an Oil Spill
After the spill was discovered, it was estimated that 1,500 barrels of oil
had leaked, but company officials said luckily none of the oil had reached
the nearby Willowlake River. Locals were skeptical, with some claiming
that the water now tasted odd. Immediately after the spill was discovered,
the company devised a detailed cleanup plan – a document more than
600 pages long. But locals were not impressed and said that the complex
technical document was too difficult to understand. When the company
offered $ 5000 so that the community could hire its own experts to
evaluate the plan, locals were offended. How could a rich oil company
insult them that way, first polluting their land and then offering such a tiny
payment?
For Enbridge, the spill was a significant blow to its ongoing effort to
maintain a positive image. Just a year earlier, in the summer 2010, the
company has made headlines when one of its pipelines ruptured in
Michigan, spilling more than 20,000 barrels of oil into local rivers. And, at
the time, Enbridge was in the midst of trying to win approval for its
proposed Northern Gateway Pipeline Project and faced serious opposition
from environmental groups and aboriginal communities.
Mini Case: Ethics After an Oil Spill
The company faced a number of difficult issues in the wake of Wrigley spill. The first concern,
clearly, would be to clean up the spilled oil. Then, there was the issue of remediation – the
process of attempting to restore the polluted land back to something like its original state.
Further, there was the question of whether and how to compensate the local community for the
pollution and loss of use of some of their traditional hunting grounds. All of this was set against a
backdrop of controversy surrounding the impact that oil pipelines have on the lands and
communities through which they run.
Questions:
1. What do you think motivated the company’s decision to offer the community $ 5000 to hire its
own expert? Why do you think the community was insulted? If you were the company’s local
manager, what would you have done?
2. What facts would be helpful to you, as an outsider, in evaluating the company’s behavior after
the spill?
3. What values are involved in this situation? How would Enbridge answer that question, internally?
How would the people of Wrigley answer that question, if asked?
4. Did Enbridge have obligations that went beyond cleaning up the area directly affected by the
spill from the company’s pipeline? Was it obligated to offer $ 5000? Consider the suggestion
made by a member of the community, that Enbridge should donate money to build a swimming
pool or hockey arena for local kids. Would a donation of this kind help to satisfy the company’s
Answer format