Unit 2
Unit 2
• https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=9036908
• Hence, to counter the curse of dimensionality, dimensionality reduction techniques
come to the rescue. The answers to the question of why dimensionality reduction is
useful are:
• The model performs more accurately since redundant data will be removed, which
will lead to less room for assumption.
• Less usage of computational resources, which will save time and financial budget
• A few machine learning/Deep Learning techniques do not work on high-dimensional
data, a problem that will be solved once the dimension reduces.
• Clean and non-sparse data will give rise to more statistically significant results
because clustering of such data is easier and more accurate.
Advantages
Disadvantages
These steps are typical of a general social media analytics approach that can
be made more effective by capabilities found in social media analytics
platforms.
Techniques
• Natural language processing and machine learning technologies identify entities and relationships in
unstructured data — information not pre-formatted to work with data analytics. Virtually all social media
content is unstructured.
• Segmentation is a fundamental need in social media analytics. It categorizes social media participants by
geography, age, gender, marital status, parental status and other demographics. It can help identify influencers
in those categories.
• Behavior analysis is used to understand the concerns of social media participants by assigning behavioral types
such as user, recommender, prospective user and detractor.
• Sentiment analysis measures the tone and intent of social media comments. It typically involves natural
language processing technologies to help understand entities and relationships to reveal positive, negative,
neutral or ambivalent attributes.
• Share of voice analyzes prevalence and intensity in conversations regarding brand, products, services,
reputation and more. It helps determine key issues and important topics. It also helps classify discussions as
positive, negative, neutral or ambivalent.
• Clustering analysis can uncover hidden conversations and unexpected insights. It makes associations between
keywords or phrases that appear together frequently and derives new topics, issues and opportunities.
• Dashboards and visualization charts, graphs, tables and other presentation tools summarize and share social
media analytics findings — a critical capability for communicating and acting on what has been learned.
The best social media analytics
•
tools for 2024
1. Hootsuite
• 2. Sprout Social
• 3. Buffer
• 4. Hubspot
• 5. Later
• 6. Rival IQ
• 7. Talkwalker
• 8. Brandwatch
• 9. Keyhole
• 10. Channelview Insights
• 11. Mentionlytics
• 12. Panoramiq Insights
• 13. Quintly
• 14. Iconosquare
• 15. Google Analytics
• 16. Meta Business Suite Insights
• 17. Instagram Insights
• 18. TikTok Analytics
• 19. X Analytics
• 20. Pinterest Analytics
• 21. LinkedIn Page Analytics
Some links to explore
• https://sproutsocial.com/insights/social-media-analytics/
• https://buffer.com/library/social-media-analytics-tools/
• https://www.ibm.com/topics/social-media-analytics
What is the importance of social media
analytics?
1. Trendspotting
• Trendspotting is the act of pinpointing upcoming trends before they're
mainstream. Keeping a close eye on your social media analytics can help you
do just that. Some of the trends that your social media analytics can help you
determine include:
• Which platforms are gaining or losing traction and popularity
• Topics of interest that your audience is talking about (and brand mentions in
conversations)
• Types of ads that interest your audience
• Rising influencers and products in your niche or industry
• Types of content that your audience engages with most
2. Brand sentiment
• Brand sentiment illustrates how people are feeling about your brand. It includes
all positive, neutral and negative feelings that are discussed online. By looking
through your social media analytics, you can review and measure your brand
sentiment through a sentiment analysis software.
• This helps ensure your audience is happy with your business and enables you to
detect opportunities to make amends with unsatisfied customers. And you can
uncover opportunities to improve your business.
• For instance, through sentiment analysis you could discover your customers are
asking the same questions about a particular product feature, enabling you
update your FAQ page or help center. Sentiment analysis can be used with
competitor analysis because you can pinpoint new competitors and related topics
your customers are buzzing about that you may have not considered before.
3. Value perception
• Value perception (or perceived value) refers to the overall customer opinion of
your brand's product or service and whether or not it can meet their needs.
Perceived value is key to determining demand and the price point of a product
or service. For example, if your product has a low perceived value, customers
won't be willing to pay much for it.
• You can measure value perception by using social listening tools and
monitoring data from other digital marketing dashboards, such as
Google Analytics. This can help guide the content you create to improve value
perception and make sure you're showcasing how your product or service can
hit key pain points.
• https://blog.hubspot.com/service/social-listening-tools
4. Setting social media goals
• Social media analytics can also help you see which channels and content
are performing well, so you can create actionable, realistic
social media goals and objectives.
• The key word here is realistic. If you take a look at your social media
analytics reports and realize your Instagram account is growing by 10
followers per week, trying to jump from 5,000 followers to 10,000
followers in a single quarter is not a realistic goal, even if you revamp your
posting strategy. You might instead try to make a goal where your account
starts growing by 20 followers per week instead and steadily increase that
goal from there.
5. Proving ROI
• Finally, your social media analytics can help prove the ROI of your social
media marketing efforts.
• Each time you run a new campaign, monitor your social analytics to see
how the content is performing, if people are clicking over to your website
and if you're generating new sales.
• Doing this demonstrates social media ROI so teams can earn more buy-in
and resources. UTM tracking and URL shortening are two ways that make
proving ROI via analytics even easier.
• This way, you can attribute specific pipeline and purchases to your social
media efforts.
What are the types of social
media analytics?
• There are several different types of social media analytics you should monitor in your
social media dashboard that will guide your strategy and discover valuable insights. We'll walk you
through the six main types of analytics below.
• Performance analysis
• First and foremost, you need to measure the overall performance of your social media efforts. This
includes social media metrics including:
• Impressions
• Reach
• Likes
• Comments
• Shares
• Views
• Clicks
• Sales
Audience analytics
• Next, you'll want to take a look at your audience analytics. This will help you
discover which demographics your content is reaching—and ensure they
match up to your target audience. If not, you may need to adjust your
content strategy to better attract your ideal customer profile.
• Audience analytics will include data like:
• Age
• Gender
• Location
• Device
Competitor analysis
• Another key area to look into is how your competitors perform on social
media. How many followers do they have? What is their engagement rate?
How many people seem to engage with each of their posts?
• You can then compare this data to your own to see how you stack up—as
well as set more realistic growth goals. Using a tool like Sprout, you can
gather all of this data in one place and measure it network by network.
• Pay attention to how your benchmarks stand up to your competitors and
consider adjusting your social media strategy to take advantage of
opportunity gaps.
Paid social analytics
• When you're putting money behind specific social media posts, you want to make sure they're driving
results. This is why you absolutely need to pay close attention to your paid social analytics.
• Some of the most important ad analytics to measure include:
• Total number of active ads
• Clicks
• Click-through rate
• Cost-per-click
• Cost-per-engagement
• Cost-per-action
• Conversion rate
• Total ad spend
• Each social media platform that you run ads through will have its own dashboard to provide you with all of
this information, but you may want to create your own spreadsheet as well to track total ads and ad spend.
Influencer analysis
Resource- https://encyclopedia.pub/entry/10083
https://www.trustradius.com/nosql-databases
https://www.bairesdev.com/blog/nosql-databases/
Types of NoSQL Databases
Four major types of NoSQL databases emerged:
• Document databases
• Key-value databases
• Wide-column stores
• Graph databases.
A multimodel database is a data processing platform that supports multiple data models, which define the
parameters for how the information in a database is organized and arranged.
Overview of four types
Key-Value Databases
• Simpler type of database where each item contains keys and values
• A value can typically only be retrieved by referencing its value
• Learning how to query for a specific key-value pair is typically
simple
• Key-value databases are great for use cases where you need to
store large amounts of data but you don’t need to perform
complex queries to retrieve it.
• Common use cases include storing user preferences or caching.
• Eg. Redis and DynamoDB.
Document Databases
• Store data in documents similar to JSON (JavaScript Object Notation) objects
• Each document contains pairs of fields and values.
• The values can typically be a variety of types including things like strings,
numbers, Booleans, arrays, or objects
• Variety of field value types and powerful query languages
• Higher developer productivity, and faster evolution with application needs
• Both natural and flexible for developers to work with
• Great for a wide variety of use cases
• Used as a general purpose database
• Horizontally scale-out to accommodate large data volumes.
• Ex. MongoDB
Wide-Column Stores
• Store data in tables, rows, and dynamic columns
• a lot of flexibility because each row is not required to have the same columns.
• Two-dimensional key-value databases Common
• Great for when you need to store large amounts of data and you can predict
what your query patterns will be.
• Commonly used for storing Internet of Things data and user profile data.
• Ex. Cassandra and HBase
Graph Databases
• Store data in nodes and edges.
• Nodes typically store information about people, places, and things
• Edges store information about the relationships between the nodes
• Graph databases excel in use cases where you need to traverse
relationships to look for patterns such as social networks, fraud
detection, and recommendation engines.
• Ex. Neo4j and JanusGraph
Here is a list of the key components in Hadoop:
•HDFS: Hadoop Distributed File System
•HIVE: Data warehouse that helps in reading, writing, and managing large datasets
•PIG: helps create applications that run on Hadoop, allowing to execute jobs in MapReduce
•MapReduce: System used for processing large data sets
•YARN: Yet Another Resource Negotiator
•Spark: Popular analytics engine that works in-memory
•Oozie: Open-source workflow scheduling program
•Zookeeper: Centralized service for maintaining config info, naming, providing distributed
synchronization, and more
•Mahout: Helps create ML applications
•https://www.bizety.com/2020/06/20/hadoop-ecosystem-mapreduce-yarn-hive-pig-spark-oozie-zo
okeeper-mahout-and-kube2hadoop/
•https://www.geeksforgeeks.org/hadoop-ecosystem/
•https://datascienceguide.github.io/opensource-bigdata-tools
•https://www.mongodb.com/resources/products/compatibilities/hadoop-and-mongodb
https://www.mongodb.com/resources/basics/databases/nosql-explained