Sustainability in Business
Sustainability in Business
Sustainability in Business
Sustainability is a business imperative and should be core to the strategy and operations of
every business. The reasons for this are both ethical and financial:
•Employees are increasingly looking for mission-driven, purpose-led employers who care about
the planet when deciding where to work. 71% of employees and employment seekers say that
environmentally sustainable companies are more attractive employers. 1
•Consumers are willing to pay a premium for goods from brands that are environmentally
responsible. 80% of consumers indicate sustainability is important to them. 2
•Governments, investors, employees and customers are demanding new levels of enterprise
accountability, including action to address climate change.
•Many of the world’s top economies have or are developing corporate disclosure requirements
around environmental impact, driving businesses to curb GHG emissions. 3
•The rise of ESG investment criteria and sustainable investing means that a sustainable business
is inherently more attractive to the rising numbers of responsible investors. Investment in ESG
assets may reach USD 53 trillion by 2025, representing over a third of global assets. 4
Benefits of sustainability in business
Companies that conscientiously integrate sustainable practices into their operations are seeing
valuable business benefits. These include:
1. Competitive advantage
55% of consumers say environmental responsibility is very or extremely important when choosing
a brand.5 Being known as a sustainable business can improve your brand awareness and help you
attract consumers that are favorably predisposed to companies actively engaged in sustainable
practices.
2. Investor appeal
In 2021, 4 out of 5 personal investors planned to act on sustainability factors in the following 1
year.6
3. Compliance with regulatory requirements
Governments will continue to expand regulations and corporate SDGs. Stay ahead of the curve by
implementing sustainable solutions early on to meet these new regulatory requirements and
continually capture, measure, benchmark and report on ESG performance.
4. Increased longevity of transformation investments
The COVID-19 pandemic has accelerated digital transformation in most companies. If that
transformation is sustainable, you’re building a more resilient business that is ready for disruption
and new opportunities.
5. Talent acquisition
Employees seeking purpose-driven employment want to work for sustainable and socially
responsible companies. By building a reputation as a sustainable business, you can attract and
retain the right employees for your company.
6. Revenue growth
By implementing sustainable practices that reduce resource consumption and optimize
operational efficiencies, today's change agents become tomorrow’s winners as they improve their
bottom line. While Efforts that have greater overall impact may be more costly to implement at
the outset, the long-term gains will justify the investment.
How to create a sustainable strategy
Early leaders in enterprise sustainability are applying digital technologies such as artificial
intelligence (AI), Internet of Things (IoT) data, blockchain and hybrid cloud to help operationalize
sustainability at scale. In the process, many are uncovering opportunities to increase efficiencies
while creating more motivated, inspired employees and more satisfied, loyal customers. The key
to a successful sustainability strategy is to balance environmental drivers with key differentiators
and market demands.
• Step one to creating a sustainable strategy is to ensure stakeholders have a clear and agreed-
upon vision for the future state of the business. This might require outside help to get everyone
on the same page.
• Next, follow a timebound framework approach to implementing the sustainable vision across
every aspect of your organization. Document everything in an environmental management
system with defined roles, responsibilities and accountability.
• Finally, start with concrete initiatives that can generate tangible, measurable results and show
value. This will demonstrate the value of sustainability in business to obtain more buy-in,
create momentum, and scale.
Challenges with sustainability in business
There are several challenges to overcome in the pursuit of becoming a truly sustainable business:
Customer readiness
While the mindset around sustainability is shifting, no business can afford to be left behind, and
few can financially afford to be too far ahead of the appetite for sustainable offerings. Co-creating
a sustainable future requires a deep understanding of your customers and having partners with
the right relationships and ecosystems to bring them along on the journey.
Cost
Implementing sustainable business practices typically requires higher upfront investments. It will
often be cheaper to stick with the status quo. Some organizations will need help building an
investment case to show how immediate investment will result in more durable profitability over
the long run.
Systemic inertia
While sustainability is an important goal, it often isn’t seen as more important than other key
priorities that may provide benefits sooner. Many businesses plan in ten-year increments, so
while a 2050 commitment is good, it often isn’t enough to drive sufficient action in this decade,
from a planning standpoint. It comes back to reframing risks as opportunities and building the
case that acting on sustainability now is necessary to achieve future sustainability in business.
Lack of tools, insights and expertise
Being unprepared to develop a corporate sustainability vision, strategy and framework is a
monumental risk. Companies may lack the ability to implement sustainable solutions or even
know where to start. Sustainability in business is evolving and so are the answers. Every business
The future of sustainability in business