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Project Human Resource Management-1

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Project Human Resource Management-1

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Lecture 7

Project Human Resource


Management

Presented by: Dran Leynard P.


Gamoso
Hiezel Jane N.
Bata
Anthea Marie C.
Importance of Human Resource
Management

• MANY CORPORATE EXECUTIVES HAVE SAID,


“PEOPLE ARE OUR MOST IMPORTANT ASSET”

• PEOPLE DETERMINE THE SUCCESS AND


FAILURE OF ORGANIZATIONS AND PROJECTS
What is Project
Human Resource
Management?
• Making the most effective use of the people involved with
a project processes include:
– Developing the human resource plan: identifying and
documenting project roles, responsibilities, and reporting
relationships.

– Acquiring the project team: getting the needed


personnel assigned to and working on the project.

– Developing the project team: building individual and


group skills to enhance project performance.

– Managing the project team: tracking team member


performance, motivating team members, providing timely
feedback, resolving issues and conflicts, and coordinating.
Intrinsic and Extrinsic
Motivation
• Intrinsic motivation causes people to participate in an
activity for their own enjoyment.

• Extrinsic motivation causes people to do something for a


reward or to avoid a penalty.

• For example, some children take piano lessons for


intrinsic motivation
(they enjoy it) while others take them for extrinsic
motivation (to get a reward or avoid punishment).
Maslow’s Hierarchy of Needs
Ways to Influence that Help and Hurt
Projects:

• Projects are more likely to succeed when project managers


influence with:
– Expertise
– Work challenge

• Projects are more likely to fail when project managers rely


too heavily on:
– Authority
– Money
– Penalty
Improving Effectiveness

• Project managers can improve


effectiveness on projects
– Be proactive
– Begin with the end in mind
– Put first things first
– Think win/win
– Seek first to understand, then to be
understood
– Synergize
– Sharpen the saw
Empathic Listening and Rapport
• Good project managers are empathic
listeners; they
listen with the intent to understand
• Before you can communicate with others,
you have
to have rapport, a relation of harmony,
conformity,
accord, or affinity
• Mirroring is the matching of certain
behaviors of the
other person, a technique to help establish
Developing a Human Resource
Plan
• Involves identifying and documenting
project roles,
responsibilities, and reporting relationships

• Contents include:
– Project organizational charts
– Staffing management plan
– Responsibility assignment matrixes
– Resource histograms
Staffing Management Plans and
Resource
Histograms
A staffing management plan describes when
and
how people will be added to and taken off the
project team

• A resource histogram is a column chart that


shows
the number of resources assigned to a project
over
Time
Sample Resource Histogram
Acquiring the Project Team
• Acquiring qualified people for teams is crucial
• It’s important to assign the appropriate type and
number of people to work on projects at the
appropriate times
• Resource loading refers to the amount of
individual
resources an existing schedule requires during
specific time periods
• Helps project managers develop a general
understanding of the demands a project will make
on
Resource Leveling

• Resource leveling is a technique for


resolving
resource conflicts by delaying tasks (more
time)

• The main purpose of resource leveling is


to create a
smoother distribution of resource usage
and reduce
overallocation
Developing the Project Team

• The main goal of team development is to


help
people work together more effectively to
improve
project performance
• It takes teamwork to successfully complete
most
projects
• Training can help people understand
themselves,
each other, and how to work better in teams
• Team building activities include:
Meyers-Briggs Type Indicator
(MBTI)
• MBTI is a popular tool for determining
personality preferences
and helping teammates understand each
other

• Four dimensions include:


– Extrovert/Introvert (E/I)
– Sensation/Intuition (S/N)
– Thinking/Feeling (T/F)
– Judgment/Perception (J/P)

• NTs or rationals are attracted to


technology fields
Social Style Profiles
• People are perceived as behaving primarily in
one of
four zones, based on their assertiveness and
responsiveness:
– Drivers
– Expressives
– Analyticals
– Amiables

• People on opposite corners (drivers and


amiables,
Social Style
DISC Profiles
• Also uses a four-dimensional model of normal
behavior
– Dominance
– Influence
– Steadiness
– Compliance

• People in opposite quadrants can have


problems
understanding each other
The DISC Profile
Reward and Recognition
Systems

• Team-based reward and recognition systems


can
promote teamwork

• Focus on rewarding teams for achieving


specific goals

• Allow time for team members to mentor and


help
each other to meet project goals and develop
human
General Advice on Teams
• Be patient and kind with your team
• Fix the problem instead of blaming people
• Establish regular, effective meetings

• Allow time for teams to go through the basic


team-
building stages

• Limit the size of work teams to three to seven


members
Five Dysfunctions of a Team
“Teamwork remains the one sustainable
competitive advantage that has been largely
untapped”*

• The five dysfunctions of teams are:


1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
General Advice on Teams
(continued)

• Plan some social activities to help project team


members and other stakeholders get to know each
other better
• Stress team identity
• Nurture team members and encourage them to
help
each other
• Take additional actions to work with virtual team
members
Project Resource Management Involves
Much
More Than Using Software

• Project managers must:


– Treat people with consideration and respect
– Understand what motivates them
– Communicate carefully with them

• Focus on your goal of enabling project team


members to deliver their best work
Summary
• Project human resource management includes the
processes required to make the most effective use of
the people involved with a project

• Main processes include:


– Develop human resource plan
– Acquire project team
– Develop project team
– Manage project team
Thank you

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