Chapter 9 - Training and Development
Chapter 9 - Training and Development
Marc A. Espolong
GROUP 15
Victor F. Demadara
Jeunessaline A. Banico
Alejandro C. Dioqino
Hernalyn D. Macado
TRAINING
➢ Involves employees
acquiring knowledge and
learning skills that they
will be able to use
immediately.
➢ Many companies use the
term "learning" instead of
"training".
Learning is continual growth and development of
employees' skills and knowledge in order to handle the
difficulties that the business faces from its external
environment.
Employee learning that isn't reinforced by the
company's compensation structure has a slim
likelihood of influencing employee behavior and
performance.
Employee training and development is
increasingly becoming a major strategic issue
for organizations for several(5) reasons.
➢ rapid changes in technology continue to cause
increasing rates of skill obsolescence
➢ the redesign of work into jobs having broader
responsibilities (that are often part of self-managed
teams) requires employees to assume more
responsibility, take initiative, and further develop
interpersonal skills to ensure their performance and
success
➢ mergers and acquisitions have greatly increased
➢ employees are moving from one employer to
another with far more frequency than they did in
the past.
➢ the globalization of business operations requires
managers to acquire knowledge and skills related to
language and cultural differences.
The strategic challenges for training exist alongside
standard types of training that are done for new
organizational hires
(Orientation and Socialization) and for those
employees assuming new job responsibilities.
Orientation (onboarding)- to put the new recruits at
ease and to make him introduced with key personnel
and informed about company policies, procedures and
benefits.
Socialization- a process through which the individual
becomes familiarized to the society and social group.
BENEFITS OF TRAINING AND
DEVELOPMENT
Providing employees with broader knowledge and skills and emphasizing and supporting ongoing employee development also help organizations reduce layers
of management and make employees more accountable for results.
➢ In some cases,
especially when it
comes to employee
development, there
may be no quick
return on
investment.
➢ Short-term financial
performance
indicators are less
likely to value
training and less
likely to create and
support a culture
that fosters
One critical decision that can impact the benefits and
outcomes achieved by training is whether training
activities will be centralized or decentralized within the
organization.
Centralized training-provides saving and allows the
firm to have a tighter control on all training initiatives.
This can ensure that all training programs are in line
with the organization strategy and each other, as well
as that little to no work is wasted.
Decentralized training- moves training into each
individual business unit and can facilitate stronger
Planning and
Strategizing Training
Needs assessment
The first step—needs assessment—involves determining why specific training activities are required and placing the training within an appropriate
organizational context. Needs assessment involves three levels of analysis;
➢ Organizational- At this level, the training is considered within the context of the organization’s culture, politics, structure, and strategy
➢ Task- this involves looking at specific duties and responsibilities assigned to different jobs and the types of skills and knowledge needed to perform each task
➢ Individual- The individual level of assessment considers the people to be trained.
Objectives
These objectives should follow
directly from the assessed needs
and be described in specific,
measurable terms. Measures
should be stated in terms of both
desired employee behaviors as
well as the results that are
expected to follow such behavior.
Two critical issues must be
Design and Delivery
considered in the design of the
training prior to its delivery.
➢ Interference- occurs when
prior training, learning, or
established habits act as a
block or obstacle in the
learning process.
➢ Transfer- refers to whether
the trainee or learner can
actually perform the new
skills or use the new
knowledge on the job.
Evaluation
Self Assessment Tools: This is the first technique that is widely used
by organizations in their efforts to career management of their
employees. This is a career exploration tool where individuals
complete self-assessment exercises and fill information about their
skills, interests, competencies, work attitudes and preferences, long
and short term goals and obstacles and opportunities.
Self-awareness - This is the first step in the career management system and provides
self-introspection.
● Career values – It is essential to integrate work values with overall life values to
know what is necessary for you in life. It is the work values that acts as a guiding
force and helps to focus on the essential things.
● Work preferences – it play a significant role in career development planning. It is
a personal choice, and it is quite natural for two people to have different work
preferences in life.
● Strengths – Understand your strengths if you are interested in career
exploration/career development planning.
● Weakness – It is also essential to identify your weakness if you are interested in
career exploration/career development planning.
CAREER MANAGEMENT PROCESS
Lifelong learning
Networking