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O B Intro-Ch 01

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9 views37 pages

O B Intro-Ch 01

Uploaded by

Anam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Introduction

ORGANIZATION
AL BEHAVIOR
1–1
Why Study Organizational
Behavior
Understand
organizational
events

Organizational
Influence Behavior Predict
organizational Research organizational
events events
1–2
Management and OB

1–3
What are Organizations?
Groups of people who work
interdependently toward
some purpose

• Structured patterns
of interaction
• Coordinated tasks
• Work toward some
purpose © N. B. Scott

• Social entity,
structured &
common goals
1–4
What Managers Do

Managerial
ManagerialActivities
Activities
••Make
Makedecisions
decisions
••Allocate
Allocateresources
resources
••Direct
Directactivities
activitiesof
ofothers
others
to
toattain
attaingoals
goals
1–5
Management Functions

Planning
Planning Organizing
Organizing

Management
Management
Functions
Functions

Controlling
Controlling Leading
Leading

1–6
Management Functions
(cont’d)

1–7
Management Functions
(cont’d)

1–8
Management Functions
(cont’d)

1–9
Management Functions
(cont’d)

1–10
Mintzberg’s Managerial
Roles
Mintzberg’s Managerial
Roles (cont’d)
Mintzberg’s Managerial
Roles (cont’d)
Management Skills

1–14
Organizational Behavior

A field of study that investigates


the impact that individuals,
groups, and structure have on
behavior within organizations, for
the purpose of applying such
knowledge towards improving an
organization’s effectiveness.
Intuition with Systematic
Study
• Intuition (a feeling that may not be
supported by research)
• Gut feelings
• Individual observation
• Common sense
• Systematic Study
• Looks at relationships
• Scientific evidence
• Predicts behaviors
• The two are complementary means of
predicting behavior.
An Outgrowth of Systematic
Study…
Evidence-Based Management
(EBM)
• Basing managerial decisions on the
best available scientific evidence.
• Must think like scientists:
• Pose a managerial question
• Search for best available evidence
• Apply relevant information to case
Contributing Disciplines to
the OB Field

1–18
Contributing Disciplines to
the OB Field (cont’d)

1–19
Contributing Disciplines to
the OB Field (cont’d)

1–20
Contributing Disciplines to
the OB Field (cont’d)

1–21
Contributing Disciplines to
the OB Field (cont’d)

1–22
Challenges and Opportunity
for OB
• Responding to Globalization
• Managing Workforce Diversity
• Improving Customer Service
• Improving People Skills
• Networked Organizations

1–23
Challenges and Opportunity
for OB (cont’d)
• Social Media
• Employee well-being at work
• Positive Work Environment
• Helping Employees Balance Work/Life
Conflicts
• Improving Ethical Behavior

1–24
Challenges and
Opportunities for OB
• Responding to Globalization
• Increased foreign assignments
• Working with people from different cultures
• Overseeing movement of jobs to countries with low-cost labor
• Adapting differing cultural norms
• Managing Workforce Diversity
• The people in organizations are becoming more heterogeneous
demographically (disability, gender, age, national origin, non-
Christian, race, and domestic partners)
• Embracing diversity
• Changing world demographics
• Management philosophy changes
• Recognizing and responding to differences
Basic OB Model, Stage I

1–26
Types of Study Variables

Independent (X) Dependent (Y)


• This is the response to X
• The presumed cause of (the independent variable).
the change in the
dependent variable (Y). • It is what the OB
• This is the variable that researchers want to predict
OB researchers or explain.
manipulate to observe the
changes in Y. • The interesting variable!
X → Y → Predictive
Ability
The Independent
Variables

Independent
Independent
Variables
Variables

Individual-Level Group-Level Organization


Organization
Individual-Level Group-Level System-Level
Variables
Variables Variables
Variables System-Level
Variables
Variables
1–28
The Independent
Variables
The independent variable (X) can be at any of these
three levels in this model:
•Individual
• Biographical characteristics, personality and emotions,
values and attitudes, ability, perception, motivation,
individual learning and individual decision making.
•Group
• Communication, group decision making, leadership and
trust, group structure, conflict, power and politics, and
work teams.
•Organization System
• Organizational culture, human resource policies and
practices, and organizational structure and design .
The Dependent Variables

x 1–30
The Dependent Variables
(cont’d)

1–31
The Dependent Variables
(individual)
• Attitudes and stress
• Task performance
• OCB
• Withdrawal behavior
• Group Cohesion
• Group Functioning

1–
32
The Dependent Variables
(cont’d)

1–33
The Dependent Variables
(cont’d)

1–34
The Dependent Variables
(cont’d)

1–35
Employability Skills

• Critical thinking
• Communication
• Collaboration
• Knowledge application & analysis
• Social responsibility

1–
36
Thanks
1–37

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