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Chapter 01-Overview of Digital Transformation

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28 views29 pages

Chapter 01-Overview of Digital Transformation

Uploaded by

Tú Le
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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DIGITAL

TRANSFORMATIO
N AND
ARTIFICIAL
INTELLIGENCE
Lecturer: MA Lam Hong
Thanh
Email: [email protected]
DIGITAL TRANSFORMATION AND ARTIFICIAL
INTELLIGENCE :
OVERVIEW OF
DIGITAL TRANSFORMATION
MA Lam Hong Thanh
[email protected]
3

CONTENTS
• Definition of Digital Transformation
• The role of Digital Transformation
• Focus areas of Digital Transformation in enterprises
• The current context of Digital Transformation at home and
abroad
• New technologies in Digital Transformation
4

TEST YOUR DIGITAL TRANSFORMATION IQ

What is Digital Transformation


https://www.youtube.com/watch?v=GjdGqf_3oSs
1. What is not Digital Transformation, which mentioned in the video?
2. What is Digital Transformation, according to the video?
3. Why do the companies should spend money and energy on this
transformation?
4. List some Digital Transformation examples
5

DEFINITION
• Digital Transformation is defined as "the integration and
application of Digital Technology to improve business efficiency,
management efficiency, capacity and competitiveness of
enterprises, then create new values.
6

DEFINITION
• "A fundamental rethinking of customer experience, business
models, and operations. It’s about finding new ways to deliver
value, generate revenue, and improve efficiency." - SAP
7

DEFINITION
E-BUSINESS
“Investment in technology is not synonymous with
Digital Transformation”

TE C
HNO
LOG
? Y ??
8

DEFINITION
DIGITALIZATION E-BUSINESS
DIGITAL TRANSFORMATION

The process of using digitized The process of using digital


information to make established ways technologies to create new or modify
of working simpler and more efficient existing business processes, culture,
and customer experiences to meet
changing business and market
requirements.
This reimagining of business in the
digital age is digital transformation.
9

THE ROLES OF DIGITAL TECHNOLOGIES


• Companies that are able to incorporate digital
E-BUSINESS
technologies into products and processes
become nimble.
• Software is easier to modify than retooling a
factory.
• Going after a new set of customers online is
easier than going to their homes or convincing
customers to travel to your stores. Digital
• Unlike humans, AI systems and RPA can work Disruption
24/7 without benefits, raises or arbitration.
10

AWARENESS
E-BUSINESS

Source: Cisco & IDC 2020


11

THE ROLES OF DIGITAL TRANSFORMATION


• increased efficiency and • increased responsiveness
E-BUSINESS

productivity • greater innovation


• better resource management • faster time to market
• more resiliency • increased revenue
• greater agility • continued relevancy
• improved customer engagement
12

FOCUSES AREAS IN ENTERPRISES


E-BUSINESS

Source: Digital transformation progress by industry (Fujitsu 2019)


13

GLOBAL CONTEXT
E-BUSINESS

Source: Priority of enterprises when implementing digital transformation (BDO 2019)


14

GLOBAL CONTEXT
“The future will belong to companies that put technology
at the center of their outlook, capabilities, and leadership
mandate” – according to McKinsey survey, May 2021
15

KEY CHALLENGES

Source: Most significant challenges facing the industry (E&Y, 2020)


16

VIETNAM AND ASEAN CONTEXT


E-BUSINESS

Source: Key barriers in Digital Transformation for businesses (VCCI, 2020)


17

VIETNAM AND ASEAN CONTEXT


• More than 60% of businesses are using accounting
E-BUSINESSsoftware, of

which nearly 200,000 businesses are using Misa accounting


software.
• Over 200,000 businesses are using E-Invoicing software from
many different suppliers
• Almost all businesses have equipped and used digital signatures
• Online tax declaration software, online social insurance declaration
are applied in the vast majority of businesses in Vietnam.
18

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

• If you’re a car manufacturer, which one isE-BUSINESS


your business value?
 Producing a car or Providing a transport service for your
customer
• Which valuation is more important for your business?
 Intellectual Property of the transmission design or self-driving
AI algorithms and relating data
=> The leadership team must really have a certain understanding
of the technologies
19

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

• Elastic Cloud Computing E-BUSINESS

• IoT
• AI
• Big Data
20

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

• Cloud Computing: Cloud computing is a general term for anything that


E-BUSINESS
involves delivering hosted services over the internet. These services are
divided into three main categories or types of cloud computing: infrastructure
as a service (IaaS), platform as a service (PaaS) and software as a service
(SaaS).
• Cloud computing works by enabling client devices to access data and cloud
applications over the internet from remote physical servers, databases and
computers.
21

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION


22

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION


• IoT: describes the network of physical objects—“things”—that are embedded with sensors,
E-BUSINESS
software, and other technologies for the purpose of connecting and exchanging data with
other devices and systems over the internet. These devices range from ordinary household
objects to sophisticated industrial tools (Oracle)
• Applications of IoT:
 Use sensors to detect which areas in a showroom are the most popular, and where
customers linger longest;
 Drill down into the available sales data to identify which components are selling fastest;
 Automatically align sales data with supply, so that popular items don’t go out of stock.
 Smart housing: https://www.youtube.com/watch?v=NjYTzvAVozo
23

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

E-BUSINESS
24

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION


• AI: From fantasy to reality…
E-BUSINESS
• A Space Odyssey (2001) : HAL (Heuristically programmed Algorithmic computer)
 Play chess (search)
 Read clips (image/speech recognition)
 Engaged in conversation with humans
 Go mad
• AI (Steven Spielberg): a robotic boy
 Intelligent as a human being
 Feel emotions
• It is the science and engineering of making intelligent machines, especially intelligent computer
programs. It is related to the similar task of using computers to understand human intelligence,
but AI does not have to confine itself to methods that are biologically observable (John
McCarthy, 2004)
25

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

Source: DifferentBetween.net
26

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

• Big Data: data that contains greater variety, arriving in increasing volumes
E-BUSINESS
and with more velocity.
• Three Vs of Big Data:

Source: Oracle
27

TECHNOLOGY-DRIVEN IN DIGITAL TRANSFORMATION

• Big Data: three types E-BUSINESS


 Structured: Any data that can be stored, processed and accessed in
a particular format is called structured data.
 Unstructured: Data with no particular structure or format is un-
structured data like Google search or email with attachment or a text
file.
 Semi-Structured: This will hold structured and unstructured data,
example is personal data stored as XML file, Data from twitter in
Json Format.
28

CASE STUDY
Break into teams and brainstorm at least 3 different ways to
digitally transform education by using Technologies
You should provide:
• The problems/ Need for improvement
• Explanation of solution
• Generated benefit
• Foreseen difficulties

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