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Functions and Types of Management

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JANICE ARANTON
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3 views20 pages

Functions and Types of Management

Uploaded by

JANICE ARANTON
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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FUNCTIONS OF MANAGEMENT

FUNCTIONS OF MANAGEMENT
PLANNING
ORGANIZING
STAFFING
DIRECTING
CONTROLLING
Steps in Planning
1. Determining the goals or objectives for the
entire organization.
2. Making assumptions on various elements of the
environment.
3. To decide the planning period.
4. Examine alternative courses of actions.
5. Evaluating the alternatives.
6. Real point of decision making
7. To make derivative plans.
Process of Organizing
Determine what is to be done/ Division of Work:
Assign Tasks: Departmentalization:
Link Departments: Hierarchy Development:
Decide how much Authority to Designate/
Authority, Responsibility and Delegation:
Decide the Levels at which Decisions are to be
made / Centralization vs. Decentralization:
Decide how to Achieve Coordination:
3.STAFFING
Definition 1
 Selecting and training individuals for specific job
functions, and charging them with the associated
responsibilities.
Definition 2
 Number of employed personnel in an
organization or program. Also called workforce.
4.DIRECTING/LEADING
Provides positive and dynamic leadership
Provides maximum opportunities
Provides proper motivation of personnel
Ability to command people
5.CONTROLLING CONCEPTS
Feed Forward Control-Control that attempts to
identify and prevent deviations before they occur
is called feed forward control, sometimes called
preliminary or preventive control.
Concurrent Control-Control that monitors
ongoing employee activities during their
progress, to ensure they are consistent with
quality standards, is called concurrent control.
Feedback Control-In this case, the control takes
place after the action. Sometimes called post-
action or output control
Steps in the Control Process
Establish Standards of Performance
Measure Actual Performance
Compare Performance to Standards:
Take Corrective Action
MANAGERIAL SKILLS

CONCEPTUAL

HUMAN

TECHNI
CAL
TECHNICAL SKILLS
A persons’ knowledge and ability to make effective
use of any process or technique constitutes his
technical skills.
For eg: Engineer, accountant, data entry operator,
lawyer, doctor etc.
HUMAN SKILLS
An individuals’ ability to cooperate with other
members of the organization and work effectively
in teams.
For eg: Interpersonal relationships, solving
people’s problem and acceptance of other
employees.
CONCEPTUAL SKILLS
Ability of an individual to analyze complex
situations and to rationally process and interpret
available information.
For eg: Idea generation and analytical process of
information.
MANAGER’S ROLES
Interpersonal role
Informational role
Decisional role
INTERPERSONAL ROLE
Figurehead- ethical guidelines and the principles
of behavior employees are to follow in their
dealings with customers and suppliers
Leader- give direct commands and orders to
subordinates and make decisions
Liaison-coordinate between different
departments and establish alliances between
different organizations
INFORMATIONAL ROLE
Monitor- evaluate the performance of managers
in different functions
Disseminator-communicate to employees the
organization’s vision and purpose
Spokesperson- give a speech to inform the local
community about the organization’s future
intentions
DECISIONAL ROLE
Entrepreneur- commit organization resources to
develop innovative goods and services
Disturbance handler- to take corrective action to
deal with unexpected problems facing the
organization from the external as well as internal
environment
Resource allocator- allocate existing resources
among different functions and departments
Negotiator- work with suppliers, distributors and
labor unions
TYPES OF MANAGERS
FIRST-LINE MANAGERS- often called
supervisors stand at the base of the managerial
hierarchy
MIDDLE MANAGERS- heads of various
departments and organise human and other
resources to achieve organizational goals
TOP MANAGERS- set organizational goals,
strategies to implement them and make decisions
WHAT MAKE MANAGERS SUCCESSFUL?
Hard work
Smart work
Patience
Out of box thinking
Reading and acquiring knowledge
Ethical consciousness
Collaborative relationship
Perseverance
Thank you

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