Maintaining & Repairing

Computer Systems &

Network
Computer Systems Servicing NC II Core Competency #4
 PC maintenance is an important topic for anyone who
owns a PC. Looking after your PC properly ensures you of trouble-
free use. Regular PC maintenance also keeps the machine’s
performance optimal.
 Design a •
•
Monitoring, evaluating and updating plan.
Place your computer in a well ventilated area.
systematic • Schedule use of computers for its longer life.

Plan maintenance • Move computers only when it is turned off

and unplugged.
plan for
Maintenance hardware.
• Treat your computer properly.
• Maintain your hard disk

Procedures
for Computer
Design a
System and systematic • Backup your files
•
Networking. maintenance •
Install or secure passwords
Delete temporary files
plan for your • Update antivirus and spy ware

software.
 MONTHLY COMPUTER MAINTENANCE PLAN

JUNE JULY AUG SEPT OCT NOV DEC

1. Anti virus software
checkups

2. Disk space utilization

3. Defragmentation of
hard drives

4. Troubleshoot
hardware and software
issues
 Hardware maintenance is the testing and cleaning of equipment.

TYPES OF Information system maintenance is the routine updating of master

files, such as adding and deleting employees and customers and

MAINTENANC changing credit limits and product prices.

E Software or program maintenance is the updating of application

programs in order to meet changing information requirements, such
PROCEDURE as adding new functions and changing data formats. It also includes
fixing bugs and adapting the software to new hardware devices.

Disk or file maintenance is the periodic reorganizing of disk files that

have become fragmented due to continuous updating.
 Identify hazards and
Work assess risk.
place
procedur Execution of OHS policies
es are carried out along
with the task.
Tools

A program used for A program that An on-screen A software control Sometimes, people
software helps the user function in a panel for setting will call any
development or analyze or search graphics program; user preferences. software a "tool."
system maintenance. for data. For for example, a line For example, the
Examples of example, query and draw, circle draw or phrase, "there
programming tools report programs are brush tool. aren't any tools to
are compilers,
often called query do that job" means
interpreters,
tools and report that no application
assemblers, 4GLs,
editors, debuggers
tools. is available to
and application perform the
generators. required processing
1. Equipment/Facilities 2. Tools & Instruments 3. Supplies & Materials
• Server • Switches • Protective eye wrap • Floppy disk
wear • LAN Tester • Compact Disk
• Computer • LAN Cards
• Wire stripper • Crimping tool
• peripherals • Printers and
with cutter
• Desktop • Scanners • Software
• Pliers(Assorted) installer
computers • Routers
• Screw drivers • Work bench
• OHS guidelines • USB Flash (Assorted)
• Phil. Drives • Magnifying
• Soldering glass
Environmental
iron/gun
protection
standards • De-soldering
tool
• Monitors
• Flashlight
• Motherboard
• Tweezers
• Power supply
• Mirrors
• Network device
and cablings

Materials
Personal
Protective
Equipment
Types of personal protective devices

1. Anti-static devices
ESD (Electro Static Discharge)
-A small amount of static electricity that can destroy small parts of your
computer.

Anti-static devices
-Devices designed to protect the computer from static electricity.

Examples:
1. Anti-static wrist strap
2. Anti-static mat
3. Anti-static bag
4. Anti-static spray
2. Power surge protectors

• Devices designed to protect the computer from sudden power

surges from intermittent power sources.
Examples:
1. AVR (Automatic Voltage Regulators)
2. UPS (Uninterrupted Power Supply)

3. Personal Equipments

1. Small paint brush

2. Screw drivers
3. Pliers and tweezers
4. Compressed air
5. Handheld vacuum
Periodic Maintenance Scheme

Daily Schedule Weekly

Update virus and spyware definitions Full virus and spyware scan
Do incremental backup – back up updated files Complete backup of files
for each date. Patch up –Get latest software update for your
Reboot upon crash- Reboot the computer to fix operating system.
your pc upon crash.
Periodic Maintenance Scheme

Monthly Yearly
Clean your PC inside and out. Check your programs – clean up unused
Defrag- defrag your hard drive to speed up its programs
operation. Reformat your hard drive and reinstall the
operating system
Make a full diagnostic check on hardware and
software
Removing viruses from
infected machines
 • A virus is a destructive executable
program that infects the other programs
in the system and spreads by replicating
itself.

• Such a program is designed to damage

the victim’s computer files.
Computer Virus • Viruses are coded by malicious
programmers in a way that they can
spread in the system without one's
permission and knowledge.
 • Finder- searches for the new uninfected
files

Different Aspects • Replicator- actually targets these files

and infects it by multiplying itself.
of Computer Virus
How do Virus Affects a System?

It corrupts files

It slows down the speed of the computer system

It causes the system to hang frequently

It deletes various files

Sources of Virus Infection

Infected CDs, DVDs, pen drives, etc

E-mail

Browsing infected sites

Downloading files from the internet

LIVE VIRUS REACTION
AFTER THIS
INFORMATION

Steps to
Remove Viruses
 • Buy or download an antivirus software
• Install the antivirus software
• Update antivirus software with the
The basic steps latest virus definitions
• Do a complete system scan
are:
 Methods of Eliminating Viruses

Removing the virus

When the virus can be easily identified and
can be removed without affecting other files,
then the antivirus removes it from the host
place.

Quarantine
This is done when the virus cannot be easily
identified removed from the file and the
removal of virus means the removal of the
complete file. In this method, although the
virus is not eliminated, it is rendered inactive
by moving the file into "quarantine" and
renaming it.
Types of viruses
and Examples
Boot viruses: These viruses infect floppy
disk boot records or master boot records
in hard disks. They replace the boot
record program (which is responsible for
loading the operating system in memory)
copying it elsewhere on the disk or
overwriting it. Boot viruses load into
memory if the computer tries to read the
disk while it is booting.

Examples: Form, Disk Killer, Michelangelo,

and Stone virus
Types of viruses
and Examples
Program viruses: These infect executable
program files, such as those with
extensions
like .BIN, .COM, .EXE, .OVL, .DRV (driver)
and .SYS (device driver).
These programs are loaded in memory
during execution, taking the virus with
them. The virus becomes active in
memory, making copies of itself and
infecting files on disk.

Examples: Sunday, Cascade

Types of viruses
and Examples

Multipartite viruses: A hybrid of Boot

and Program viruses. They infect
program files and when the infected
program is executed, these viruses infect
the boot record.

Examples: Invader, Flip, and Tequila

Types of viruses
and Examples

Stealth viruses: These viruses use certain

techniques to avoid detection. They
may either redirect the disk head to read
another sector instead of the one in
which they reside or they may alter the
reading of the infected file’s size shown
in the directory listing. size given in the
directory.

Examples: Frodo, Joshi, Whale

Types of viruses
and Examples

Polymorphic viruses: A virus that can

encrypt its code in different ways so that
it appears differently in each infection.
These viruses are more difficult to
detect.

Examples: Involuntary, Stimulate,

Cascade, Phoenix, Evil, Proud, Virus 101
Types of viruses
and Examples

Macro Viruses: A macro virus is a new

type of computer virus that infects the
macros within a document or template.
When you open a word processing or
spreadsheet document, the macro virus
is activated and it infects the Normal
template.

Examples: DMV, Nuclear, Word Concept.

Antivirus
Software

•Software designed to cure virus

infected machines. An antivirus is a
program that searches for, identifies
and removes potential viruses existing
in the computer system
 • Symantec Norton antivirus
• AVG antivirus
• McAfee Scan
• Microsoft Antivirus

Examples of Anti-
virus software
 END
MEMBERS
1. Eddie Cua Jr. (LEADER)
2. Joshua Uy
3. Amier Lesigues
4. Rixon Tabuclao
5. Kent Ernest Tan
6. Symone Faith Nayon
7. Elmer Mendoza
8. Tristan Marc Tequillo