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Project Time Management
Importance of Project Schedules
Managers often cite delivering projects on time as one of their biggest challenges. Average time overrun from 1995 CHAOS report was 222%; improved to 163% in 2001 study. Time has the least amount of flexibility; it passes no matter what. Schedule issues are the main reason for conflicts on projects, especially during the second half of projects. Project Time Management Processes Project time management involves the processes required to ensure timely completion of a project. Processes include: 1. Define Activities. Identify and document all tasks. 2. Sequence Activities. Determine the order of tasks and their dependencies. 3. Estimate Activity Duration. Assess how long each task will take. 4. Develop Schedule. Create a timeline using tools like Gantt charts. 5. Control Schedule. Monitor progress and make necessary adjustments. Activity Definition Project schedules grow out of the basic document that initiate a project Project charter includes start and end dates and budget information. Scope statement and WBS help define what will be done. Activity definition involves developing a more detailed WBS and supporting explanations to understand all the work to be done so you can develop realistic duration estimates. Activity Sequencing Involves reviewing activities and determining dependencies Mandatory dependencies: inherent in the nature of the work; hard logic. Discretionary dependencies: defined by the project team; soft logic. External dependencies: involve relationships between project and non-project activities. You must determine dependencies in order to use critical path analysis. Project Network Diagrams (PND)
PND are the preferred technique for showing
activity sequencing. A project network diagram is a schematic display of the logical relationships among, or sequencing of, project activities. Figure 6-2. Sample Activity-on-Arrow (AOA) Network Diagram for Project X Arrow Diagramming Method (ADM) Also called activity-on-arrow (AOA) project network diagrams Activities are represented by arrows Nodes or circles are the starting and ending points of activities Can only show finish-to-start dependencies Process for Creating AOA Diagrams 1. Find all of the activities that start at node 1. Draw their finish nodes and draw arrows between node 1 and those finish nodes. Put the activity letter or name and duration estimate on the associated arrow. 2. Continuing drawing the network diagram, working from left to right. Look for bursts and merges. Bursts occur when a single node is followed by two or more activities. A merge occurs when two or more nodes precede a single node. 3. Continue drawing the project network diagram until all activities are included on the diagram that have dependencies. 4. As a rule of thumb, all arrowheads should face toward the right, and no arrows should cross on an AOA network diagram. Sample PDM Network Diagram Activity Duration Estimating After defining activities and determining their sequence, the next step in time management is duration estimating. Duration includes the actual amount of time worked on an activity plus elapsed time. Effort is the number of workdays or work hours required to complete a task. Effort does not equal duration. People doing the work should help create estimates, and an expert should review them. Schedule Development Schedule development uses results of the other time management processes to determine the start and end date of the project and its activities. Ultimate goal is to create a realistic project schedule that provides a basis for monitoring project progress for the time dimension of the project. Important tools and techniques include Gantt charts, PERT analysis, critical path analysis, and critical chain scheduling. Gantt Charts Gantt charts provide a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a calendar format. Symbols include: A black diamond: milestones or significant events on a project with zero duration Thick black bars: summary tasks Lighter horizontal bars: tasks Arrows: dependencies between tasks Figure 6-5. Gantt Chart for Project X Gantt Chart for Software Launch Project Milestones Milestones are significant events on a project that normally have zero duration. You can follow the SMART criteria in developing milestones that are: Specific Measurable Assignable Realistic Time-framed Sample Tracking Gantt Chart Critical Path Method (CPM) CPM is a project network analysis technique used to predict total project duration. A critical path for a project is the series of activities that determines the earliest time by which the project can be completed. The critical path is the longest path through the network diagram and has the least amount of slack or float. Finding the Critical Path First develop a good project network diagram Add the durations for all activities on each path through the project network diagram The longest path is the critical path Simple Example of Determining the Critical Path Consider the following project network diagram. Assume all times are in days. C=2 4 E=1 A=2 B=5 start 1 2 3 6 finish
D=7 5 F=2
a. How many paths are on this network diagram?
b. How long is each path? c. Which is the critical path? d. What is the shortest amount of time needed to complete this project? Figure 6-8. Determining the Critical Path for Project X Project 2002 Schedule Table View Showing Free and Total Slack Controlling Changes to the Project Schedule Perform reality checks on schedules Allow for contingencies Don’t plan for everyone to work at 100% capacity all the time Hold progress meetings with stakeholders and be clear and honest in communicating schedule issues. Working with People Issues Strong leadership helps projects succeed more than good PERT charts Project managers should use empowerment incentives discipline negotiation