Principles of Negotiation and Conflict

PRINCIPLES OF
NEGOTIATION AND
CONFLICT RESOLUTION
IN ACHIEVING WIN-
WIN AGREEMENTS
Presented by:
JENNEBETH T. GASIS, PHD
ZENLY V. ALLERA
SESSION OBJECTIVES:
• Understand the key principles of
Negotiation and conflict
resolution.
• Learn strategies to foster
collaboration
and mutual benefit.
• Apply techniques to achieve win-
win
outcomes in school settings.
Negotiation is a dance, not a
battle. It's about finding
common ground and creating
value for everyone involved.
-ANONYMOUS
ACTIVE
LISTENING
WHY LEARN NEGOTIATION AND
CONFLICT RESOLUTION?
• STRENGTHENS PROFESSIONAL
RELATIONSHIPS.
• PROMOTES A HARMONIOUS
SCHOOL ENVIRONMENT.
• IMPROVES PROBLEM-SOLVING
SKILLS.
The Negotiation
Process
.
1.Preparation. Understand the issue and define

your goals.
2. Discussion. Share viewpoints respectfully.
3. Clarification. Identify needs and interests of all
parties.
4. Solution Generation. Brainstorm possible
solutions.
Principles Of Effective Negotiation
1. Active Listening
Pay attention to verbal and non-verbal cues.
Example: Listening to a colleague's concerns during a
scheduling
conflict.
2.Empathy
Understand the other person's perspective.
Example: Acknowledging a team member's workload before
suggesting
additional tasks.
3. Focus on Interests, Not Positions
Identify underlying needs rather than fixed demands.
Conflict Resolution Strategies
1. Collaborating: Work together for a mutually beneficial
outcome.
2. Compromising: Find a middle ground.
3. Accommodating: Meet the other party’s needs to
maintain harmony.
4. Avoiding: Delay discussion to gather more information.
5. Competing: Stand firm when critical issues are at

stake.
Common factors associated with win-win
strategies during negotiation
1. Open Communication
Encouraging honest and transparent dialogue to
understand the perspectives and needs of all parties.
Active listening to ensure everyone feels heard and valued.
2. Empathy and Understanding
Putting oneself in others' shoes to better understand their
concerns,
motivations, and goals.
Acknowledging the emotions involved in the negotiation
process.
3. Focus on Interests, Not Positions
Identifying the underlying needs and interests rather than
clinging to
rigid demands.
Common factors associated with
win-win
4. Collaboration and Teamwork
Working together to find mutually acceptable
solutions.
Building trust and fostering a cooperative
environment.
5. Clarity in Goals and Expectations
Clearly defining objectives and desired outcomes to
minimize
misunderstandings.
Establishing shared goals that benefit all parties.
6. Respect and Professionalism
Maintaining respect for all participants, regardless of
differing views.
Avoiding blame or personal attacks.
7. Flexibility and Adaptability
Being open to adjusting strategies and compromises to
reach an agreement.
Considering alternative approaches when necessary.
8. Problem-Solving Mindset
Viewing the negotiation as an opportunity to solve
problems rather than a competition.
Using critical thinking and creative ideas to overcome
obstacles.
9. Patience and Emotional Regulation
Staying calm and composed, even during
challenging discussions.
Allowing time for reflection and avoiding rushed
decisions.
10. Commitment to Implementation
Ensuring that all parties agree to and are
committed to executing the negotiated terms.
Setting up a plan for follow-up and accountability.
By focusing on these factors, schools can foster a culture of constructive negotiation, ultimately
promoting collaboration and harmony among stakeholders.
Achieving win-win
Agreements
Separate People from the Problem: Focus on the
issue, not personal differences.
Generate Options for Mutual Gain: Brainstorm
innovative solutions.
Use Objective Criteria: Base decisions on
standards, not opinions.
Example: Sharing technology resources between
departments.
Role of
Communication in
Conflict Resolution
Assertiveness: Express your needs clearly and
respectfully.
Feedback: Provide constructive criticism without
blame.
Non-verbal Cues: Maintain open and positive body
language.
Activity: Role-play a negotiation scenario between
Case Study Activity
Instructions:
Each Department will identify a
problem that take place in school,
then discuss and propose solutions
using negotiation principles
achieving win-win agreements.
Present findings to the group.
TIPS FOR SUCCESS
Maintain a positive and open mindset.
Be patient and persistent.
Focus on long-term relationships, not just
immediate wins.
Example: Building trust by consistently
honoring agreements.
.
CLOSING THE DEAL
Negotiation and conflict resolution
are essential skills for educators.
 The goal is to achieve solutions
that benefit all parties.
 Practice these principles in
everyday interactions for a more
collaborative school
environment.
CONCLUSIO
N
MASTERING THE ART OF NEGOTIATION
TAKES PRACTICE, BUT HE REWARDS
ARE WORTH IT.
BY FOLLOWING THESE
PRINCIPLES, YOU CAN ACHIEVE
SUCCESSFUL OUTCOMES WHILE
MAINTAINING POSITIVE
RELATIONSHIPS.
THANK YOU FOR
YOUR ATTENTION

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PRINCIPLES OF

1.Preparation. Understand the issue and define

5. Competing: Stand firm when critical issues are at

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