Chapter 2 Functions of Management 2024
Chapter 2 Functions of Management 2024
Learning Objectives
WhatisisManagement?
What Management?
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
Learning Objectives
Define Management
Managerial Skills
Defining Management
F.W.Taylor
Text
Low Level
•Low-level managers work most closely with
the greater workforce and hold a much more
Low Level interpersonal role than any of the other levels
of management.
•These managers work to ensure that individual
employees are meeting their performance
goals in a way that aligns with the
organizational goals,
Low Level
Low Level
Planning
1
5 Controlling
Organizing 2
4 Directing
Staffing 3
Learning Objectives
What is Management
Planning as
as aa Function
Functionof
ofManagement
Management
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
Learning Objectives
What is a Plan?
Types of Planning
Importance of Planning
Vision
Clarifies long term direction of a
company [where the company is
going] & reflects management’s
aspirations for the company.
Objectives
Mission
Statement of the basic purpose
Goals for a company's existence & its
values [role towards customers,
employees, society, etc.].
Strategy Strategy
Course of action created to
achieve a long term goal.
Goals
Mission Long term aims that a company /
individual wants to achieve.
Objectives
Vision Concrete attainments that can be
achieved by following a certain
number of steps.
Vision Mission
"Our Vision is to put joy in kids’ "Our Goal is to be the Worldwide
hearts and a smile on parents’ Authority on Kids, Families and
faces." Fun."
Vision Mission
"To bring inspiration and "To lead in corporate citizenship
innovation to every athlete* through proactive programs that
in the world” reflect caring for the world family
* If you have a body, you are an of Nike, our teammates, our
athlete. consumers, and those who
provide services to Nike”.
Mission Statement
"Facebook's mission is to give people the power to share and make
the world more open and connected."
Strategic
• Designed with entire
organization in mind & starts
with the Mission statement
•Top level function
Objectives •Look ahead plans – 3/5/10 yr
Tactical
• Translate the strategic plans to
specific plans relevant to a
Top Level distinct area of the organization
•Middle level function
Operational
•Focussed on the specific
procedures and processes
•Low level function
Low Level • Single use plans
• Ongoing plans
Securing co-
operation
Formulation of
derivative plans
Choice of alternative
Establishment of course of action
Planning Premises
Establishment of Objectives
Reduces
Uncertainties
Minimizes impulsive
Provides Planning bridges & arbitrary decisions
Direction the gap between
where we are &
where we want to
be
Resource
Allocation
Problems of External
Rapid Inflexibilities
Change Political Climate
Learning Objectives
What is Management
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
Learning Objectives
What is Organizing
Nature of Organizing
Components of Organizing
Steps of Organizing
Benefits of Organizing
What is Organizing?
Organizing involves:
Nature of Organizing
Composition of
Individuals &
Differentiated Groups
Functions Division of Work Intangible
& Specialization
Continuity
Components of Organizing
Division of Labour
Assigning responsibility for each
activity to an individual / group. It
Division becomes Specialization when the
of Labour responsibility for a specific task lies
with a designated expert in that field.
Delegation of Authority
Process managers use delegation to
transfer authority to positions below
them. Organizations today tend to
Span of Components of Delegation of encourage delegation from highest to
lowest possible levels. It improves
Control Organizing Authority
flexibility.
Departmentation
It is the basis on which individuals are
grouped into departments and
departments into total organizations.
Span of Control
Departmentation It refers to the number of
subordinates a supervisor has.Factors
that affect span of control are
Geographical Location, Capability of
November 25, 2024 workers, and Similarity of task 24
Organizing as Function of Management
Building relationship
between authority and
responsibility
Classification of the
Organizinzing the authority
activities
Identificatio of activities of
the organization
Benefits of Organizing
Optimum utilization
of Resources
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
Learning Objectives
What is Staffing
Steps in Staffing
Manpower Planning
Recruitment
Selection
What is Staffing
Recruitment
Identifying manpower
requirements – Manpower
Planning
Manpower Planning
Manpower Planning
Process of identifying the no. of
people required to ensure the
organization achieves it’s defined
Goals.
Recruitment
Recruitment
Adverts J
Process of soliciting applications from
B o ob the external / internal environment
ard
s
Transfers
Assessment
Centers
W
r
Te itte
sts n ling
fi
Pro
Functions of Management
Learning Objectives
What is Management
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
Learning Objectives
What is Directing
Components of Directing
Benefits of Directing
What is Directing?
Components of Directing
Supervision
Supervision is overseeing efforts of
employees and other resources to
Supervision accomplish stated work outputs.
Motivation
Motivation is something that moves
the person to action, and continues
him in the course of action already
initiated / about to be initiated.
Leadership
Components of Motivation Leadership is essentially a continuous
Communication
Directing process of influencing behaviour.
Communication
Communication is the transfer of
information from one person to another
by transmitting ideas, facts, thoughts,
feelings & values. In its absence,
Leadership organisation would cease to exist.
Benefits of Directing
Attempts to get
maximum out of
employees
Initiates action
to get desired
results
Learning Objectives
What is Management
Controlling as
Controlling as aFunction
FunctionofofManagement
Management
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
Learning Objectives
What is Controlling
Characteristics of Controlling
Steps in Controlling
Typs of Control
Techniques of Controlling
What is Controlling?
Characteristics of Controlling
Continuous
Process
Pervasive
Correct deviations
Identifying &
communicating
deviations
Comparing actual
performance with
Measurement of standard performance
Actual Performance
Establishment of Standards
Types of Control
Preliminary – Feed forward
•Control that takes place at input level
• the aim is to eliminate the behavior
Preliminary because of an unexpected result in the
work performed
Concurrent
•As the work is being performed
•Checkpoint – observed issues can be
solved and process continued
Types of Control Concurrent
Post Action
Post Action
• Feedback process
Learning Objectives
What is Management
Summary
Example text
Go ahead and replace it with
your own text. This is an
example text.
11 22 33 44 55