Performing Actual Selling of Products or Services

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PERFORMING

ACTUAL SELLING
OF PRODUCTS
OR SERVICES
Selling products and services effectively involves understanding
your offerings, identifying your target audience, and building relation
with potential customers. You should clearly present the benefits of
your product, address any concerns they may have, and confidently
close the deal. Following up after the sale is essential to ensure
customer satisfaction and encourage future business. Lastly,
regularly reflect on your techniques to continually improve your
selling strategy.
SELLING STRATEGIES
1. COLD CALLING 2. CONSULTATIVE SELLING

3. DIRECT SELLING 4. PERSUASIVE SELLING


COLD CALLING
01 The process of approaching prospective
customers or clients who were not expecting
such an interaction.
CONSULTATIVE SELLING
02 Emphasize customers’ needs and meeting
those needs with solutions combining
products and services.
DIRECT SELLING
03 Face to face presentation, demonstration and
sale of products or services, usually at the
home or office of a prospect by the
independent direct seller.
PERSUASIVE SELLING
04 It calls for the ability of the seller to persuade
his buyer according to the compelling reasons
why the buyers need to buy your enterprise.
Steps You May Follow
in Selling
1. Prospecting – You can get prospects from a number of
sources. oftentimes, referral from existing customers is the
best way. What you only need to do is ask. On the other hand,
qualifying prospects is an activity where you are trying to
determine whether you are likely to buy. The importance of
thisis based on the premise that not all prospects meet the
criteria to buy.
2. Sales Presentation – It is the time when you are presenting
your product or service to your customers with the objective to
stimulate further their interest. Oftentimes, this activity begins
with open - ended questions. It helps you discover what your
customers want and need. There are at least four types of
presentation.
One is stimulus –response where you try to offer the necessary
information (stimulus) at the right time to make your client buy
(response).

Secondly, formula selling is more thorough in providing your product


information. The advantage of this is that it reduces the risk of loosing
important information.
Thirdly, canned presentation is presenting what you have
memorized just doing it by reading.

Finally, need presentation involves asking questions and listening


to customers answers to identify their needs and desires.
3. Handling questions – Usually, prospects are objecting
based on costs, benefits or both. They also do it because they
do not see the necessity to buy. Others do the objection
because they want the deal to be more beneficial for them. In
this step you need to be patient and demonstrate interest in
your clients’ need.
4. Closing – This is one of the important steps because in this
stage you will ask your clients orders and secure their
commitment to purchase. Oftentimes, you will be the one to
initiate the closing.
5. Build Long –Term Relationships – Let it not be said that
the
closing is not the end of selling but the beginning of your long
-term relations with the customers. It involves follow - up
sales to see to it that they are satisfied with your enterprise.
William A. O’Connell came up with a conclusion in his research
that conducting the follow – ups is necessary to obtain repeat
sales from existing customers. It also costs about half the
amount needed to close a sale with a new customer.
THANKS

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