Module 1
Module 1
Analytics
March 6, 2024
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A quick intro to me…
• My name is Aditya Phadke, but please feel free to call me Adi.
• I love data.
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A quick intro to the course…
• It’d be preferable for us to all be on camera but it is not mandatory.
Case Presentation 1 20
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Opening Vignette – Sports Analytics
Sports Analytics—An Exciting Frontier for Learning and
Understanding Applications of Analytics
• Sports analytics is becoming a specialty within analytics
• Sports is a big business
– Generating $145B in revenues annually
– Additional $100B in legal and $300B in illegal gambling
• Analytic in sports popularized by the Moneyball book by Michael
Lewis in 2003
– About Oakland A’s
– And the follow-on movie in 2011
• Nowadays, analytics is used in many facets of sports
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Opening Vignette – Sports Analytics
Discussion Questions
1. What are some factors that might be part of a PM for
season ticket renewals?
2. What are techniques that football teams can use to do
opponent analysis?
3. How can wearables improve player health and safety?
What kinds of new analytics can trainers use?
4. What other analytics applications can you envision in
sports?
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Changing Business Environments and Evolving
Needs for Decision Support and Analytics
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Evolution of Computerized Decision
Support to Analytics/Data Science
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A Framework for Business Intelligence (1 of 3)
• DSS → EI S → BI
• Definition of Business Intelligence
– [Broad Definition] An umbrella term that combines
architectures, tools, databases, analytical tools,
applications, and methodologies
– [Narrow Definition] Descriptive analytics tools and
techniques (i.e., reporting tools)
• The Origins and Drivers of BI (See Figure 1.9)
• The Architecture of BI (See Figure 1.10)
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A Framework for Business Intelligence (2 of 3)
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A Framework for Business Intelligence (3 of 3)
• The Architecture of BI
• Figure 1.10 A High-Level Architecture of BI
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Application Case 1.1
Sabre Helps Its Clients through Dashboards and
Analytics
Questions for Discussion
1. What is traditional reporting? How is it used in the
organization?
2. How can analytics be used to transform the traditional
reporting?
3. How can interactive reporting assist organizations in
decision making?
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Transaction Processing Versus Analytic
Processing
• Online Transaction Processing (OLTP)
– Operational databases
– ERP, SCM, CRM, …
– Goal: data capture
• Online Analytical Processing (OLAP)
– Data warehouses
– Goal: decision support
• What is the relationship between OLTP and OLAP?
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Appropriate Planning and Alignment with
the Business Strategy
• Planning and Execution → Business, Organization,
Functionality, and Infrastructure
• Functions served by BI Competency Center
– How BI is linked to strategy and execution of strategy
– Encourage interaction between the potential business
user communities and the IS organization
– Serve as a repository and disseminator of best BI
practices between and among the different lines of
business.
– Standards of excellence in BI practices can be
advocated and encouraged throughout the company
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Real-Time, On-Demand BI is Attainable
• Emergence of real-time BI applications
• Justifying the need
– Is there a need for real-time [is it worth the additional
expense]?
• Leveraging the enablers
– RFI D
– Web services
– Intelligent agents
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Critical BI System Considerations
• Developing or Acquiring BI Systems
– Make versus buy
– BI shells
• Justification and Cost–Benefit Analysis
– A challenging endeavor, why?
• Security
• Protection of Privacy
• Integration to Other Systems and Applications
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Analytics Overview
• Analytics…a relatively new term/buzz-word
• Analytics…the process of developing actionable
decisions or recommendations for actions based on
insights generated from historical data
• According to the Institute for Operations Research and
Management Science (INFORMS)
– Analytics represents the combination of computer
technology, management science techniques, and
statistics to solve real problems.
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Business Analytics
• Figure 1.11 Three Types of Analytics
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Descriptive Analytics
• Descriptive or reporting analytics
• Answering the question of what happened
• Retrospective analysis of historic data
• Enablers
– O LAP / DW
– Data visualization
▪ Dashboards and Scorecards
– Descriptive statistics
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Predictive Analytics
• Aims to determine what is likely to happen in the future
(foreseeing the future events)
• Looking at the past data to predict the future
• Enablers
– Data mining
– Text mining / Web mining
– Forecasting (i.e., time series)
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Application Case 1.4
Analyzing Athletic Injuries
Questions for Discussion
1. What types of analytics are applied in the injury
analysis?
2. How do visualizations aid in understanding the data and
delivering insights into the data?
3. What is a classification problem?
4. What can be derived by performing sequence analysis?
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Prescriptive Analytics
• Aims to determine the best possible decision
• Uses both descriptive and predictive to create the alternatives,
and then determines the best one
• Enablers
– Optimization
– Simulation
– Multi-Criteria Decision Modeling
– Heuristic Programming
• Analytics Applied to Many Domains
• Analytics or Data Science?
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Analytics Examples in Selected Domains
• Analytics Application in HealthCare
• Analytics in Retail Value Chain
• Figure 1.12 Example of Analytics Applications in a Retail Value Chain
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Analytics Examples in Retail Value Chain
Table 1.1 Examples of Analytics Applications in the Retail Value Chain
Analytic
Application Business Question Business Value
Inventory 1. Which products have high demand? 1. Forecast the consumption of fast-moving products
Optimization 2. Which products are slow moving or and order them with sufficient inventory
becoming obsolete? to avoid a stock-out scenario.
2. Perform fast inventory turnover of slow-moving
products by combining them with one in high demand.
Price Elasticity 1. How much net margin do I have on 1. Markdown prices for each product can be optimized
the product? to reduce the margin dollar loss.
2. How much discount can I give on this 2. Optimized price for the bundle of products is
product? identified to save the margin dollar.
Market Basket 1. What products should I combine to 1. The affinity analysis identifies the hidden
Analysis create a bundle offer? correlations between the products, which can elp in
2. Should I combine products based on following values a) Strategize the product bundle
slow-moving and fast-moving offering based on focus on inventory or margin. b)
characteristics? Increase cross-sell or up-sell by creating bundle from
3. Should I create a bundle from the different categories or the same categories,
same category or different category line? respectively.
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