GeM Portal

 Government E-Marketplace is an online portal where government buyers and sellers can exchange goods and services
without the fear of fraud and in a quick manner.
 Govt Buyers: All Central government and State Government Ministries/Departments including its attached/subordinate
offices, Central and State autonomous bodies, Central and State Public Sector Units and local bodies etc. are authorized to
make procurement through GeM portal.
 This portal was first launched on 9th August 2016 by the Ministry of Commerce and Industry, Government of India
replacing nearly 100 years old DGS&D (Directorate General of Supplies & Disposals)
 The Ministry of Finance regulates the purchases through GeM by Government users. The exchanges are authorised and
obligatory under Rule No. 149 in the General Financial Rules, 2017. GeM is owned by SPV (Special Purpose Vehicle)
 It has collaborated with various banks and ERP (Enterprise Resource Planning) systems of large buyers for payment
services.
 Salient features of GeM
 Transparency, efficiency, speed and easy to use in procurement.
 Direct purchase, e-bidding, direct reverse auction, and bidding with reverse e-auctions
are some modes for procuring goods and services.
 This online platform enables economies of scale, efficient price discovery, and
dissemination of best practices,
 It supports Govt. vision of Make in India using filters for selecting goods which are
Preferential Market Access (PMA) compliant and those manufactured by Small Scale
Industries(SSI).
 Advantages
Edges For Buyers (GeM Portal) Edges For Sellers (GeM Portal)
It offers an affluent listing of products for individual
Sellers have direct entrance to all government departments.
categories of goods or services.

It has features like Search, Compare, Select, Filter, and It is a one-stop solution for marketing with the tiniest efforts.
Buy.

One can buy goods and services online as per the need. It enables bids or a reverse auction on products and services.

It enables transparency. There’s a feature of “New Product Suggestion” for the sellers.

It is an easy portal to operate. A seller can change the price based on market conditions.

It ensures a constant vendor rating system. The dashboard is apt for selling, monitoring supplies, and making
payments.

It has an updated user-friendly dashboard for buying and It enables consistent purchase procedures.
monitoring supplies and payments.

There’s always an easy return policy.

 Requirements to utilize the GeM portal

First a Primary User needs to register & then the Secondary User is got registered by

Primary User on GeM portal. Requirement of Registration on GeM are as follows:

 Aadhaar number of the user

 Mobile number which is linked with Aadhaar

 Email ID ending with gov.in/nic.in/gembuyer.in

 Verifying authority details such as name, mobile number and email ID ending with

gov.in/nic.in
 Goods up to what value can be purchased on GeM?
Please refer Rule 149 of GFR 2017. The GeM portal shall be utilized by the Government buyers for direct on-line purchases
as under :
Up to Rs.25,000/- through any of the available suppliers on the GeM, meeting the requisite quality, specification and
delivery period. The procuring authorities will certify the reasonability of rates.
Above Rs.25,001/- and up to Rs.5,00,000/- through the GeM Seller having lowest price amongst the available sellers,
of at least three different manufacturers, on GeM, meeting the requisite quality, specification and delivery period. The
tools for online bidding and online reverse auction available on GeM can be used by the Buyer if decided by the
competent authority. The procuring authorities will certify the reasonability of rates.
Above Rs.5,00,000/- through the supplier having lowest price meeting the requisite quality, specification and delivery
period after mandatorily obtaining bids, using online bidding or reverse auction tool provided on GeM. The procuring
authorities will certify the reasonability of rates.
 How to make purchase on GeM?
 SignUp using the link https://gem.gov.in/register/buyer/signup. On completion of verification, Login as Primary
user/HoD in GeM portal and create secondary users (Buyer/Consignee/PAO/DDO) after clicking on Manage users tab
available in Dashboard.
 Buyer to login to GeM portal. Select and cart the product as per the requirement through application of various filters.
Buyers should apply filters carefully to define their requirement without adversely affecting competitiveness. Select the
proper buying method as per the GFR-149.

 Create demand — Generate Sanction order — Generate contract. Once order is placed, Seller to deliver the Goods/
Services to consignee within stipulated delivery date and generate on-line invoice on GeM portal.

 Consignee to login after receipt of Items. Generation of Provisional receipt Certificate (PRC) within 48 hrs of receipt of
stores. Generation of Consignee Receipt and Acceptance Certificate (CRAC) within 10 days of receipt of stores.
 Bill processing by buyer (within 2 days of generation of CRAC by consignee) — Bill to be
forwarded to PFMS by DDO within 1 day of on-line receipt of bill from Buyer against e-signed
Consignee’s Receipt and Acceptance Certificate (CRAC) (In case of central government
organizations paying through PFMS) — Payment to be made by PAO from PFMS within 2 days
of receipt of bill from DDO (total time limit for payment is 10 days from date of generation of
CRAC). Or

 Buyer to forward all documents for payment to Paying Authority and Payment to be released
by Paying Authority / PAO within 10 days of generation of Consignee’s Receipt (In case of
users paying through SBI e-pay or Other mode of Payment.)
To know more:
https://indiangovernmentemarketplace.in/gem-portal-everything-you-need-to-know2022/
 GeM Hands on Approach

•1: How to Login as organisation/ Office and users on GeM

• Two Stages
• Step-1: Login as Organisation/Office
• Step-2: Login as Secondary Users

•2: How to procure Goods & Services on GeM

Important Aspects of while procuring on GeM
portal
•Parties in GeM
Buyer
 Who can buy
 How to register to buy
 How to buy
Seller
 Who can sell
 How to register to sell
DGS&D
 Role and responsibilities
•Each has its predefined role and responsibilities
 Steps for Login as
Organisation/Office/HOD
• Step1: Login to https://gem.gov.in
• Step2: Click on Login/Register Webpage
• Step3: Fill the required login credentials and Click
Login

Click

LOGI
N
 Flowchart for Login as Organization/HOD

Go to
GeM www.gem.gov.in
Website

Register/ Click on “Login/Register“

tab on the top right
login corner of GeM Website
Webpage

Login
Section
Fill the required credential
and click on LOGIN 5
 Steps to Procurement
•Login as a Buyer
•Go to the Market option
•Select the required product category
•Narrow down your selection by providing details of your
requirement on three criteria
•Select the desired product and proceed
with purchase / adding to cart
 Administrative Filter
1.Put the administrative
filter
2. Quantity required
3. Delivery Location
4.Year of experience with
government
5. Supplier Rating
 Financial Filter

1. Put the financial filter

2. Product amount range
3.Annual turnover of the
supplier
4. PMA-Value addition
5. Profit & Loss of supplier
 Product Description

Put the product technical

specification as per
requirement of buyer.
•As brand
•As model
•Processor etc
 Important Note

•All filters applied by the buyer at the selecting product

always remain on GeM and it may be seen by the HOD that
is the buyer have adequate justification as per requisite
quality.
 The Purchase Process
• If the total purchase amount upto Rs. 25,000,
• If the total purchase amount above Rs. 25,000
Please refer Rule 149 of GFR 2017. The GeM portal shall be utilized by the Government buyers for direct on-line purchases as
under :
Up to Rs.25,000/- through any of the available suppliers on the GeM, meeting the requisite quality, specification and
delivery period. The procuring authorities will certify the reasonability of rates.
Above Rs.25,001/- and up to Rs.5,00,000/- through the GeM Seller having lowest price amongst the available sellers, of at
least three different manufacturers, on GeM, meeting the requisite quality, specification and delivery period. The tools for
online bidding and online reverse auction available on GeM can be used by the Buyer if decided by the competent
authority. The procuring authorities will certify the reasonability of rates.
Above Rs.5,00,000/- through the supplier having lowest price meeting the requisite quality, specification and delivery
period after mandatorily obtaining bids, using online bidding or reverse auction tool provided on GeM. The procuring
authorities will certify the reasonability of rates.
 Purchase Process
1. When the purchase amount is Less than Rs 25, 000:
•There is no need of doing comparison.
•Buyer can select any product as per their specifications.

2. When the purchase amount is more than Rs 25, 000:

•It is mandatory to do comparison of the products first.
•Buyer need to select the L1 product.
•..\GeM _ Market Comparison Sheet.pdf
Comparison
Sheet
 Purchase
Options
1. Direct Purchase
2. L1-Purchase
3. Bidding
4. Reverse Auction
 Direct Purchase
For the purchases in the above condition:
• Go on product of screen and select product at top of right for
comparison of products maximum upto four products.
• Select the product(s).
•If the amount is less than 25, 000 then buyer can go For any
product.
• Add to cart.
 BUYER
Direct Purchase

•And the same may “add to cart” by clicking on add to cart button.

• Go to cart and select the product which need to be purchased and

Direct Purchase option.
 BUYER Direct Purchase
•The total purchase price upto Rs. 50, 000 buyer may go for
direct purchase by clicking direct purchase button.
•Demand generation page will be displayed on screen.
•Fill the required details and upload Financial Approval.
 BUYER

• Select DDO along

with Code
• Fill Grant No.
• Select Function
Head
• Select Object
Code
• Click On Block
Budget
 BUYER
By filling the required information press submit button and OK to
generate the demand.
BUYER

•After clicking of Ok button, demand no. will be generated on

screen and notification will be sent to the HOD, and Buyer.
BUYER Direct Purchase
•Go to main page and click on “manage product” menu and
click on demand/order list.
•Buyer will see different demand generated and click on
process button.
 BUYER Direct Purchase
• By clicking on process button, buyer will find the sanction order page.
• Click on

Generate Sanction Order.

 BUYER
Direct Purchase

1.Fill OTP on required box and

e-sign it.
2.Buyer may see e-signed
sanction order.
3.Thereafter, click on approve
and generate contract.
•These documents duly signed digitally (e-sign) by the Buyer will
be made available online to the concerned DDO, PAO and
Seller/Supplier.
•The DDO and PAO shall have access to the Contract
Agreement /Supply Order/Purchase Order online In order to
ensure that the Bill is generated at the stage of payment in
accordance with the contractual provisions.
An electronic signature, or e-signature, refers to data in electronic form,
which is logically associated with other data in electronic form and which is
used by the signatory to sign.
 Direct Purchase

• After generating the contract, the seller/supplier will dispatch the along with
the issue of online invoice on Gem portal.
• A invoice will be online available to the buyer and DDO/PAO
regarding invoice cum bill.
• Then GeM portal will send a SMS/ email alert to the Buyer,
on submission of Invoice.
 CONSIGNEE Direct Purchase

•After intimation of invoice, consignee needs to login.

•The Buyer/consignee receives the Goods/Services and issues an
online Provisional Receipt Certificate (PRC), within 48 hours, ..\
PRC.pdf
•It contains the details regarding:-
• Quantity received
• Date of receiving of consignment.
CONSIGNEE Provisional Receipt Certificate (PRC)
 CONSIGNEE

• After verification Including assessment of quality and quantity, the

Consignee will Issue on-line digitally signed Consignee's Receipt &
Acceptance Certificate (CRAC) for that stage within 10 days of date of issue
of PRC.
..\CRAC.pdf
• The CRAC would clearly indicate:
• the Order quantity
• rejected quantity (if any, with reasons for rejection
including shortages/damaged /unaccepted quality)
• quantity accepted and cleared for payment
 Consignment Receipt and Acceptance Certificate
CONSIGNEE (CRAC)
•Notification regarding receiving of supplies will be sent to buyer,
consignee, HOD and Supplier
 DDO

•After issuing PRC and CRAC, the information regarding receipt and
acceptance of goods has been sent to supplier on GeM Portal.
•Now, DDO/PAO will login to process payment.
•Login as PAO/DDO, go to manage products at the top.
•Under Manage Products select Indent/Order list
• After selecting Indent/order list PAO/DDO will navigate to
the
demand/order list.
• The latest demand generated will be displayed at the top. DDO
• Under the column Action, select Process
• After clicking on Process, payment authority will be navigated to “bill
processing by HOD ” page. DDO
 Payment Process
PAO/DDO can have access to different documents
namely:
1. Financial Approval
2. Sanction order
DDO
3. Contract
4. Seller Invoice
5. Provisional Receipt Certificate
6. Consignee Receipt and Acceptance Certificate
7. Buyer Bill process
 Payment Process
•Click on Pay Using PFMS/SBI Payment gateway at
the below.
If the total purchase amount above Rs 25,000
Bidding and Reverse
Auction
•Bidding:- Bidding is an offer (often competitive) to set a price
by an individual or business for a product or service or a
demand that something be done. Bidding is used to
determine the cost or value of something.
•Reverse Auction: A reverse auction is a type of auction in
which the roles of buyer and seller are reversed. In a reverse
auction, the sellers compete to obtain business from the
buyer and prices will typically decrease as the sellers
underbid each other.
Bidding
 Bidding
• If the buyer wants to participate in Bidding, then buyer needs to select the L1
product and “add to cart” by clicking on add to cart button.
• After adding the product to the cart and selecting to purchase, the buyer will have
three options: Bidding, Reverse Auction and Direct Purchase. Select “BIDDING”.
• Fill the required details:-
• Delivery days
• Mention the Bid start and end date.
• Quantity
• Extra specifications(if needed)
• Click on “CREATE BID”
 If the total purchase amount above Rs 25,000

For the purchases in the above condition:

• Go on product of screen and select product at top right for comparison
of products maximum upto four products.
• Press compare button which shows on screen and OK.
• Buyer will find a comparison sheet.
• At the end of the comparison sheet, GeM portal will display the L1 to purchase amongst
all the available products on GeM portal.
 If the total purchase amount above Rs 25,000
• And the same may “add to cart” by clicking on add to cart button.
• Go to cart and select the product which need to
be purchased.
• The purchase price above Rs. 50, 000 then, buyer has three options:
 If the total purchase amount above Rs 25,000
Reverse Auction
• Select the products
to purchase.
• GeM portal will suggest the L1
product.
• Add to cart
• After selecting the product in the
cart, GeM will give three options:
Reverse Auction, Bidding, Direct
Purchase
• Click on Reverse Auction button.
 Reverse Auction

• Fill the required

details:-
• Delivery days
• Mention RA start
the and end
• date.
Quantity
• Step value decrement
• Extra specifications(if
needed)
• Click on “Finalize RA”
• After clicking on “Create RA”, buyer will be navigated to Reverse Auction Details page
where details about RA and product will be displayed.
• Accept the terms and conditions and Click on “FINALIZE RA”
Thank You