ADMINISTRATI
VE OFFICE
MANAGEMENT
WHAT IS
OFFICE?
WHAT IS OFFICE?
Office – primarily concerned
with collection and supply of
information. It refers to the
place where information is
processed, such as a credit
office, a lawyer’s office or an
office in the home.
WHAT IS OFFICE?
Office – a place in which the
affairs of a business,
professional person, or
organization are carried out.
“Office dynamics are all about how the people in an organization
function with one another to accomplish tasks as a whole unit ”
WHAT IS OFFICE?
The office as a function, where
interdependent systems of
technology, procedures, and
people are at work to manage
one of the firm’s most vital
resources ---- information.
Workers use information in many ways, such as:
• Creating information
• Searching information
• Processing information
• Communicating information
• Managing information
Some examples of handling information:
• Writing a policy for sales returns
• Entering details of a customer’s order on a
computer
• Answering inquiries by telephone
• Maintaining calendars
• Maintaining databases and files
• Maintaining financial records
WHAT IS
ADMINISTR
ATIVE?
WHAT IS
ADMINISTRATIVE?
Administrative –
refers to the tasks or activities
related to the organization,
management, and coordination
of a business, institution, or
other enterprise.
WHAT IS
ADMINISTRATIVE?
Administrative –
It often involves handling
clerical, routine, and
supportive functions that
contribute to the overall
operation of an organization.
WHAT IS
ADMINISTRATIVE?
Administrative tasks are duties
related to maintaining an office
setting.
(often include tasks such as scheduling
appointments, answering phones, greeting
visitors, and maintaining organized file systems
for the organization, etc.)
WHAT IS
MANAGEME
NT?
WHAT IS MANAGEMENT?
Management – primarily refers
to the process of dealing with
or controlling things or people.
It involves the effective use of
people, materials, and
technology to accomplish tasks
efficiently and effectively.
WHAT IS MANAGEMENT?
Management - It is an act of
creating and maintaining such a
business environment wherein
the members of the organization
can work together, and achieve
business objectives efficiently
and effectively.
WHAT IS MANAGEMENT?
Management - the coordination and
administration of tasks to achieve a
goal. It involves making informed
decisions, optimizing resource
allocation, fostering collaboration
among teams, providing leadership,
and monitoring progress to ensure
alignment with established
benchmarks.
“Effective management is essential for the
success of any organization, as it ensures that
resources are used efficiently and that goals are
achieved”
...........WHA
T IS ADMIN.
OFFICE
MANAGEME
WHAT IS
ADMINISTRATIVE OFFICE
MGT.?
Administrative Office
Management –useful for career
oriented people whose works deal
on communication, manage
information, use technology,
handle records, work with people
and solve problems in an office
setting.
WHAT IS
ADMINISTRATIVE OFFICE
MGT.?
Administrative Office Management
–involves the design,
implementation, evaluation, and
maintenance of the process of
work within an office or
organization, in order to maintain
and improve efficiency and
productivity.
ADMINISTRATIVE OFFICE
MGT.?
Administrative and Office
Management –involves overseeing
the day-to-day operations,
managing administrative staff, and
ensuring that administrative tasks
are completed efficiently and
effectively.
OBJECTIVES
OF ADMIN.
OFFICE
MANAGEME
OBJECTIVES OF
ADMIN. OFFICE MGT.
1 2
To ensure that relevant To provide effective
organizational activities management of the
are designed to minimize organization’s
individual and unit information.
productivity.
OBJECTIVES OF
ADMIN. OFFICE MGT.
3 4
To maintain To develop effective
reasonable quantity work processes and
and quality procedures.
standards.
OBJECTIVES OF
ADMIN. OFFICE
5 6
MGT.
To help define the duties
To provide a satisfactory and responsibilities of
physical and mental employees assigned
working environment for within the
the organization’s administrative office
employees. management functional
area.
OBJECTIVES OF
ADMIN. OFFICE MGT.
7 8
To develop satisfactory lines of
communication among To help employees
employees within the
administrative office
maintain a high level of
management functional area work effectiveness.
and between these employees
and employees in other areas
within the organization.
OBJECTIVES OF
ADMIN. OFFICE MGT.
9 10
To enhance the To assure the
effective supervision of efficient and proper
office personnel. use of specialized
office equipment.
FUNCTIONS
OF ADMIN.
OFFICE
MANAGEME
FUNCTIONS OF
ADMIN. OFFICE MGT.
1
Applies to those responsible for managing the
office and for making decisions that concern
the day-to-day operations of the office.
FUNCTIONS OF
ADMIN.
2
OFFICE MGT.
Administrative Office Management is the
process of planning, organizing and
controlling all the information-related activities
and of leading or directing people to attain the
objectives of the organization.
FUNCTIONS OF
ADMIN. OFFICE MGT.
3
Traditionally, the administrative office
management functions were limited to basic
clerical services and to office personnel.
With the passage of time, development of new
information technologies, a global economy, a larger
and more culturally diverse workforce results to
Information Revolution --- an increase demand for more
information in order to make intelligent decision at
greatly accelerated rates.
The “one-department office” concept gradually gave
way to a broader, company-wide information
management concept in which the administrative office
manager became responsible for an expanded area of
work in the information age.
THE ADMIN.
OFFICE
MANAGER
WHO IS ADMIN. OFFICE
MANAGER?
Administrative Office Manager –
is a person who heads up the
company. Wide information
management function
may have one of several titles, such
as administrative office manager,
Office
manager, manager, administrative
WHO IS ADMIN. OFFICE
MANAGER?
Administrative Office Manager – is
responsible for planning,
organizing, controlling the
information, processing
activities and for leading people
in attaining the organization’s
objectives.
RESPONSIBILI
TIES OF
ADMIN.
OFFICE
RESPONSIBILITIES OF
1ADMIN. OFFICE MANAGER
Planning
this is all about planning and development;
assessing the need for designing and
implementing new functions and services.
RESPONSIBILITIES OF
2ADMIN. OFFICE MANAGER
Organizing
this is all about planning and development;
assessing the need for designing and
implementing totally new functions and
services.
RESPONSIBILITIES OF
3ADMIN. OFFICE MANAGER
Leading (Staffing & Directing)
This is about the growth and experiences
of an employee.
RESPONSIBILITIES OF
4ADMIN. OFFICE MANAGER
Controlling
This is about the quality and quantity of
work. This is where we take corrective
actions whenever necessary. This also
motivate employees to be cost-conscious.
SKILLS
NEEDED OF A
ADMIN.
OFFICE
SKILLS NEEDED OF A
ADMIN. OFFICE MANAGER
SKILLS NEEDED OF A
ADMIN.
Conceptual Skills OFFICE
Human Skills MANAGER
Technical Skills
work-related skills
the ability to a manager’s ability that demonstrate
use existing to communicate, the manager’s
knowledge to coach, lead, ability to use the
resolve conflicts, technological tools,
acquire achieve techniques, and
additional consensus, and procedures specific
knowledge. motivate workers. to a particular field.
COMPETENCIES/
QUALIFICATIONS
that are expected in
an AOM position
COMPETENCIES/
QUALIFICATIONS formanagement
1. Thorough understanding of various business AOM
fundamentals
position
2. Leadership
3. Educational Requirements
4. Traits such as: Integrity, intelligent, energy
5. Able to write formal reports on finances and planning
6. Assertively
7. Flexibility
8. Accuracy
9. Ability to cope with pressure
ALTERNATIVE
OFFICES
ALTERNATIVE OFFICES
Home Office
Space within a home organized for
performing office tasks.
A workspace is set up within a person's
home, typically for conducting business
or remote work.
ALTERNATIVE OFFICES
Mobile office
An office located at a temporary site that can move
from place to place.
A flexible work arrangement that allows individuals
to work from various locations, such as coffee
shops, libraries, etc.
ALTERNATIVE OFFICES
Co-working Spaces
Shared workspaces where individuals or
businesses can rent desks or private offices.
It is an arrangement in which workers for different
companies share an office space.
ALTERNATIVE OFFICES
Virtual Office
The capability to perform work activities
away from a traditional office setting. It has
no physical form.
A business model that operates without a
physical office space.
