Chapter 5
Chapter 5
• What ever the name, it should lay out your idea, describe where
you are, point out where you want to go, and how you propose to
go there.
• The business plan may present a proposal for launching an entirely
new business. More commonly, perhaps; it may present a plan for
a major explanation of a firm that has already started operation
THE PURPOSE OF BUSINESS PLAN
• An analysis of the current situations of the market place, the competitions, the
business concept and the people involved. It will include any historical
background relevant to the positions to date.
• Implementing of accepted aims is what all the parties to a plan are interested in
as a final result.
I. Analysis of the current situation (where are we now?)
COMPONENTS OF BUSINESS PLAN (OUT LINE OF A BUSINESS PLAN)
1. Management of resources
a) Operation:-premises, materials, equipment, insurance,
management information system.
b) People/Human resource/- employment practices, recruitment,
team management, training etc
2. Marketing plan
a)Competitive edge- unique selling point of business (Critical
products or service characteristics or uniqueness in relation to
competitors)
b) Marketing objectives - specific aims for product or service in
the market place
c) Marketing methods- product, pricing, promotion,
distributions=4ps
Part one: Marketing in Business enterprises
Definition of Market:
• Market is a group of potential customers having needs to satisfy,
ability to buy & willingness to pay in order to satisfy these needs.
OR
• A social & managerial process by which individuals & groups
obtain what they need & want through creating & exchanging
products & value with others.
Con’t
• Brand name: the part of a brand, which consists of word, letters and/or numbers,
which can be vocalized. … identification to the product Eg. OMO, Coke
• Brand mark: the part of a brand that can be recognized but is not
utterable/complete. It can appear in the form of symbol, design, distinctive
coloring or lettering.
• Trademark: a brand or part of a brand that has been given legal protection so
that the owner has exclusive rights to its use. After companies identify their
trademark, they entail a term “™” or “®”
• Trade Name: Trade name is the name of the business organization. A trade name
may also be used as a brand name. In such a case it performs a dual function. It
gives identification to the product as well as the manufacturer
Con’t
A modern example of a brand is Coca Cola which belongs to the
Coca-Cola Company. The Coca-Cola logo is an example of a
widely-recognized trademark and global brand.
• Examples of global brands include Facebook, Apple, Pepsi,
McDonald's, Mastercard, Gap, Sony, Nike, Adidas and Kangoo
Jumps.
• BRAND refers to names, logos and slogans.
for example COKE, NIKE, CALVIN KLEIN
it is what makes a product or service different from its competitors
TRADEMARK is something you can do to brands. If you trademark
a brand, then you own the "intellectual property" of that brand and
you are the only person allowed to use that Brand name, slogan etc.
If others want to use that brand, they must ask your permission or
pay some money.
• The logo for this website, Wikipedia®, which is a registered
trademark of Wikimedia Foundation, Inc.
Con’t
Importance of a brand
• The brand makes it easier for the seller to process orders and track down
problems.
• The seller’s brand name and trademark provide legal protection of unique
product features.
• Branding gives the seller the opportunity to attract a loyal profitable set of
customers and helps to increase the control and share of the market.
• Branding helps the seller to segment markets and expand the product mix.
• Good brand help to build the corporate image because it advertises the quality
• Be distinctive.
3.Packaging
Packaging is a marketing process concerned with the design and
production of the container or wrapper for a product.
The container or wrapper or covering is called the package.
Importance of packaging
1. Packaging serves several safety and utilitarian purposes
2. Packaging may implement a company’s marketing program.
3. Well-packaged products may increase profit possibilities in that it
stimulates customers to pay more just to get the special package.
Con’t
4.Labeling
1. Brand label: simply the brand alone applied to the product or to
the package.
2. Grade label: a label, which identifies the quality with, a letter,
number or word.
3. Descriptive label: it gives objective information about the use,
construction, care, performance or other features of the product.
Sometimes it is called informative label.
Eg. medicines
II. THE PRICE MIX
WHAT IS PRICE?
• Is the amount of money consumers have to pay to obtain the
product.
• Price has operated as the major determinant of user choice
traditionally.
• Although non-price factors have become more important in
recent decades price still remains one of the most important
element determining market share and profitability.
• Different companies set the price haphazardly/arbitrarily as
based on cost.
METHODS OF PRICING
1. Merchant Middlemen:-
• Whole seller:- Eg. Petram PLC and East Africa Trading are
wholesalers of consumer products.
• Retailer:- Eg. Hadiya supermarket, and several Kiosks are found
closer to sell the items to residential houses.
2. Agent Middlemen
• Commission agent, Brokers, Selling agents,
• Eg. -Sony Glorious, is an agent to Sony Electronics products,
-Equatorial business is agent to Samsung.
Channel levels
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IV. PROMOTION MIX
MARKET RESEARCH
B. Cultural forces
C. The consumer movement:-Is a connection of individuals,
organizations and groups whose objective is to protect the
rights of consumers
iv. Technological forces
Con’t
2.The microenvironment (The near environment)
• The microenvironment refers the competitive situation of an
industry.
• The competitive environment refers to the number of competitors a
firm must face, the relative size of the competitors, and the degree
of interdependence within the industry.
Competition in an industry arises from
i. The power of buyers
ii. The power of suppliers
iii. The threat of new entrants
iv. The threat of substitutes
v. The intensity of rivalry/competition
• Porter claims that five forces determine competitiveness. These are
shown in figure below:
Con’t
1. Financial requirement
2 . Sources of finance,
3 . control of financial resource
4. financial analysis and accounting
DEVELOPING FINANCIAL PLAN
• It also requires sharing the ownership and profits with the funding
sources.
Source of equity capital:
1. Personal savings
• The first place entrepreneurs should take for start up money is in
their own pockets or on their pool of personal savings.
• It is the least expensive source of funds available.
• As a general rules, entrepreneurs should expect to provide at
least half of the start up funds in the form of equity capital.
• If the entrepreneur is not willing to risk his own money, potential
investors are not likely to risk their money in the business either.
Con’t
4. Partners:
• Before entering into any partnership arrangement, however, the
owner must consider the impact of giving up some personal control
over operations and of sharing profits with one or more partners.
• Whenever an entrepreneur gives up equity in his/her business
(through what ever mechanisms), he/she runs the risk of losing
control over it.
• As the founder’s ownership is a company becomes increasingly
diluted, the probability of losing control of its future directional and
the entire decision making process increases.
Con’t
5. Venture capital companies
• venture capital companies are private, for profit organizations
that purchases equity positions in young businesses they believe
have high growth and high profit potential.
• They provide start up (seed money) capital to new
ventures,
• Development funds to businesses in their early
growth stage, and
• Expansion funds to rapidly growing ventures that
have the potential to go public or that need capital
for acquisitions.
• Two factors make a deal attractive to venture capitalists: high
returns and a convenient (and profitable) exit strategy.
Con’t
Outline
3.1 Definition of Risk,
3.2 The process of Risk management,
3.3 Classifying risks
3.4 Insurance of the Small Business
The concept of business risk
2.To estimate the frequency and size of loss, i.e., to estimate the
probability of loss from various sources. It is also called as risk
measurement.
Risk measurement means
i. Determination of the chance of an occurrence or relative
frequency.
ii.Determination of the impact of losses upon financial affairs.
iii.The ability to predict the losses that will actually occur during
the budget year.
Con’t
3.To decide the best and most economical method of handling the
risk if loss. (risk response development)
i.e. Selection of the proper tool for handling risk
4. Implementing the decision (risk response control)
5.Revaluating the decision
Once the risk manager has identified and measured the risks facing
the firm, the next task is to seek for appropriate tools and decide
how best to handle them. Risk can be handled through the
following tools:
Tools of Risk Management
1. Avoidance
One way to handle a particular pure risk is to avoid the property, person
or activity with which the risk is associated.
• Two approaches of risk avoidance:
For Example:
• Automatic sprinkler
• An immediate first aid
• Medical care and rehabilitation service
• Guards
• Cover
• Fire extinguisher
• Fire alarms
Con’t
4. Separation /Diversification
• Separation of the firm’s exposures to loss instead of concentrating
them at one location where they might all be involved in the same
loss.
– Separation==>Dispersion/Scattering the exposure in different
places.
– “Don’t put all your eggs in one basket”
• Example: Instead of placing its entire inventory in one warehouse,
the firm may elect to separate this exposure by placing equal parts
of the inventory in ten widely separated warehouses.
•
5. Transfer
– It is also called as shifting method.
– When a business organization cannot afford to cover
the loss by itself, it may look for/transfer institutions.
– Insurance is a means of shifting or transferring risk.
The following matrix can determine which risk
management be used.
INSURANCE FOR THE SMALL BUSINESS