Putting AI

to work
with IBM
watsonx Level 1 course
client presentation

This is a derivative asset of the

watsonx Client Briefing
presentation available in LiveDoc
and customizable for client
engagements.

Gina Hawkins
Senior, Learning Content
Development
Foundation models
are bringing an
inflection point in ...but how
AI... enterprises adopt
and execute will
define whether they

unlock value at
scale
The impact of generative AI

Foundation models can help

accelerate enterprise AI
adoption

Expert Systems Machine Learning Deep Learning Foundation

Models
• No use of data • Need large data sets • Massive data and
• Manually authored rules • Less brittle, but compute • Self-supervision at
• Brittle labor intensive • Automatically learn if scale
• Demanding data prep there is enough labeled • Massive data and
and feature engineering data compute
• Enterprise adoption • Learn from lots of data
limited by availability without requiring labels
of labeled data • Adapt quickly to
many tasks
• Accelerate enterprise
adoption
1980s 1990s 2010s 2020s
The impact of generative AI
|

Generative AI has immense potential to accelerate digital

transformation
Scale of impact points to swift adoption over the next
3 years
of enterprises will have
$3-4T forecasted economic benefits to the
global economy across industries 80% incorporated gen AI into their
business processes

productivity gains across classes of of software vendors will integrate

80% knowledge workers and creative
tasks
70% gen AI in their enterprise
applications

Source: Gartner
The impact of generative AI

Opportunity to unlock business advantage with foundation

models trained across the breadth of enterprise data
Physical asset Business
management Sensor/IoT Business automati
data process data on

IT ops & Threat

IT Cybersecurity
IT automation management
data data

Foundatio
n Sustainability
Molecular models Geospatial
data data

Natural
Code
language

Customer care App

LLMs Digital labor modernization
IT automation
Reinventing how work gets done

+AI → AI+
Reinventing how work gets done

The most Retrieval-augmented Summarization Content generation

generation
common
generative AI Based on documents or Transform text with domain- Generate text content
dynamic content, create a specific content into for a specific purpose.
tasks chatbot or question- personalized overviews that
implemented answering feature. capture key points.
Marketing campaigns, job
today Building a Q&A resource from a
broad knowledge base, providing
Conversation summaries,
insurance coverage, meeting
descriptions, blog posts and
articles, email drafting support
customer service assistance transcripts,
contract information

Named entity Insight extraction Classification

recognition
Analyze existing Read and classify written
Identify and extract unstructured text content input with as few as zero
essential information to surface insights in examples.
from unstructured text. specialized domain areas.

Audit acceleration, Medical diagnosis support, Sorting of customer complaints,

SEC 10K fact extraction user research findings threat and vulnerability
classification, sentiment
analysis, customer
segmentation
Reinventing how work gets done

Three proven, Talent Customer App

high impact use service modernization
cases as starting
points with IBM 40% >90% 60%
improvement in customer inquiries software development
Client results HR productivity1 handled by AI assistant2 content automatically
generated by AI3
• Talent acquisition • Customer self-service • Automated code generation
• Performance management • Case deflection • Application discovery and
• Employee data management • Agent intent efficacy analysis
• Employee communications • Agent assist • Code refactoring
• Learning and event • Mobile FAQ with answers • Code conversion
management • Code attribution

Promise of Content generation, Retrieval-augmented Summarization,

classification generation, summarization, content generation
generative AI classification
Train and tune relevant Train and tune relevant Automate code generation
foundation models using foundation models using and reduce cycle time for
company-specific HR data customer specific datasets modernizing applications,
spanning hybrid to improve customer based on requirements and
environments satisfaction business rules
Reinventing how work gets Customer-facing functions HR, Finance, and Supply IT development Core business
done | +AI to AI+ and experiences chain functions and operations operations

App modernization, Threat management

IBM is actively Customer service
Empower customers to
HR automation
Reduce manual work and
migration Reduce incident response
engaging with find solutions with easy, automate recruiting, sourcing Generate code, tune code times from hours to
minutes or seconds
compelling experiences and nurturing job candidates generation response in real
enterprise 90% customer inquiries
time
40% improvement in 60% software development Contain potential
clients across a handled by an AI HR productivity2 content auto generated by threats 8x faster4
assistant1 AI3
broad Marketing Supply chain IT automation Asset management

set of business Increase personalization,

improve efficiency across
Automate source to pay
processes, reduce resource
Reduce automation
development, identify
Optimize critical asset
performance and
domains
Client results and
the content supply chain needs and improve cycle
times
deployment issues, avoiding
incidents, optimize
operations while
delivering sustainable
analyst studies Reduce derivative Reduce cost per invoice application
Reduce meandemand
time toto supply outcomes
Reduce unplanned
content creation spend5 by up to 50% repair (MTTR) by 50% downtime by 43%7
+5
Content creation Planning and analysis AIOps Product development
Ex. Enhance digital sports Make smarter decisions, Assure continuous, cost- Ex. Expedite drug discovery
viewing with auto- focus on higher value tasks effective performance and by inferring structure with AI
generated spoken AI with automated workflows connectivity across from simple molecular
commentary and AI applications representations
Scale live viewing Process planning Reduce application Faster and less
experiences cost data up to 80% support tickets by 70%10 expensive drug
effectively8 faster9 discovery
Knowledge worker Regulatory compliance Data platform Environmental
Enable higher value work, Support compliance based on engineering intelligence
improve decision making, requirements / risks, Redesign the approach for Provide intelligence to
and increase productivity proactively respond to data integration using proactively plan and manage
regulatory changes generative AI integration impact ofmanufacturing
severe weather and
Reduce 90% of text Reduce time spent Reduce data Increase
Sources for footnotes: See speaker notes
time by 30%+ climate
output by 25%
reading and analysis responding to issues
work
Enterprise
considerations

Business leaders face challenges in scaling AI across the enterprise with trust
80% of surveyed business leaders see at least one of these ethical issues as a major
concern1
Explainability Ethics Bias Trust

48% 46% 46% 42%

believe decisions concerned about believe that believe generative

made by generative the safety and generative AI will AI cannot be trusted
AI are not sufficiently ethical aspects of propagate established
explainable generative AI biases

Agree Neutral Disagree

Enterprise considerations

Five truths of generative AI

Truth 1 Truth 2 Truth 3 Truth 4 Truth 5
Multi-model Multi | hybrid Governance Scale for value Data matters
cloud
Gartner reports that Surveyed companies Generative AI pilots
Two thirds of 150+ Critical to pick the right
enterprises surveyed most enterprises will report governance as a use cases and have not made it to
report pursuing a deploy generative AI top requirement, impact deployment for production due to
multi-model strategy across hybrid / of generative AI makes generative AI return on challenges with data
multicloud governance more investment quality, access,
environments difficult and security
• 60% + of
enterprises • Bias, fairness, model • Short run: model
pursuing multi- • Run where the drift require • Different work tasks innovation creates
model are workflows, businesses to control have strongly value
experimental with applications and bias and monitor drift positive or negative
commercial & data live ROI impact • Long run: data
open-source • Organizations must quality will decide
models • Infer where business actively monitor • Product innovation which enterprises
runs to drive hallucinations and +40%; business win with
• Commercial & performance, cost, ensure model problem solving - generative AI
open-source simplicity explainability 23%
innovation
• Data location to • Leaders must seek • 60+ points
• Quickly prioritize drive security practices and tools to difference
use cases that will benefits ensure model and in value for work
outlive the model data provenance tasks
• Regulatory
• Multi-modal (text, compliance to • 25x difference in
image, audio, etc.) influence location cost per inference,
Enterprise considerations

Why IBM?
Open IBM’s AI is based on the
best open technologies available

Trusted IBM’s AI is transparent,

responsible, and governed

Targeted IBM’s AI is designed for enterprise

and targeted at business domains

Empowering IBM’s AI is for value

creators, not just users
What IBM offers

Introducing…

watsonx
What IBM
offers

Put AI to work with watsonx

Scale and accelerate the
impact of AI across your
business. watsonx AI and data
platform
Leverage foundation models for
generative AI and machine learning—
tuned with your data wherever it resides,
with responsibility, transparency and
explainability.

watsonx Orchestrate
watsonx Assistant
watsonx Code Assistant
Empower individuals in your organization
to do work without expert knowledge
across a variety of business processes
and applications, including
automating customer service, generating
code, and automating key workflows in
What IBM offers

AI user AI value creator with watsonx

Train Deploy

Tune Validate
What IBM offers

IBM’s generative AI technology and expertise

Empower individuals to do work
AI assistants watsonx Code Assistant Consulting
without expert knowledge across a
watsonx Assistant Generative AI
variety of business processes and
watsonx Orchestrate strategy, experience,
applications.
watsonx Orders technology, operations

SDKs & APIs Embed watsonx platform in third Ecosystem

party assistants and applications integrations
using programmatic interfaces.

AI & data Leverage generative AI and watsonx Foundation models

platform machine learning — tuned with watsonx.ai Granite | IBM
your data — watsonx.governance Open Source | Hugging
with responsibility, transparency watsonx.data Face
Llama 2 | Meta Ecosystem
and explainability.
Geospatial | IBM + System Integrators,
NASA
Software and SaaS
Data services Define, organize, manage, and Cloud Pak for Data… partners, Public
deliver trusted data to train and watsonx Discovery Cloud providers
tune AI models with data fabric
services.
Hybrid cloud AI Build on a consistent, scalable
tools Red Hat OpenShift AI
foundation based on open-source
(e.g., Ray, Pytorch)
technology.
What IBM offers
Vela Telum in z16 Storage
IBM’s AI is IBM’s first AI-optimized, IBM’s first processor IBM's storage portfolio
enhanced by our cloud-native AI with on-chip brings cloud
AI-optimized supercomputer, acceleration for AI architectures
available aaS via inferencing, processing on-premises with an
infrastructure watsonx, that delivers up to 300 billion approach that
the performance inference requests per eliminates the I/O
Building foundation of bare-metal systems day with bottleneck for
models require a model with the flexibility of the 1 ms response time. performance intensive
architecture, high cloud. and capacity sensitive
performance compute,
and data storage. IBM has
decades of experience
<5% 20x 70%
AI workloads.

overhead faster faster

designing state-of-the-art response performance2
and maximum hardware
chips, systems, and utilization for data pre- time2
storage. processing and model training
and validation1

>90% 19x 94%

efficiencies1 higher faster
throughput2 deployments3
in distributed training models vs sending inferencing reduce AI deployment risks
with tens of billions of parameters requests with validated persistent
to a comparative x86 cloud storage with Red Hat OpenShift
server2
What IBM
offers

watsonx
Certified and integrated open-
+
source building blocks for model
Red Hat inferencing and customization
OpenShift AI

The best of IBM with

Easily scale to meet workload demands of
the best of open-
foundation model, delivering consistency
source from cloud-to-edge deployments

Support AI lifecycle management with

repeatable data science pipelines for
model training and validation
What IBM offers

Investments in an open and trusted data foundation will accelerate and scale your AI
initiatives
Databases Data Fabric AI and Data Platform
Store, unify, and share data with Simplify data access across the enterprise and Scale and accelerate the
open formats and native hybrid cloud environments with a data fabric impact
integrations architecture of AI with trusted data
Database

IBM Db2
IBM Informix Data Governance Data Integration

AI
IBM Knowledge IBM DataStage

Data Warehouse
Catalog
Manta
IBM Data Replication
IBM Data
Enabling data
teams to be watsonx™
more productive
IBM Db2 Warehouse Virtualization
with automated watsonx.ai
IBM Netezza insights watsonx.data
watsonx.governance

Data Observability Master Data

Data Lakehouse Management

IBM watsonx.data IBM Databand IBM Master Data AI assistants

Data as a
Management Product
Delivering data
watsonx Orchestrate
products to watsonx Assistant
consumers watsonx Code Assistant
3rd party databases
and users

Any many
more

Automated data
Gain deeper visibility into your data and its journey fromlineage
source to end-use for regulatory compliance and AI use cases with Manta, an IBM
What IBM offers watsonx.ai watsonx.data watsonx.govern
Train, validate, tune, Scale AI workloads, for ance
The platform and deploy AI models all your data, anywhere
Accelerate responsible,
transparent, and
for AI and data explainable
AI workflows
A next generation Fit-for-purpose data store, End-to-end toolkit for AI
watsonx enterprise studio for AI built on an open lakehouse governance across the
builders to train, architecture, supported by entire model lifecycle to
validate, tune, and querying, governance and enable responsible,
deploy both traditional open data formats to transparent,
machine learning and access and share data. and explainable AI
new generative AI workflows.
capabilities powered by
foundation models. It
enables you
to build AI applications
in a fraction of the time
with a fraction of the
data.
What IBM offers

watsonx: With
flexible deployment
based on
Red Hat OpenShift

Train

Validate

Tune

Deploy
What IBM offers

watsonx.ai: An
enterprise
studio for AI builders

Train • Foundation Model (FM) Library with

IBM and open-source models
Validate
• Prompt Lab to experiment with FMs by
building prompts for various use cases
Tune
/tasks

Deploy • Tuning Studio to tune FMs with labeled

data

• Data Science and MLOps to build ML

models
What IBM offers

watsonx.ai
IBM’s AI is open: based on foundation models that are multi-model on multicloud

Build your
own models

Use IBM + Deploy

open Try Tune Build and
on any
evaluate
+ other cloud
models

Use IBM BYO

Model
models
What IBM offers

watsonx.ai
Helping enterprises custom- Leveraging foundation Leveraged watsonx.ai
models to make it easier to foundation models to train
build AI solutions to suit their build AI applications for their AI to create tennis
specific needs text and sensor data, to commentary. Generated
enable models that detect informative and engaging
natural hazards and track video clip narrations for fans
changes to vegetation with varied sentence
and wildlife habitat. structures
and vocabulary.

“Watsonx.ai allows us to “By integrating watsonx.ai

slash delivery time from 3- capabilities with our data
4 months down to 3-4 information sources, we can
weeks for many customer greatly improve service
care use cases.” delivery.”
__
Marc Martina __ Tan
David
Owner, President/CEO CTO
Technology Dynamics, Inc. CrushBank Technology, Inc.
What IBM offers

watsonx.data:
Enabled by
fit-for-purpose data store

to scale AI workloads

Train

Validate

Tune

Deploy
What IBM offers

watsonx.data
Scale AI workloads, for all your data, anywhere
Public cloud

A fit-for-purpose data store

based
Cloud warehouse Cloud data lake
on an open lakehouse
architecture

• Access all your data through a

single point of entry across all
Hybrid

IBM
watsonx.data
clouds and
on-premises environments

• Get started in minutes with built-

in governance, security, and
automation
premises

On-premises warehouses On-premises lakes

• Reduce the cost of your data
On

warehouse by up to 50% through

Types of workload optimization across
Structure workloads Unstructure
d d multiple query engines and
Technology
Proprietar storage tiers1
Open
y
What IBM offers

watsonx.data
Access all your data across hybrid
cloud through a single point of entry

An open data store, based on an

open lakehouse architecture built
for hybrid deployment of your
data, analytics
and AI workloads
What IBM offers

watsonx.data
“We look forward to "We’re excited to see
Helping companies scale
partnering with IBM to how watsonx can help
their AI workloads optimize the watsonx.data us drive predictive
stack and contributing to analytics, identify fraud
the open-source and optimize our
community.” marketing.”
Das Kamhout Bahaa’ Awartany
VP and Senior Principal Engineer Chief Data Officer
Intel Capital Bank of Jordan

“Customers will benefit “We believe watsonx.data

from a truly open and will help enterprises lower
interoperable hybrid storage costs, optimize
data platform that compute, and ensure
fuels the adoption of seamless data
AI.” management.”
Paul Codding Ashish Baghel
EVP of Product Management CEO and Founder
Cloudera NucleusTeq
What IBM offers

watsonx.governanc
e: Governed by
responsible,
transparent, and
explainable workflows

Train

Validate

Tune

Deploy
What IBM offers

watsonx.governance
Trusted: Accelerate responsible, transparent, and explainable AI workflows
A toolkit for AI governance to:

• Manage AI to meet upcoming

safety and transparency
regulations and policies
worldwide – a “nutrition label”
for AI to respond to growing
AI regulations

• Proactively detect and mitigate

risk, monitoring for fairness,
bias, drift, and new LLM metrics
to manage
risk and reputation

• Manage, monitor, and govern

AI models from IBM, open-
source communities, and other
model providers to
confidentially operationalize
What IBM offers watsonx watsonx Assistant watsonx Code
Orchestrate Assistant
Accelerate development,
AI assistants Harness the power of AI
and automation to free up
Build better virtual agents,
to deliver consistent and application modernization,
individuals from tedious intelligent customer care and assist with IT
tasks Operations
watsonx Enable employees to Understand customers in Increase developer
quickly offload time- the right context, and productivity, reduce
consuming work to tackle provide coding complexity, and
more of the work only fast, consistent, and accelerate developer
they can do. Business accurate answers, and self- onboarding. Purpose-built
users can delegate service support across any for targeted
common and complex application, device, or use cases, watsonx Code
tasks such as creating a channel. The intuitive build Assistant uses AI to
job description, pulling a experience empowers support application
report in Salesforce or SAP everyone in the modernization
SuccessFactors, sourcing organization to build and and IT automation.
candidates, and more deploy AI-powered virtual
using natural language. agents without writing a
line of code.

40% >90% 60%

improvement in customer inquiries software development
HR productivity1 handled by AI assistant1 content automatically
generated by AI2
What IBM offers Dynamically sequence Maintain memory over Interact through natural
automations in real multiple interactions language receiving
time based upon user contextual guidance
watsonx intent and context along the way
Orchestrate
Reimagine work to
inspire a culture
of productivity

Multitask by executing Discover and quickly Secure enterprise

automations in parallel train new skills using systems and data by
and delegating long- watsonx foundation assigning unique
Proven results: running tasks models credentials to access
tools and

40% execute tasks

improvement in
HR productivity1
What IBM offers Deliver frictionless Accelerate the creation Optimize customer and
digital omnichannel of intelligent virtual employee experiences
experiences that scale assistants with an by delivering intelligent
watsonx across any device using intuitive low-code user virtual assistants that
Assistant conversational AI built interface, pre-designed guide users with
on watsonx large repeatable contextual, summarized
Design AI-powered language models that conversational patterns, answers
virtual assistants achieve higher accuracy and generative
that can tell, show, with less training AI authoring
and do

Integrate with the tools, Empower teams to Enhance experiences

systems, and experiment, analyze, with conversational
processes that power and optimize an end-to- search powered by
your business today… end customer generative AI and the
Proven results: without migrating your experiences with semantic search
technology stack built-in analytics tools capabilities of watsonx
>90% Discovery

customer inquiries
handled by AI
assistant1
What IBM offers Accelerate code Enhance the quality of Bridge IT skills gaps
development through code, with greater by accelerating
AI generated efficiency and improved developer onboarding
watsonx recommendations accuracy and enhancing
Code based on natural proficiency in different
language processing programming
Assistant
Write code faster requests. languages without
with AI-generated extensive upskilling.
recommendations
based on natural
language inputs

Reduce time to value Maintain high levels Tune the watsonx

through streamlined of accuracy and foundation model with
development cycles for transparency through your own data set to
application content source apply organizational
Proven results:
modernization and matching. best practices.
automation, guided
60% by AI generated
software development recommendations
content automatically
generated by AI1
The value of the watsonx is an open data and AI platform to take advantage of the
ecosystem Open best

IBM enhances
innovation AI and cloud technologies
• Multi-model: use IBM, client proprietary, or open-source AI models
the value of AI • Multicloud: built on Red Hat for deployment portability
• Continuous innovation: based on client engagement feedback, & IBM
with as client zero
the ecosystem
IBM Consulting takes an open, multi-model AI and cloud approach
Expertise combined with domain and industry expertise to reimagine enterprise
Deliver any AI
workflows
model, on any
cloud, anywhere - • Deep expertise: with IBM plus partner AI and cloud technologies
• Client first: POV on which platform, model, and deployment option is
with expertise
best suited​
clients can trust • Experience-led approach: to business solution design

IBM AI technologies complement business partners, to extend

Extended solution value
value • Embedded: watsonx is natively embedded in partner and IBM products
(example: access IBM’s enterprise-grade AI capabilities in SAP’s leading
ERP platform)
• Integrated AI solutions and accelerators: that leverage IBM and
partner models
to address domain and industry use cases
• IBM technologies are available and accessible: through partner
marketplaces (example: AWS Marketplace, Salesforce AppExchange)
 The value of the
ecosystem

IBM works with Core operations, industry Marketing transformation Customer transformation
solutions
strategic • Driving productivity gains and • Unlocking the power of
• Launching personalized experiences at complementary AI and
partners to help new watsonx solutions scale generative AI technologies
clients to include the recently
announced SAP generative
• Optimizing content supply
• Extend the value of Salesforce
chains
scale AI AI assistant,
SAP Joule
with Adobe AI technologies
platform with watsonx

• Embed watsonx into core • Transforming customer,

• Building on recent work Adobe Cloud platforms partner and employee
embedding Watson AI into SAP experiences using generative
reaching 37,000+ SAP clients1 AI2

Hybrid cloud and AI Hybrid cloud and AI Consumer experience Core operations, industry
solutions
• Watsonx available on AWS as • Watsonx plans underway, today • Samsung SDS America
SaaS solution and AWS can be sold in a container to run partners with IBM to introduce • IBM and Oracle will provide
Marketplace watsonx.ai and on Azure groundbreaking new solutions connected AI services using
watsonx.governance available by like SDS Zero Touch Oracle’s partnership with
2024 • Microsoft Generative AI Center Mobility. IBM's launch of Cohere and watsonx to
of Excellence watsonx has inspired Samsung solve business challenges and
• Expertise in Amazon, SageMaker, to explore the immense improve people’s lives through
CodeWhisperer, and Amazon • IBM Consulting Azure OpenAI potential of watson.ai and it’s digital transformation
Bedrock Service available on Azure generative AI capabilities5
Marketplace - fully managed AI
• AWS to bring generative AI service to help with strategy,
The value of the
ecosystem
Leverage validated
integrations of your
existing technology
Enables companies to quickly With IBM watsonx.data data Seamlessly integrates with
investments and and responsibly scale AI store, you can optimize Cirata watsonx.data, enabling clients
extend capabilities workloads using a as a data warehouse with a to access and share a single
comprehensive stack of shared metadata layer across copy of data without
through the watsonx generative AI. all clouds and duplication or the need for
on-premises.
platform ETL.

Vector Search offers an By using IBM Watson Discovery, Watsonx and Hugging Face Optimize the watsonx.data
integrated solution with IBM powered by Elasticsearch, help enterprises build, deploy, stack and achieve
watsonx for contextual data, clients can use semantic search and customize foundation breakthrough performance
data pipelines, and generative AI to provide models across multiple through our joint technological
and memory storage in a user- real-time conversational domains and support a range contributions to the Presto
friendly cloud platform. answers based on proprietary of NLP tasks. open-source community.
data. .

MongoDB Vector Search and Meta provides state-of-the-art Offers features such as Enables clients to use IBM
IBM watsonx.ai AI studio Llama models on watsonx, as semantic search, fast data watsonx AI capabilities,
unlock the most powerful well as collaborating on key ingestion, low-latency response regardless of where their
combination of traditional and open-source AI technologies times for serving foundation operations are located while
generative AI such as PyTorch, Presto, and models, traditional ML & maintaining full control and
for developers. Velox. handling highly concurrent compliance over their data.
queries.
What IBM offers

Expertise to put AI to work with IBM

Consulting.
What IBM offers

IBM Consulting is the expert

partner 21K+ ~2K
for your AI transformation journey and growing, skilled data AI use cases developed
For the past decade, IBM Consulting has and AI practitioners for clients in 2022, 40K+ AI
and analytics engagements
offered AI and automation solutions to
optimize business process and IT operations
across industries.

Now, IBM is actively working with watsonx

70% 1,250
and our ecosystem partners to apply successful deployment active and ongoing AI
rate for projects client engagements
generative AI to accelerate how we solve worldwide in 2022
those business problems — reducing costs (vs. industry average of 54%)
and turnaround time, improving productivity,
and delivering new experiences for clients
and their customers.
1K+ 15K+
and growing, Consultants enterprise strategy and
skilled in generative AI with designer consultants to
certification plans across IBM support an experience-led
and partner technologies approach
to maximize adoption
What IBM offers

IBM Consulting: Delivering value through business transformation, powered by hybrid cloud
and AI, leveraging the ecosystem
The only major global consultancy that sits within a Guided by IBM’s trusted AI principles:
technology company: IBM shapes solutions side by side with • The purpose of AI is to augment, not replace, human intelligence
clients — with principles grounded on open innovation and trust. It’s • Data and insights belong to their creator
why IBM doesn’t just advise but invents and builds what's next • Technology must be transparent and explainable
across industries and domains, together with our clients and
partners.
Core Human Customer Sustainability IT Application Security
Operations Resources Experience Automation Modernization

IBM Consulting AI Services

End-to-end capabilities to transform enterprise functions with generative AI driven workflows

IBM Consulting Garage for Generative AI

Rapidly apply generative AI to new and existing use cases through a proven, value-obsessed,
collaborative methodology
to drive transformation and scale solutions across the enterprise
IBM Consulting AI Accelerator
Multi-model generative AI capability suite to safely and securely experiment with AI, combined with IBM
Garage methodology, workflow, assets, and tools to accelerate the value of AI engagements
What IBM offers Meeting clients where they are requires first
understanding their progress along the AI
journey
IBM Consulting is the expert partner
for your AI transformation journey: our
approach
Advise Design, build, and Roadmap and Operate and
pilot business case scale

Business
Future-state AI techniques, transformation
Opportunity Potential use Talent
journeys model Roadmap office and
areas cases strategy
selection governance

Tech and data Ecosystem

Prioritized use Operating
Value case strategy/ Business case Change plan partner
cases model
architecture alignment

Proofs of concept (POCs)

1. Conduct top-down 2. Identify high 3. Re-imagine AI 4. Identify AI 6. Establish Realize

5. Develop AI
assessment across potential driven workflows techniques and transformation governance and target value
workflows transformation/
all enterprise or leveraging design design future roadmap and value at scale &
domain business in priority business techniques state tech, data, case value
functions to identify components and and op model orchestration transform
high potential areas quantify high-level office to guide E2E
aligned to strategy value at stake transformation and
value realization
Getting started

IBM can help clients along their AI transformation journey to unlock value at-
scale
from rapid activation in a “no regrets” pilot to a holistic transformation effort
Activate the organization with Transform the business
‘no regret’ generative AI pilots and scale value-capture

This month 1–2 month horizon 2-3 month horizon 6-12 month horizon 12-18 month
Set exploratory horizon
Launch and Transition top Build foundational
strategy,
complete pilots, pilots to production capabilities required Scale value
prioritize initial use
establish implementation, in to successfully capture by
case(s), formulate
value proofs alignment with a well- leverage generative transforming
tech &
defined generative AI at-scale multiple production
data strategy,
AI strategy workflows and
scope pilots
experiences
across the
enterprise
Getting started

Three ways to get started with watsonx

today
IBM’s investment in partnering with clients

Free trial Client briefing Pilot program

Core watsonx.ai and Discussion and custom Engagement with an IBM
watsonx.data features demonstration of IBM’s multi-disciplinary team to
to start building AI generative AI watsonx point jointly innovate and rapidly
models and accessing of view and capabilities. prove the business value of
data across your Understand where generative generative
organization. AI can be leveraged now for AI solutions using watsonx.
impact in your business.

Available now
2-4 hours 1-4 weeks
onsite or virtual