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Advanced Communication Skills Presentation

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52 views14 pages

Advanced Communication Skills Presentation

Uploaded by

mayankchitra3
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Advanced Communication Skills

and Personality Development


Presented by: [Your Name]
[Date]
Scope of Communication
• • Communication is key in every organization.
• • It's how ideas are shared, and decisions are
made.
• • Without good communication, projects can
fail.
Significance of Communication
• • Clear communication helps avoid mistakes.
• • It builds relationships within teams.
• • Encourages innovation and problem-solving.
Process of Communication
• • Sender: The person with a message.
• • Message: The information shared.
• • Medium: Email, chat, meetings, etc.
• • Receiver: The person receiving the message.
• • Feedback: Ensures the message was
understood.
Types of Communication
• • Verbal: Speaking directly or over the phone.
• • Written: Emails, reports.
• • Non-verbal: Body language, gestures.
Levels of Communication
• • Intrapersonal: Talking to yourself.
• • Interpersonal: One-on-one communication.
• • Group: Talking in a meeting.
• • Mass communication: TV, social media.
Communication Networks
• • Formal Network: Official ways of sharing
info.
• • Informal Network: Casual talks or chats.
Technical Communication
• • Communicating technical or complex
information.
• • Often used in reports, manuals, or with
clients.
Tools of Effective Communication
• • Clarity: Be clear about what you want to say.
• • Active Listening: Pay attention when others
speak.
• • Empathy: Understand the feelings of others.
• • Feedback: Always check if the message was
understood.
Barriers to Communication
• • Language: Misunderstandings from different
languages.
• • Noise: Background distractions.
• • Cultural differences: Different ways of
thinking.
• • Emotional barriers: Fear or anxiety.
Body Language and Non-Verbal
Communication
• • Actions speak louder than words.
• • Examples: Eye contact, posture, and facial
expressions.
• • Ensure body language matches your words.
Social and Professional Etiquettes
• • Social etiquette: Being polite and respectful
in daily interactions.
• • Professional etiquette: Being respectful and
formal at work.
• • Example: Handshakes, punctuality, and
dressing appropriately.
Conclusion
• • Communication and body language help
shape your personality.
• • Good communication makes you more
effective at work.
• • Always be mindful of how you speak and act.
Thank You!
• Any Questions?

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