Unit 1 Etb
Unit 1 Etb
EMERGING TECHNOLOGY IN
BUSINESS
(22MBA206)
Objective of the Course
• To understand the concept of AI, Machine learning, IOT, Augmented Reality, Block chain
Technology & robotics.
• Understand and apply the technologies for complex problem solving in business.
• Understand the latest trends in technology practices and its application in business decision
making.
• Analyze the impact of technologies across various industries on ethical aspects of business.
Syllabus
Unit 1 Introduction to Emerging Technologies
Evolution of technologies; Introduction to Industrial revolution; Historical background of the Industrial
Revolution; Introduction to Fourth industrial revolution (IR 4.0);
Role of data for Emerging technologies; Enabling devices and networks for emerging technologies
(programmable devices); Human to Machine Interaction; Future trends in emerging technologies.
Meaning, Machine Learning vs. Traditional Programming, Machine learning working process, Uses of ML,
Challenges and Limitations of Machine Learning, Application of Machine Learning
Overview of IOT, meaning of IOT, History of IOT, Advantages of IOT, Challenges of IOT, IOT working
process; Applications of IOT at Smart home; Smart grid, Smart city, Wearable devices, Smart farming.
•
Unit 4 - Other Emerging Technologies & Ethics
Robotics: Introduction to robots, Meaning, Characteristics, Classification of robots. Applications of
robots in different fields
Artificial Intelligence
Blockchain
Augmented Reality and Virtual Reality
Cloud Computing
Angular and React
DevOps
Internet of Things (IoT)
Intelligent Apps (I-Apps)
Big Data
Robotic Processor Automation (RPA)
EVOLUTION OF TECHNOLOGIES
Technological evolution is a theory of radical
transformation of society through technological
development.
4. We could attend the class, work from home, be connected with family
and friends even during the pandemic times.
Now a days technology runs our lives
Technology permeates various aspects of our lives, transforming how we interact with the world and perform
everyday tasks
Education
• Online Learning: Platforms like Coursera, edX, and Khan Academy offer a wide range of courses, making
education accessible globally.
• Digital Classrooms: Tools like Google Classroom and Zoom facilitate virtual learning, enabling teachers and
students to interact remotely.
• Interactive Learning: Apps and educational games engage students, making learning more interactive and
fun.
• Personalized Learning: AI-powered tools provide personalized learning experiences by adapting to the
student's pace and style.
Business
• E-commerce: Platforms like Amazon and eBay enable businesses to reach a global audience, expanding
market opportunities.
• Automation: Technologies like AI and robotics streamline operations, increasing efficiency and reducing costs.
• Data Analytics: Businesses use big data analytics to make informed decisions, predict trends, and improve
customer experiences.
• Communication: Tools like Slack, Microsoft Teams, and Zoom facilitate seamless communication and
Healthcare
• Electronic Health Records (EHR): Digital records improve the accuracy and accessibility of patient
information, leading to better patient care.
• Telemedicine: Remote consultations allow patients to receive medical advice without visiting a hospital,
increasing access to healthcare.
• Medical Devices: Advanced devices and wearables monitor health metrics in real-time, enabling
proactive health management.
• Robotic Surgery: Robots assist in precision surgeries, reducing recovery time and improving outcomes.
Banking
• Online Banking: Mobile and internet banking provide customers with convenient access to financial
services.
• Digital Payments: Services like PayPal, Venmo, and cryptocurrencies facilitate quick and secure
transactions.
• Blockchain: Ensures secure and transparent transactions, reducing fraud in financial operations.
• AI and Machine Learning: Used for fraud detection, customer service chatbots, and personalized
financial advice.
Government Offices
• E-Government Services: Online portals allow citizens to access various government services and
information easily.
• Digital Identity: Systems like Aadhaar in India provide citizens with a digital identity, streamlining
access to services.
• Data Management: Governments use big data to analyze and improve public services and policy-
making.
• Automation: Reduces paperwork and improves efficiency in government operations.
Home
• Smart Home Devices: Devices like Amazon Echo and Google Home automate household tasks and
enhance convenience.
• Home Security: Smart security systems offer remote monitoring and control, improving home safety.
• Energy Management: Smart thermostats and lighting systems optimize energy usage, reducing costs
and environmental impact.
• Entertainment: Streaming services, smart TVs, and gaming consoles provide diverse entertainment
options.
Marketing
• Digital Marketing: Social media, SEO, and email marketing allow businesses to reach targeted
audiences more effectively.
• Analytics: Tools like Google Analytics help marketers track and analyze campaign performance,
improving strategies.
• AI in Marketing: AI-driven tools personalize marketing efforts, predict trends, and enhance customer
engagement.
• Content Creation: Technology aids in creating engaging content through video editing software, graphic
design tools, and more.
Students
• Study Aids: Apps like Quizlet and Chegg help students study and prepare for exams.
• Research: Access to vast online resources and academic journals aids in comprehensive research.
• Collaboration: Platforms like Google Drive and Microsoft OneDrive enable students to collaborate on
projects seamlessly.
• Career Development: Online platforms provide students with job search tools, resume builders, and
career advice.
Why to study industrial revolution
• Game changer
• Growth of industry
• Rapid urbanization
• Global hunger
• Global wealth
• Global migration
The Industrial Revolution is a critical period in history that transformed societies,
economies, and cultures around the world.
• Game Changer: The Industrial Revolution was a game changer because it marked a fundamental shift in
how goods were produced and how societies were organized. Before this period, most goods were made
by hand in small workshops or at home. The introduction of machinery and factory systems allowed for
mass production, leading to economies of scale, lower costs, and the availability of a wide variety of
goods.
• Growth of Industry: The growth of industry during the Industrial Revolution was unprecedented. It led to
the development of new industries such as textiles, steel, and coal mining. Innovations like the steam
engine, spinning jenny, and power loom increased production capabilities.
• Rapid Urbanization: Rapid urbanization was a direct consequence of the Industrial Revolution. As
factories were established, people moved from rural areas to cities in search of work. This migration
resulted in the growth of urban centers and the development of new cities.
• Improved Lifestyle of the People: The Industrial Revolution led to improved lifestyles for many people.
Increased production and the advent of new technologies meant that goods became more affordable and
accessible. There were advancements in transportation (like railways and steamships) and communication
(like the telegraph), which connected people and markets.
• Global Hunger: The Industrial Revolution had a complex relationship with global hunger. On one hand,
agricultural innovations and increased food production helped feed growing populations. Mechanized farming,
fertilizers, and improved crop varieties boosted yields. On the other hand, the focus on industrial production
sometimes led to the neglect of traditional agriculture,
• Global Wealth: The Industrial Revolution significantly impacted global wealth distribution. Industrialized
nations accumulated substantial wealth, leading to economic dominance and the expansion of empires. The
wealth generated fueled further investments in technology and infrastructure.
• Global Migration: The Industrial Revolution encouraged global migration. People moved in large numbers from
rural areas to urban centers and from one country to another in search of better opportunities. This migration
was driven by the demand for labor in factories and industries.
Industrialisation
country.
Industrialization is a part of a broader modernization process, where social
The term industrialization may also be used to describe the methods used to
uber, ola or even accommodation booking like OYO, Treebo and others.
Characteristics features of Industrialization
• It depends on and applies scientific methods to solving problems instead
economy.
with the foundation of The Industries Act 1951 which focused on the development and
While there were numerous East Asian countries building strong private sectors through
the intervention of the state, India during the same period was focusing on state
went through two major shifts which were rural electrification and activism of the state in
revolution. Some of the major changes that occurred during this period were regulation
investment.
In the late 19th Century, economic reforms were launched to promote a competitive
economy. The promotion of a competitive economy opened the door for foreign
investment and trade. There was also a considerable amount of reduction in the use of
import licenses and tariffs that encouraged the idea of global integration. Such changes
enabled import-export trade to carry out business operations without the requirement of
permit or license.
Industrial developments post-independence in India
private, public and joint sectors. There are a lot of industrial resources and raw materials
available in India. Bhilai, Bokaro, Rourkela, Ranchi, Jamshedpur, Renukoot, etc., emerged
as major centers during the first one and a half decades of independence.
However, later on, industrialization at medium and small scale was taken up in all the
states. The main sectors of industrialization today are electronics, transport and
in India. About 10 per cent of the total workers are employed in the organized industrial
sector. Both private and public sectors have grown side by side since independence.
In 1948, it was decided to reserve right of control with the state over coal, steel,
aviation, petroleum industries, etc. All other industries were open to private
enterprises. In 1956, a resolution was passed under which private capital was allowed
The state enterprises and public sector undertakings ran into heavy losses, and this put
a question mark on the capabilities of the Indian States and its approaches in
and divide. The debate result was in favour of the private sector.
Many of the government enterprises were handed over to private entrepreneurs and
industrialists. Privatization has entered in a selected way in offices and transport sector, including
roads, railways and airways. ‘Contractualism’ is the new slogan that has started.
Large-scale industries started in the first fifteen years of planning in India. Rate of industrial
growth was fluctuating between 2 to 12 per cent. However, we have observed a steady industrial
progress after 1967. The enduring factors which have contributed to the growth are vast natural
resources, economic surplus, large labour force, high urban concentration, concentration of
surplus within a small social group, availability of trained personnel, a stable political structure,
powerful means of state economic control, etc. Currently, the growth rate is around 8 per cent.
Today, India is one of the top developing countries compared to the countries of Africa and South
America.
However, production of luxury goods, control of monopolies, sluggish rate of agricultural
Collaborations with industrially advanced countries like the USA, UK, Russia, France,
Germany, Italy, Japan, etc., are a clear testimony of India’s industrial progress. A boost
has been given to the development of small-scale industries too during various plans.
Today India has a global market. India and China are considered as the fast-developing
countries.
Industrial Revolution
• An Industrial Revolution at its core occurs when a society shifts from using tools to make
products to using new sources of energy, such as coal, to power machines in factories.
• The revolution started in England, with a series of innovations to make labor more
efficient and productive.
• The Industrial Revolution was a time when the manufacturing of goods moved from small
shops and homes to large factories.
• This shift brought about changes in culture as people moved from rural areas to big cities
in order to work.
What are the four types of industry?
1. Primary industry involves getting raw materials e.g. mining, farming and
fishing.
present.
digital record.
Fourth Industrial Revolution (IR 4.0)
• Now, with advancements in various technologies such as
The process of creating a complex information system that may include designing or
2. IOT
The internet of things is a technology that allows us to add a device to an inactive object
(for example: vehicles, plant electronic systems, roofs, lighting, etc.) that can measure
communications network.
3. IOS
the tools to develop the software, and the platform (servers, storage and
4. Smart Factory
The digital transformation to Industry 4.0 starts with collecting data, then adds
artificial intelligence to make sense of that data. Smart factories employ IoT
devices that connect machines and computers to get a clear picture of the
• Virtualization
• Decentralization
• Service orientation
• Modularity
1.Interoperability: Systems, devices, and people can connect and communicate with each other
via the Internet of Things (IoT). This seamless integration allows for smooth data exchange and
collaboration across different platforms and stakeholders.
2.Example: In a smart factory, machines, sensors, and software systems are interconnected through
the IoT. For instance, a CNC machine communicates with a central monitoring system to report its
operational status and performance metrics in real-time.
2.Virtualization: The creation of a virtual copy of the physical world through sensors and data
models. This digital twin enables monitoring and analysis of processes in real-time, enhancing
decision-making and operational efficiency.
3.Example: A manufacturing company uses digital twin technology to create a virtual model of its
production line. This model simulates the physical production processes, enabling engineers to test
changes and predict outcomes without disrupting the actual production.
3.Decentralization: Decision-making is distributed across smart devices rather than centralized.
This allows for more autonomous and adaptable processes, reducing the need for centralized control
and enabling quicker response to changes.
4.Example: An autonomous warehouse employs decentralized control where individual robots handle
specific tasks independently, such as picking and transporting items. Each robot makes real-time
decisions based on its environment and workload, enhancing efficiency and flexibility.
5.Real-time capability: The ability to collect, analyze, and respond to data instantaneously. This
ensures that processes are enhanced continuously, improving efficiency and responsiveness to
dynamic conditions.
6.Example: A smart grid system collects and analyzes data from various sensors across the electricity
network. This real-time monitoring allows for immediate adjustments in power distribution to balance
supply and demand, preventing outages and optimizing energy use.
5.Service orientation: Leveraging services to create modular and flexible production systems.
This principle emphasizes the use of digital services and platforms to provide functionality and
integrate systems easily.
6.Modularity: Designing systems to be easily reconfigurable and scalable. This allows for flexible
adaptation to changing requirements and conditions, facilitating quick and cost-effective upgrades
and expansions.
Example: A modular production system in an electronics factory allows for the quick reconfiguration
of assembly lines to produce different products. When there is a need to switch from producing
smartphones to tablets, the system can be easily adapted by rearranging and replacing modules.
Industry 4.0 Benefits and Challenges
Benefits
• Optimization
• Customizing
Challenges
• Threat
• Investment
• Employability
• Privacy
1.Optimization:
1. Enhanced Efficiency: Automated processes and real-time data analysis streamline operations, reducing waste
and increasing productivity.
2. Cost Reduction: Predictive maintenance and optimized resource allocation lower operational costs and
minimize downtime.
3. Quality Improvement: Continuous monitoring and feedback loops ensure higher product quality and
consistency.
2.Customizing:
1. Personalized Products: Advanced manufacturing techniques enable mass customization, tailoring products to
individual customer preferences.
2. Rapid Adaptation: Flexible production systems allow for quick adjustments to meet changing market demands
and trends.
3. Increased Customer Satisfaction: Delivering customized solutions improves customer experience and loyalty.
•Investment
1. High initial costs for technology integration.
2. Continuous investment in updates and maintenance.
•Employability
3. Potential job displacement due to automation.
4. Need for reskilling and upskilling the workforce.
•Privacy
1. Data privacy concerns with extensive data collection.
2. Compliance with regulations like GDPR.
Impact of Industry 4.0 on technology and management
devices
• Better and low cost healthcare can be achieved through the implementation of AI driven diagnostics,
personalized treatment, early identification of potential pandemics and imaging diagnostics among
others
• Enhancing farmer income by providing them with the latest technologies, improvement in crop yield
through real time advisory, advanced detection of pest attacks, weather forecasts, government
• Specially abled people will benefit by technologies like AI, tactile sensors, and text readers.
• It will improve ease of living end ease of doing business using smart technologies
• Recently, India has announced drone policy, which will play an important role in security, traffic and
mapping
Role of data for emerging technologies
• The era of data-centric computing is here, different technologies like loT, Social
medias Search engines, block chain, Al/ML, almost every technology have
different uses for data.
• There are 2.5 Quintillion bytes of data created each day at our current pace, but
that pace is only accelerating with the growth of the Internet of Things (loT).
• Over the last two years alone 90 percent of the data in the world was generated.
• AI
8. AI
• Stamping out tax fraud through data analysis.
• Enhancing decision-making across various sectors.
Distributed File System with Hadoop data warehouse. HDFS stores information in
clusters that are made up of smaller blocks. These blocks are stored in onsite physical
HCI consists of three parts: the user, the computer itself, and the
ways they work together.
Human Machines Interaction
How do users interact with computers?
The user interacts directly with hardware for the human input and
output such as displays, e.g. through a graphical user interface.
The user interacts with the computer over the software interface
using the given input and output (1/0) hardware.
Human Machines Interaction
How important is human computer interaction?
6. Linguistics
• Natural Language Processing (NLP): Enables interaction with computers using human
language, important for designing chatbots and voice interfaces.
7. Education
• Instructional Design: Focuses on creating educational experiences that make learning more
efficient and effective.
• Learning Sciences: Studies how people learn and how technology can facilitate learning.
8. Communication Studies
• Media Studies: Analyzes how different forms of media influence user interaction and
behavior.
• Communication Theory: Helps in understanding how information is transmitted and
received through interfaces.
9. Information Systems
• Database Management: Ensures that information systems are organized and accessible
for users.
• Information Retrieval: Focuses on the search and retrieval of information, crucial for
developing effective search engines and databases.
Human Machines Interaction
Human Side
1. Cognition: This refers to the human's mental processes involved in perceiving, understanding, and making
decisions about the machine's actions or the environment.
2. Sensors: Humans use their senses (such as sight, touch, hearing) to perceive the machine's outputs and the
environment.
3. Actuators: Humans use their body parts (like hands and fingers) to perform actions, such as pressing buttons,
moving a mouse, or touching a screen, to interact with the machine.
Machine Side
4. Processing: The machine processes the inputs received from the human (via its sensors) and determines the
appropriate actions to take. This involves computation and decision-making algorithms.
5. Actuators & Displays: The machine uses actuators to perform physical actions and displays to present information
to the human. Actuators could control robotic arms, motors, or other mechanical parts, while displays present
visual feedback through screens, lights, or other output devices.
6. Sensors: The machine has sensors that detect inputs from the human or the environment. These inputs can
include touch, movement, sound, or other sensory data.
Interaction Loop
• From Human to Machine: The human perceives information through their sensors (such as eyes and ears) and
uses actuators (like hands) to send input to the machine. For example, pressing a button or moving a joystick.
• From Machine to Human: The machine processes the input using its processing unit and responds through its
actuators and displays. For example, a robotic arm moves, or a screen displays new information.
• Continuous Cycle: This creates a continuous interaction loop where the human and machine continuously
HMI is all about how people and
automated systems interact and
communicate with each other.
• Internet of Things
• Data translation
Data Translation
HMI aids in the translation of complex data into understandable formats, making it easier for
users to interpret and act upon information. Advanced visualization tools help users identify
trends, patterns, and insights, improving decision-making processes.
Developing, integrating, and maintaining advanced HMI technologies require significant investment
in hardware, software, and training, which can be prohibitive for some organizations.
Security Risks
HMI systems, especially those connected to the Internet of Things (IoT), are vulnerable to cyber-
attacks. Unauthorized access to these systems can lead to data breaches, operational disruptions, and
Over-reliance on HMI can lead to reduced human skills and capabilities. As machines take over more tasks,
there is a risk that users may become too dependent on technology, potentially losing the ability to perform
certain tasks manually or think critically without technological assistance.
Usability Issues
Not all HMI systems are user-friendly. Poorly designed interfaces can lead to user frustration, decreased
productivity, and errors. Ensuring that HMI systems are intuitive and meet the needs of diverse users is a
significant design challenge.
HMI systems require regular maintenance to function correctly. Hardware failures or software issues can lead
to downtime, disrupting operations and incurring additional costs for repairs and maintenance.
Privacy Concerns
The data collected by HMI systems can raise privacy concerns. Sensitive user data may
be collected and stored, leading to potential misuse or unauthorized access if not
properly secured, which can erode user trust and raise ethical issues.
Limited Flexibility
Some HMI systems may lack the flexibility to adapt to new tasks or environments.
Rigid systems can be a drawback in dynamic settings where adaptability is crucial,
potentially limiting the effectiveness and applicability of HMI solutions.
Future trends in emerging technologies
• 5G Technology- A Boon For Businesses in 2021
• Edge computing- Bridging the Gap Between Data Storage and Computation
Edge Computing: Bridging the Gap Between Data Storage and Computation
Edge computing is transforming the way data is processed and stored by bringing
computation closer to the data source. This reduces latency, enhances real-time data
processing, and alleviates the load on central servers, making it ideal for applications in IoT,
autonomous systems, and smart cities.
Democratization: A Democracy in Technology
The democratization of technology refers to making innovative technologies more accessible
to a wider audience. This trend is driven by the proliferation of user-friendly tools and
platforms that enable individuals and small businesses to leverage technologies like AI, data
analytics, and software development, fostering innovation and inclusivity.
Advertising
Roles
• Student A (User)
• Student C (Observer)
• Student D (Observer)
Welcome everyone! Today, we're going to role play using an AI personal assistant called
'SmartAid.’
The goal is to understand how a user interacts with an AI system, how the AI processes
requests, and how it provides responses. Let's begin!“
Role play for User Interface
Student A (User): "Hi SmartAid, I need your help with a few tasks today.“
Student B (AI Personal Assistant): "Hello! I am SmartAid, your personal assistant. How can I
assist you today?“.
Student A (User): "Firstly, can you set a reminder for my doctor's appointment tomorrow at 10
AM?“.
Student B (AI Personal Assistant): "Sure! Setting a reminder for your doctor's appointment
tomorrow at 10 AM. Is there anything else I can do for you?“.
Student A (User): "Yes, can you also tell me the weather forecast for tomorrow?“.
Student B (AI Personal Assistant): "One moment please... The weather forecast for
tomorrow is sunny with a high of 75 degrees Fahrenheit. Would you like to know the
weather for a specific time tomorrow?“.
Student A (User): "No, that’s all I needed. Can you also play my favourite playlist?“
Student B (AI Personal Assistant): "Playing your favourite playlist now. Enjoy the music!
Is there anything else I can assist you with?“.
• It was able to handle multiple tasks, including setting reminders, providing weather updates,
and playing music."
• AI asked for clarification, when necessary, like when it asked if the user wanted the weather
for a specific time. This makes the interaction more efficient and user-friendly."
This role play helped us understand how a user-friendly AI interface should operate. The AI
should be responsive, polite, capable of handling multiple tasks, and able to ask for clarifications
when needed!"
This role play helps to experience firsthand how a user interface for AI should function, focusing
on usability, responsiveness, and effective communication