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Oromia Police College

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Chala Bekele
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19 views20 pages

Oromia Police College

Uploaded by

Chala Bekele
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Oromia Police College

Modul Title: Introduction to Communication


Nominal Duration:-10 Minutes
Prep….. By Dep/Insp Chala Bekele (BSc)
Module Contents

 Definition of Communication

 Types of Communication

 Elements of communication Process

 Forms of communication

 Principles of Effective Communication

 Barriers of Communication
Define the Meaning of
communication.

Identify Types of
Communication
Learning Objectives
Identify and define
elements of the
communication process.
At the end of this Modul the
Student’s will be able to:-
Identify the forms of
communication.

Identify and define


Principles of Effective
Communication

Identify barriers of
Communication
 What is communication ?.
Cont’s
 Communication:-is the process of exchanging information,
ideas, thoughts, or feelings between individuals or groups.
 It involves the transmission and reception of messages, which can
take various forms such as verbal, non-verbal, written, or visual.
Types of Communication

 Verbal Communication: Communicating by way of a spoken language


 It involves the use of spoken words to convey messages, ideas,
thoughts, or emotions. It is a conscious and intentional process that
relies on the speaker's ability to articulate their message clearly and
effectively.
 It can be take place in various forms, such as conversations,
discussions, presentations, lectures, and debates.
 It is essential for building relationships, conveying emotions, and
transmitting knowledge.
 Non-verbal Communication: Communicating through body
language, facial expressions.

 It is refers to the unconscious and unintentional transmission of


messages through nonverbal cues, such as body language,
gestures, facial expressions, posture and eye contact.
Cont’s
 Written Communicxation: Communicating with written language,
symbols and numbers
 Example:- E-mail, SMS, Telegram, Report Letters.
Cont’s
 Visual Communication: Communication by way of
photography, art, drawings, sketches, charts and graphs
 Elements of the Communication process
 Communication is a process that involves steps or sequences
of activities to be followed in the exchange of messages
between senders and receivers.
1. Sender
 The person who conveys his thoughts, message or ideas to the
receiver is known as the sender. He is at the starting point of
the communication system and represents the source of
communication. E.g., In a classroom, a teacher is a sender.
2. Message
 It includes ideas, feelings, suggestions, order, etc., which a
sender wants to convey to the receiver.
3. Encoding
 Process of turning thought into communication.
 It includes words, pictures, gestures, symbols, etc.
 Encoding translates the internal thought of the sender into a
language which can be understandable.
Con’t
4. Media
 The path, channel or medium through which encoded message is transmitted
to the receiver is known as media. It is the carrier of the message. It can be
in written form, through telephone, letter, internet, etc.
5. Decoding
 It is the process of translating the encoded message into an effective
language, which can be understood by the receiver.
6. Receiver
 The person who receives the message of the sender.
E.g., Students are receivers in the classroom.
7. Feedback
 To complete the process of communication, feedback is essential. Feedback
ensures that the receiver has received and understood the message.
 Forms of Communication

 Forms of communication vary in terms of participants,


channels used, and contexts.

 The main forms of communication more detail in this


course, are interpersonal, group, public, and mass
communication.
Con’t
 Interpersonal communication is an exchange of information
between two or more Person. Interpersonal communication
builds, maintains, and ends our relationships, and we spend
more time engaged in interpersonal communication than the
other forms of communication.

 Group communication is communication among three or more


people interacting to achieve a shared goal.

 Example:- Student
Con’t
 Public communication is communication from one person to a
large audience. Compared to interpersonal and group
communication, public communication is the most consistently
intentional, formal, and goal-oriented form of communication
we have discussed so far.

 Example:- Teacher
Con’t

 Mass communication is the process of imparting and


exchanging information through mass media to large
population segments. Such as newspapers, magazines, radio,
and television continue to be important channels for mass
communication.

 The technology required to send mass communication


messages distinguishes it from the other forms of
communication
 Principles of Effective Communication
Barriers Of Communication
 Channel Selection
 Physical barriers: these include noise, and time & distance.
 Information load
 Poor Listening
 Language difference (Poor chosen words)
 Educational level
 Loss by Transmission (Downward and upward
communication)
1.7 The Importance of Effective Communication

 Communication is the heart of any organization. The ability to


communicate effectively in the workplace can increase overall
productivity and create a strong team.

 It helps you not only to get what you want, but also to build
relationships and maintain a great reputation.

 It plays a crucial role in many aspects of life, including personal


relationships, business, education, and politics.

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