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Lecture 5

human computer interaction

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23 views16 pages

Lecture 5

human computer interaction

Uploaded by

batchshalchobees
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Human Computer Interaction (HCI)

Users and their classification

2
Users
 To design a good interface, we need to answer these
questions:
 Who is the user?
 What are the tasks?
 Environment in which a system will operate?

3
Users
 User’s classification is based on:

 Different backgrounds
 Never used computer before
 Only played games
 Mix background: general public

 Disabilities / special needs


 Blind
 Visually impaired / partially sighted
 Colour blind

4
Users
 User’s classification is based on:
 Different age groups
 Children
 Young
 Aged
 Different Cultures
 Asian / western / african ...
 Social norms (question style, attitudes, …)

 Benefit: we can make generalization about a group


 i.e. by taking a group as an entity

5
User Types
 Novice users
 Who are they?
 Naïve users
 Beginners
 Not used computer before / used rarely
 Limited STM
 No concept of chunking

6
User Types
 HCI guidelines for novice users

 System designed should provide help

-Help should always be available – tutor / book / online

 All initiatives should come from the computer – the novice may not
know what is to be done

 Engage novice users by informing them about the system


 All system messages should be clear – in the language of the user,
not the designer

7
User Types
 HCI guidelines for novice users

 User’s input to the system should be brief


 i.e. no lengthy data entry (else errors)
 Input procedures consistent with user expectations

 For example:
o In a text box, pressing Enter key should let user go to next line
o Not pressing the OK or CANCEL button accidently
o Text entry from the same line in case of multiple text boxes

8
User Types
 HCI guidelines for novice users

 Provide most of the information on the screen


 Don’t let users remember too much
i.e. no load on memory

 Provide users clues about the system / interface


 i.e. in the first view they know what to do with the system

9
User Types
 HCI guidelines for novice users

 Information / messages must be clear

 Example: “Print command”

o “can’t open a printer ….”

o “unable to access printer …”

o “printer not installed …” etc.

10
User Types
 HCI guidelines for novice users

 Give users small set of options to choose from


 Short menu options
Expand / collapse less frequently used menu options
 Small group of radio buttons

 Users should control the pace of interaction


 Let them examine the system
 Let them move the cursor on their own pace

11
User Types
 HCI guidelines for novice users

 Prompt users when necessary


 Novice user may neglect the changes made in the document
Closing a document (saving!)

 Provide sufficient feedback


Recycle bin containing data or empty

12
User Types

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User Types

14
User Types

15
User Types

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