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    Mastering Professional Email Etiquette

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    hs99085

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    © All Rights Reserved
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    Mastering Professional Email Etiquette

    Uploaded by

    hs99085
    7 views13 pages

    Copyright

    © © All Rights Reserved

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    PPTX, PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    7 views13 pages

    Mastering Professional Email Etiquette

    Uploaded by

    hs99085

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 13

    Mastering Professional Email Etiquette

    Learn best practices and strategies to enhance your email


    communication skills in a professional environment.
    Learning Objectives Of This Session

     Importance of Email Etiquette


     Key Components of Professional Emails
     Common Email Mistakes to Avoid
     Structure of a Professional Email
    The Importance of Email Etiquette
    Enhancing Communication and Professionalism in the Workplace

     Promotes Clear Communication


    Effective email etiquette ensures messages are understood, reducing
    miscommunication.
     Reduces Workplace Burnout
    Statistics show 60% of workers feel burnout from poor email practices, highlighting the
    need for etiquette.
     Builds Trust
    Proper email etiquette fosters respect and reliability, strengthening team
    relationships.
     Enhances Professional Image
    Adhering to email etiquette elevates one’s professional standing and credibility in
    the workplace.
    Best Practices for Email Structure
    Key Components of Professional Emails
     Subject Line
    Craft clear and engaging subject lines to capture attention and convey purpose
     Salutation
    Use appropriate greetings such as Hi [Name] or Dear [Name] to establish
    rapport.
     Introduction
    Introduce yourself and clearly state the purpose of your email right away

     Body
    Keep the email body organized and focused. Use short paragraphs and
    bullet points for clarity, ensuring key information stands out.

     Signature
    Include your contact information in the signature. This provides recipients
    with easy access to your details for follow-up.
    EMAIL BEST PRACTICES
    Common Email Mistakes to Avoid

     Inappropriate timing
    Be mindful of recipients' schedules to ensure timely and relevant
    communication.
     Using informal language
    Maintain professionalism by avoiding slang or casual expressions.
     Overusing CC
    Avoid cluttering inboxes; use CC judiciously to keep communication clear.

     Failing to proofread
    Errors can damage credibility; always review your email before sending.
    Mastering Professional Email Etiquette
    QUIZ TIME

    START GAME
    ANSWER

    NEXT

    Q1.What's the name of the program or service that lets you view e-mail
    messages

    Outlook Express Web browser

    E-mail clients The Tardis


    ANSWER

    NEXT

    Q2.Which of the following is considered to be poor e-mail etiquette?

    Keeping the message personal Using a clear subject line.

    Responding to messages as soon as Responding to messages as soon as


    possible possible
    ANSWER

    NEXT

    Q3.How should the tone of a professional email message be?

    Casual – the tone you use with your


    Formal
    friends

    "Yo, dude! Whassup?" Conversational


    ANSWER

    NEXT

    Q4.Which is the most important thing I should do with every email?

    Have a nice greeting: Hi, Hello, Good


    All of the above
    Morning
    Spell check, use full sentence structure and Have a proper sign off: Thank you,
    proper grammar Sincerely
    ANSWER

    NEXT

    Q5.The best way to make several points in an email is

    Use lists w/ bullets or #s Include all points in the last paragraph

    Put it on a banner and rent an air plane to Include all points in the first paragraph
    fly over the office
    Mastering Professional Email Etiquette
    Engaging Discussion on Email Etiquette and Best Practices

    Email Etiquette Q&A


    THANK YOU

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