Staffing Edited
Staffing Edited
Staffing Edited
GROUP
3:
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Human
also called human capital, intellectual assets,
Resources
or management or company talents, are the
drivers of the organization’s
performance.
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LESSON 1:
Definition and
Nature of
Staffing
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STAFFIN
G
According to Dyck and Neubert
(2012), staffing is the human resource
function of identifying, attracting,
hiring and retaining people with the
necessary qualifications to fill the
responsibilities of current and future
jobs in the organization.
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STAFFIN
Gis concerned with manning various positions in the
It
organization. Staffing involves the determination of
manpower requirements of the enterprise and providing it
with adequate competent people at all its levels. Thus,
manpower planning, procurement (i.e., selection and
placement), training and development, appraisal and
remuneration of workers are included in staffing.
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STAFFIN
G
According to Koontz and O’Donnell, “The managerial
function of staffing involves managing the organization
structure through proper and effective selection, appraisal
and development of personnel to fill the roles designed
into the structure.”
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MAIN COMPONENTS OF STAFFING
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Recruitm
ent
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Recruitment
Recruiting is the
process of searching
and obtaining
prospective
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MAIN COMPONENTS OF STAFFING
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Selecti
on
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Selection
Employee Selection is the
process of putting right men on
right job. It is a procedure of
matching organizational
requirements with the skills and
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qualifications of people.
1. Identifying of job vacancies, job
requirements, as well as work
force requirements.
2. Checking internal environment
of the organization.
STAFFI 3. External recruiting
4. Selecting those with essential
NG qualifications for the job
opening
STEPS 5. Placing the selected applicant
6. Promoting
7. Evaluating performance
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and ce promotion,
Developm Appraisal and
ent demotion
EXTERNAL FORCES INTERNAL FORCES
THAT AFFECT THAT AFFECT
STAFFING STAFFING
Economic The firm’s goal and
Technological objectives
Social Technology
Recruitm
ent
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Recruitment may be external or
internal.
In external recruitment, job vacancies.
outside sources are In internal recruitment,
considered in the process filling job vacancies can
of locating potential be done through
individuals who might promotions or transfer of
want to join the employees who are
organization and already part of the
encourage them to apply organization.
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search firms
Heidrick & Struggles: Heidrick & Struggles is a global executive search firm that
focuses on leadership advisory services. They help clients build leadership
teams and improve the effectiveness of existing leadership. They operate
across various industries and offer services such as executive search,
leadership assessment, and succession planning.
Korn Ferry: Korn Ferry is a global organizational consulting firm that provides
executive search, leadership development, and other talent-related services.
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They work with organizations to identify, develop, and attract key leadership
talent. Korn Ferry operates in multiple sectors, including healthcare,
technology, and financial services.
METHODS OF EXTERNAL AND INTERNAL
Examples of Executive
RECRUITMENT
search firms
Russell Reynolds Associates: Russell Reynolds Associates is an executive search and
leadership advisory firm. They specialize in identifying and assessing senior-level
executives for leadership roles. The firm works across a range of industries, including
energy, consumer goods, and nonprofit organizations.
Egon Zehnder: Egon Zehnder is an international executive search and leadership advisory
firm. They focus on assisting organizations in finding and developing leadership talent.
Egon Zehnder serves clients in various industries, including technology, financial services,
and healthcare.
Boyden: Boyden is a global executive search firm with offices in numerous countries. They
work with clients across industries to identify and recruit senior executives and board
members. Boyden also provides leadership consulting services .
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METHODS OF EXTERNAL AND INTERNAL
RECRUITMENT
Educational Institutions
Good sources of young applicants or
new graduates who have formal
training but with very little work
experience.
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METHODS OF EXTERNAL AND INTERNAL
RECRUITMENT
Professional Associations
May offer placement services to their
members who seek employment.
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METHODS OF EXTERNAL AND INTERNAL
RECRUITMENT
Labor Unions
Possible sources of applicants for
blue-collar and professional jobs.
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METHODS OF EXTERNAL AND INTERNAL
RECRUITMENT
Public and Private
Employment Agencies
May also be good sources of
applicants for different types of job
vacancies for they usually offer free
services while private ones charge
fees.
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EXTERNAL RECRUITMENT
ADVANTAGES
Advertising and recruiting through the internet
reach a large number of possible applicants, thus,
increasing the possibility of being able to recruit
applicants suited for the job.
Selectio
n
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Selection Process:
1. ESTABLISHING THE SELECTION CRITERIA
STEP 2: STEP 3:
APPLICATION DECIDION-
STEP 1: SEARCH AND MAKING STEP 4:
DETERMINING A SELECTION PROCESS ADAPTATION TO
NEED a. Recruitment a. Making a THE WORKPLACE
Job Analysis b. Screening and decision Orientation
selection b. Notification and
c. Interviews employment offer
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TYPES OF JOB INTERVIEWS
Structured Interview – the One-on-one Interview – one
interviewer asks the applicant interviewer is assigned to
to answer a set of prepared interview the applicant.
questions – situational, job
knowledge, job simulation, and
Panel Interview – several
worker requirement questions.interviewers or a panel
interviewer may conduct the
Unstructured Interview – the interview of applicants; three to
interview has no interview five interviewers takes turns in
guide and may ask questions asking questions.
freely.
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TYPES OF EMPLOYMENT
Intelligence test – designedTESTS
to Focus: These tests often
measure the applicant’s mental include various types of
capacity; tests his or her questions, such as verbal,
cognitive capacity; speed of mathematical, and spatial tasks,
thinking, and ability to see to provide an overall score
relationships in problematic reflecting an individual's
situations. cognitive abilities.
Purpose: Intelligence tests
measure cognitive abilities and Example: IQ tests like the
intellectual potential. They aim to Wechsler Adult Intelligence
assess a person's general mental Scale (WAIS) or Stanford-
capability in areas such as Binet Intelligence Scales.
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reasoning, problem-solving,
memory, and comprehension.
TYPES OF EMPLOYMENT
TESTS
Proficiency and Aptitude test Focus: Proficiency tests are
– tests his or her present skills often used to gauge current
and potential for learning others competency, while aptitude
skills. tests predict an individual's
future ability to acquire new
Purpose: Proficiency tests skills.
assess a person's current level
of skill or knowledge in a Example: Proficiency - TOEFL
specific area, such as language (Test of English as a Foreign
proficiency or technical skills. Language); Aptitude - SAT
Aptitude tests, on the other (Scholastic Assessment Test)
hand, measure an individual's for college admission.
potential to develop skills or
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improvement of job-
DEVELOPME
NT
refers to learning given
by organizations to its
employees that is
geared toward the
individual’s acquisition
and expansion of his or
her skills in
preparation for future
job appointments and
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other responsibilities.
CONDUCTING THE TRAINING NEEDS
ASSESSMENT
Training needs assessment must be done
systematically in order to ascertain if there
really is a need for training. Managers must try
first to observe the business condition and the
economic, strategic, and technological changes
that are happening in the organization’s
environment before proceeding to the analyses
of the organization, tasks, and
persons/individuals, as all these are
determinants of training types required for the
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Individual differences
DIFFERENT
LEARNING
PRINCIPLES
Modeling - the
use of personal
behavior to
demonstrate the
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desired behavior
DIFFERENT LEARNING
PRINCIPLES
Feedback and reinforcement -
learning by getting comments
or feedback from the trainees
themselves, from trainers, or
fellow trainees, which can
help the individual realize
what they are doing right or
what they are doing wrong;
reinforcement is accomplished
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through verbal
encouragement or by giving
DIFFERENT LEARNING
PRINCIPLES
Massed Vs.
Distributed Learning
- -learning by giving
training through either
few, long hours of
training (massed) or
series of short hours of
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training (distributed)
DIFFERENT LEARNING
PRINCIPLES
Goal-setting -
learning through
the explanation
of training goals
and objectives by
the trainers to
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DIFFERENT LEARNING
PRINCIPLES
Individual Differences
- -training programs
that take into account
and accommodate the
individual differences
of the trainees in order
to facilitate each
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trainees to do their
IMPLEMENTING THE TRAINING
PROGRAM
Performa
nce
Appraisal
Methods
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Behaviorally
anchored rating
Scale (BARS) – a
Performa behavioral approach to
nce performance appraisal
Appraisal that includes five to ten
Methods vertical scales, one for
each important
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evaluation questionnaire
WHY SOME EVALUATION
PROGRAMS FAIL?
Employee’s job description is not properly
evaluated by the evaluation questionnaire
used
Inflated ratings resulting from evaluator’s
avoidance of giving low scores
Evaluator’s appraisal is focused on the
personality of the evaluatee and not
his/her performance
Unhealthy personality of the evaluator
Evaluator may be influences by
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organizational politics
LESSON 6:
Employee
Relations
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Employee
Relations
Employee relations applies to all phase
of work activities in organizations, and
managers, to be effective, must be able
to encourage good employee relations
among all human resources under his or
her care.
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Effective Employer Relations and Social
Support
Social support is the sum total
perceived assistance or benefits
that may result from effective
social employee relationships. The
quantity and quality of an
employee’s relationship with others
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SOME BARRIERS TO GOOD EMPLOYEE
RELATIONS:
Antisocial personality; being a
loner
Lack of trust in others
Selfish Attitude
Lack of good self-esteem
Not a team player
Being conceited
Cultural/subcultural differences
Lack of cooperation
Communication problems
Lack of concern for others’
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welfare
SOME WAYS TO OVERCOME BARRIERS TO
GOOD EMPLOYEE RELATIONS:
opinions
Three Types Of Employees
ENGAGED • Employees who work with passion
and feel a deep connection with their
company
• They drive innovation and move the
organization forward
interests.
Employees or workers unionize because of financial
needs, unfair management practices, or social and
leadership concerns.
FINANCIAL NEEDS UNFAIR SOCIAL AND
MANAGEMENT LEADERSHIP
PRACTICES CONCERNS
Complaints
Perceptions of Some join unions
regarding wages or
employees for the satisfaction
salaries and
regarding unfair or of their need for
benefits given to
biased managerial affiliation with a
them by the
actions are also group and for the
management are
reasons why they prestige associated
the usual reasons
join mass with co-workers’
why employees join
movements. recognition of one’s
labor unions. leadership
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qualities.
STEPS IN UNION
ORGANIZING
Terry Moser, an expert union organizer, was credited by Snell and Bohlander (2011) for the following union organizing steps:
If a sufficient
number of
employees support
the union
movement, the End of Union
organizer requests Organizing
for a representation
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election or
certification
election.
LESSON 8:
Reward
System
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Rewards System
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Monetary Rewards
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Monetary
Rewards
are rewards which pertain to money, finance, or
currency.
a.Pay / Salary – financial remuneration given in exchange for
work performance that will help the organization attain its
goals; examples: weekly, monthly, or hourly pay, piecework
compensation, etc.
b.Benefits – indirect forms of compensation given to
employees/ workers for the purpose of improving the quality
of their work and personal lives; health care benefits,
retirement benefits, educational benefits, and others are
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examples of these.
Monetary Rewards
are rewards which pertain to money, finance, or
currency.
e
creates to itemize their qualifications for a position. A
resume is usually accompanied by a customized cover
letter in which the applicant expresses an interest in a
specific job or company and draws attention to the most
relevant specifics on the resume.
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TYPES OF RESUMES
Chronological
Resume
The chronological resume is a
common format that can help hiring
managers determine the relevancy of
previous work experiences. It allows
them to review your resume quickly to
determine if you have the desired
work experience. This type usually
begins with a professional summary
and lists your previous employers in
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enrollment season.
TERMINATION PROCESS
AND SEPARATION PAY
KEY The Labor Code of the Philippines has listed
PROVISIONS down the various reasons for an
employee’s termination. Severance pay will
OF THE be based on whether the reason is of just
cause or not. For termination due to
ACT misconduct, fraud, a commission of a
crime, or neglect of duty, a separation pay
will not be provided. But for authorized
termination, such as resignation,
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served),
• service incentive leave (cash equivalent
PENALTIES
Book seven of the Labor Code of the
Philippines highlights the penal regulations
KEY for unmet labor requirements. Generally,
unlawful labor practices shall be sanctioned
PROVISIONS with a fine of PHP 1,000- PHP 10,000 or
imprisonment of not more than three years
OF THE or both.
ACT
Complaints about the offenses committed
in the Labor Act must be filed within three
years after their occurrence. For unfair
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