Problem Solving
Problem Solving
Reseach
PROBLEM
SOLVING
Marketing
Reseach
PROBLEM SOLVING
- It is the process of observing what is going
on in your environment; identifying things
that could be change or improve; diagnosing
why the current state is the way it is and the
factors and forces that influence it;
developing approaches and alternatives to
influence change, making decisions about
which alternative to select; taking action to
implement the changes and observing
impact of those actions in the environment.
Marketing
Reseach
EXAMPLE
A fast food chains researchers need to determine if
there is a need for a new location of its store so they
survey people going through the drive-through line.
IMPORTANCE OF PROBLEM
SOLVING
- It enables us to identify and exploit
opportunities in the environment and exert
(some level of) control over the future.