Organization and Management - Evolution of Management Theories
Organization and Management - Evolution of Management Theories
Organization and Management - Evolution of Management Theories
The development of
the concepts of
management today is
a by-product of the
various contributions
of major key players
of management.
A. Scientific Management Theory
The proponent for this
management theory is Frederick W.
Taylor (1856-1915). He is also
known as the Father of Scientific
Management. This management
theory makes use of the step by
step, scientific methods for finding
the single best way for
Frederick W. Taylor doing a job.
Working as a mechanical engineer in a steel company
in Pennsylvania in the United States of America (USA)
Taylor could not help but notice the workers’ mistakes
and inefficiencies in doing their routine jobs. Their lack
of enthusiasm, the discrepancy between their abilities
and aptitudes, and their job assignments result to low
output. Because of these observations, Taylor tried to
identify clear guidelines for the improvement of their
productivity.
Taylor’s Scientific Management Principles are as follows:
2
3
4
The General Administrative
Theory proposed by Henri
Fayol (1841-1925) and Max
Weber (1864-1920)
concentrates on the
manager’s functions and
what makes up good
management practice or
implementation.
Fayol’s 19th century writings were concerned
with managerial activities which he based on
his actual experience as a managing director in
a big coal mining company.
Fayol believed that management is an activity
that all organizations must practice and viewed
it as separate from all other organizational
activities such as marketing, finance, research
and development, and others.
Similarly, Weber, a German
sociologist wrote in the early
1900s that ideal organizations,
especially large ones, must
have authority structures and
coordination with others based
on what he referred to as
bureaucracy. Present-day
organizations still make use of
Weber’s structural design.
C. Total Quality Management (TQM)
Total Quality Management is a
management philosophy that
focuses on the satisfaction of
customers, their needs, and
expectations. Quality experts
W. Edwards Deming (1900–
1993) and Joseph M. Juran
(1904–2008) introduced this
customer-oriented idea in the
1950s, however, the concept
had few supporters.
Americans did not immediately take to the idea since
the US was enjoying supremacy in the global market at
the time. Japanese manufacturers, on the other hand,
took notice of it and enthusiastically experimented on
its application. When Japanese firms began to be
recognized for their quality products, Western managers
were forced to give a more serious consideration of
Deming’s and Juran’s modern management philosophy
that eventually became the foundation of today’s
quality management practices.
D. Organizational Behavior (OB) Approach
The Organizational Behavior (OB)
approach involves the study of the
conduct, demeanor, or action of
people at work. Research on
behavior helps managers carry out
their functions—leading, team
building, resolving conflict, and
others. Robert Owen, Mary Parker
Follett, Hugo Munsterberg, and
Chester Barnard were the early
supporters of the OB approach.
1. Yoshi just started at Fuji Toys. He was very excited to
get the job because there is not much turnover at the
company. Everyone that works at Fuji is very committed
to the work they do and take great pride in the quality
of the products they make. Yoshi has received extensive
training for his job. Speedy production is important at
Fuji, but not at the expense of defects in the products
or waste of materials.
Case Study-2:
You are a MD of ABC Ltd. You plan to automate the assembly line to increase the
quantity and quality of production. New machines are installed and the proper
training has been given to operators. It seems that even having advance system
and all required supports, the production is declined. A meeting of managerial
heads has been called. The HR manager stated that the workers are fear of job
loss due to increasing automation and no additional incentives are offered to
them for increased production. The low morale of worker is thus the reason of
low production. You want to solve the problem in consultation with your
subordinates.
Questions:
a) What steps will you take to solve this problem?
b) Explain the conditions of your decision
1. He is considered as the Father of Scientific Management.
a. Henri Fayol
b. Max Weber
c. Frederick W. Taylor
d. Joseph M. Muran
2. ___________ this management theory concentrates on the
manager’s functions and what makes up good management
practice or implementation.
a. Scientific Management Theory
b. General Administrative Theory
c. Organizational Behavior (OB) Approach
d. Total Quality Management
3._________ this management theory makes use of the step by step,
scientific methods for finding the single best way for doing a job.
a. Scientific Management Theory
b. General Administrative Theory
c. Organizational Behavior (OB) Approach
d. Total Quality Management
4. ________ this management theory is a management philosophy
that focuses on the satisfaction of customers, their needs, and
expectations.
a. Scientific Management Theory
b. General Administrative Theory
c. Organizational Behavior (OB) Approach
d. Total Quality Management
5. ______ the management theory approach involves
the study of the conduct, demeanor, or action of
people at work.
a. Scientific Management Theory
b. General Administrative Theory
c. Organizational Behavior (OB) Approach
d. Total Quality Management