ELECSS 2 Lesson 3. Roles and Function of A Manager

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Who is

Manager?
(Explain)
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Table of contents

0 02 03
What is1Manager? Types of Manager Role of Manager

04 05
Function of Skills and
a Qualities of a
Manager Good Manager
0
1
What is
Manager?
What is Manager?
A manager is a professional who manages organizational resources so as to make the
achievement of predetermined goals and objectives of the company as effective and
efficient as possible. They make plans, and policies, manage people, and implement
the plans.

Managers’ main task is to make possible the realization of desired organizational goals.
They perform different managerial functions like planning, organizing, staffing, directing,
and controlling to bring productivity and improved performance in the organization.

Managers take a leadership role in the organization, they create, manage, and lead
teams of employees. They play a fundamental role in organizational success. The
effective management and best utilization of organizational resources (people, money,
information, and physical) largely depend upon the knowledge, skills, and abilities of the
manager.
02
Types of Manager
Top-level Manager
● The top-level manager is the professional who comes in c-suite positions. He
works as the head of the organization. CEOs, CFOs, Presidents, Managing
Directors, etc. come under the category of top-level managers.

● They are responsible for the overall direction, growth, and image of the
organization. Setting long-term plans, and strategies, matching organizational
resources with employees’ competencies & environmental opportunities, and
managing employees are the major roles they have to perform.
Middle-level Manager
● Departmental heads like marketing managers, production managers, R&D
managers, distribution managers, finance managers, HR managers,
procurement managers, etc. are examples of middle-level managers. They work
under top managers.

● They are responsible to set plans and guiding department people as per the
instruction given by CEOs. They receive required instruction and authority from
CEOs and are responsible to guide lower-level managers. They provide the
progress report to CEOs and maintain disciple in the organization.
Lower-level Manager
● Supervisors, coordinators, superintendents, etc. are examples of lower-
level managers. They are operational managers who directly interact with
the actual doer (working-level employees) of the organization.

● They work under the departmental heads and have the duty to implement
plans and strategies made by top and middle-level managers.
The manager leads, motivates, and controls working employees and
speaks on queries on behalf of working employees.

● They play a significant role in the achievement of dreams dreamed by


CEOs and middle managers as efficiency in day-to-day activities
eventually leads to big results.
03
Role of
Manager
Role of Manager

Figurehead Role Leader Role


In this role, a manager serves Guiding and influencing teams
as the organization’s symbolic of employees toward
leader. He has to set a good organizational interests is an
example on behalf of his important leadership role of
company in important the manager.
programs.
Role of Manager

Liaison Role Monitor Role


Managers communicate Collecting important information
different organizational matters from inside and outside the
to inside and outside people. organization and scanning
He needs to establish good involves a monitor role. A
relationships with outside SWOT analysis is an effective
people and the community. way to better perform the
monitor role.
Role of Manager

Disseminator Role Spokesperson Role


After collecting and He has a legal obligation to
scanning he has to distribute disclose information about the
useful information to company to the general public,
different organizational units the media, and governmental
and outsiders also. organizations.
Role of Manager

Negotiator Role Resource Allocator


A manager has to negotiate Allocating human, finance,
and bargain with different information, and physical
outsides and sometimes resources properly are
within the organization to essential for productivity
protect the organizational and goal achievement.
interests.
Role of Manager

Entrepreneurial Role Disturbance Handler


Managers have to apply Unexpected conflicts and
new, innovative, and disturbances do arise in the
creative ways to do the organization they need to
task as entrepreneurs do. be managed.
04
Function of Manager
Planning
• In the planning function, he has to develop the
roadmap of future courses of action in advance
including 5W and how to do it. It is an
intellectual process and requires an insightful
understanding of how things work.

• He has to make effective plans combining the


organizational competencies and environmental
factors so as to make goal achievement possible.
Organizing
• Organizing is about building structures in
the organization. It is making the working of
all organizational elements as effective &
efficient as possible.

• Managers should work on to appropriate


combination between departments, units,
materials, and people. Job design,
departmentalization, bringing coordination,
etc. are important functions of organizing.
Staffing
• In staffing, managers need to manage
employees in a way they give their best
efforts with ease. The competency of
employees is as important as managers.

• At the core of the staffing function, he


should keep the right employee in the right
position.
Directing
• The directing function of managers refers
to guiding, instructing, supervising,
commanding, and leading employees to
make them work as planned. Leadership,
motivation, supervision, coordination, and
communication are the tools of effective
direction.
Controlling
• Controlling is the means to check whether
the executed plans are in the right direction
or not. It involves comparing standard
results with actual results and taking
corrective actions if any deviations are
found.
05
Skills and Qualities
of a Good Manager
Skills and Qualities of a Good
Manager
Good Decision-Making
Leadership skill Communication skill
A manager should Communication is the Decision-making
possess leadership skills key in the organization to means selecting the best
as a successful leader building stronger and options out of a pool of
possess. He works with more productive options. A right decision
people, he should know relationships. He should means the completion of
how to guide and have good 50% of the work. He
influence people in a communication skills so should have good decision-
way they easily accept his intended message making skill that further
his works. gets employees as he minimizes
seeks. time, and resources,
and
ensures
effective
Skills and Qualities of a Good
Manager
Flexibility Team Spirit Costumer Care

The business It is a fact that the


After all, everything
environment is organization is a social
setting. Teamwork makes managers do is to make
uncertain. It can not be goal achievement
possible hard tasks. He
forecasted accurately. possible through
should know how to form
The managers must an effective team, manage, customer satisfaction.
prepare themselves to and lead the team. Team He should have a
stand strong in an spirit is necessary for feeling of customer care
uncertain environment. coordination and mutual
and customer value.
understanding in the firm.
THAT’S ALL,
THANK
YOU!

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