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safaa.sadek222
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Case Study:

Amazon Company
Human Resource Management
To Be Presented To: Prof. Sherif Eid
Team Members

Safaa Sadek Islam Ahmed Amr Rihan Hesham


Yassmin Abbas Randa Mohamed Hesham Mahfouz
ID: 23126079 ID:23125598 ID:23126065 Mahfouz
ID:23125096 ID:23126217 ID:23126623
ID:23126623

MBA 2023-2024 - Group: 2W


Table of contents

Purpose Statement Methodology


01 04

Hypothesis Analysis
02 05

Objectives Conclusions
03 06
Strategic Human
Resources Management
01
You can describe the topic of the section here
Introduction

Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue,


Washington. The company originally started as an online marketplace
for books but gradually expanded its offerings to include a wide range
of product categories. This diversification led to it being referred to as
"The Everything Store".

Amazon.com Inc. is the world's largest e-commerce company Amazon one


of the Top 10 companies in the world by market cap in 2024 in E-
commerce by $1.81 trillion in E-commerce

Amazon totally dominates US ecommerce market share 49.1%


Organization Structure
Amazon Strategic plan

Customer Obsession Innovation and Technology Expansion and


Leadership Diversification

Sustainability
Amazon Management Process

Planning

Controlling organizing

Leading Staffing
Amazon Human Resources Management

Global Recruitment Remote Work Options


Structured Interview Process Flexible Scheduling
Amazonian Orientation Leave Policies
Mentorship Programs On-site Facilities
Creating opportunities Convenience Services

K-12 Education Diverse Sourcing Channels


Higher Education Partnerships
Partnering with Diverse Organizations

Health and Wellness Benefits


Financial Benefits
Amazon’s Experimental Program: Pivot
Importance of Strategic Human Resource Management
Business
objectives

SHRM is important because it helps businesses achieve


their goals. By aligning HR programs and policies with
the company’s business strategy, SHRM can help
Strategic Human Resources
businesses improve employee performance, develop the Management
workforce and create a positive work environment. SHRM
can also help businesses save money by reducing turnover
and improving productivity.
Workforce Recruitment & Training &
Appraisal
● Improve employee performance Planning selection Development
● Develop the workforce.
● Create a positive work environment.
● Reduce turnover Well Qualified
Reward &
● motivated Staff
Improve productivity Payment

High Performance
Policies and Guidelines Governing Behavior
 Code of Business Conduct and Ethics
 Compliance with Laws: Employees must adhere to all applicable laws and regulations.
 Conflicts of Interest: Employees should avoid situations where personal interests conflict
with company interests.
 Insider Trading: Employees are prohibited from trading based on non-public information.
 Workplace Harassment and Discrimination Policy

 Safety Policies:
 Safety Training: Regular training sessions on safety protocols and emergency procedures.
 Safety Equipment: Providing necessary personal protective equipment (PPE) and enforcing
its use.
 Incident Reporting: Systems in place for reporting and addressing safety incidents
promptly.

 Anti-Bribery and Anti-Corruption Policy


 Amazon’s anti-bribery and anti-corruption policy prohibits any form of bribery or corrupt practices. Employees
must not offer, give, or accept bribes in any form, directly or indirectly.
Competencies of Amazon HR team

 Ability to influence change and foster an environment of inclusion for all employees.
 Skills in employee engagement and problem solving with diverse populations.
 Experience with working in a rapid and complex changing environment driven by
continuous innovation.
 Knowledge and application of HR fundamentals.
 Partnering with leaders at multiple levels of the organization to develop forward looking
strategies and goals focused on the employee experience.
 Experience in coaching and supporting leaders in onboarding and talent management

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